AbeBooks

I will never again order a book from this website. I ordered the book I needed for the class, it showed the picture of the book that was required for my class and when i got it in the mail it was the STUDENT MANUAL for the book. I was so mad that i had spent $100 on a book that ended up being the wrong one, so i e-mailed them asking if i could return it, AbeBooks e-mailed me back that i could and i needed to do a return request, so i did. Then the next day i got an e-mail saying to disregard the other e-mail, that i couldn't return it because it was my fault. I ended up throwing a big enough fit that they told me i could return the book and get a refund. I returned the book through USPS like they requested, and I've had to hound them for my refund. They asked me when would be a convenient time for them to call about my refund and i told them 2 PM the next day, not only did they not call at 2 PM the next day, they called at 9 PM and i couldn't understand the guy over the phone and he was extremely rude. I've returned the book over a month ago and i still haven't received my refund and i am still hounding them everyday for it. AWFUL place to order from and terrible customer service.

AbeBooks is very hit or miss when it comes to buying books from their numerous books sellers. I have orderd two out of print books from them with no problems yet other people seem to bash this site a lot. Why? Because AbeBooks don't do their research before purchasing a book. So here are things you need to look out for,

1. Look at the sellers reviews and ratings.

2. Do not buy from sellers that use stock images and have a very vague description of the book itself, these are nearly always scams. Buy from book sellers that use their own photos, if they don't see if they have a very descriptive review of the book itself.

3. If you have no choice but to buy from a seller on AbeBooks that uses a stock photo and has a very vague description, email them and ask about the condition and if a tracking number will be supplied. If the seller responds in a short time and provides you these answers then you should be safe to go ahead and purchase it. If they don't, avoid buying from them as most likely it is a scam.

What you have to know,
Don't be stupid, do your research!

Abe books has got to be the worst company I have ever dealt with. I order tons of books and decided to try out this company. Big mistake. I ordered 2 of the same book (one for me and one for my MIL). The books came from the same seller in TX. It took 2 weeks for one book to arrive. No tracking information is ever given so it's just a surprise when it shows up.
After a month, the 2nd book never showed so I contacted the seller. Seller never answered back. So I initiated a refund. The seller then sends me tracking info for the first book I already received. Another email and I finally got tracking info. Says it was delivered to my home. It was not, so I emailed again and AbeBooks told me to ask my roommates (who are my children) or check my garage (which is always closed and locked). I contacted the USPS and they said it is out of their hands.
I asked Abe Books to do the right thing and issue and refund (the book was less than $10). They have refused to help in any way and told me I am basically lying and in fact, do have the book in my possession. Why would I lie about a $10 book?
They won't help further and my emails go unanswered by Abe Books. I am out my money and help. Never use this site for anything. They take your money and run.

I have been using Abe Books for a bunch of years now. It was always the go to online database for used books at average pricing levels. The books weren't cheap either, but at least AbeBooks were available from some still kicking bookstores across North America.

At least these bookstores were still able to sell their books, which were sitting on their shelves with no movement. Food stores have to throw their crap away - small bookstores can at least wait and hope for an order. I had thought that Abe Books was giving a second breath to old bookstores.

The books were often hard to get on other online book places - and most importantly, it wasn't the Amazon Monopoly Monster. By buying through Abe Books, I was also standing up against the Bezos' Mutation.

In the past, I would order books from them, but with at least each order, there was always at least one of the books that either never arrived, or the bookseller sent some flim flam copy of the book, or some other book scam. Yet, Abe Books would promptly get back to me and refund the book order completely to my bank-debit card account. This is why I would always return to Abe Books.

My last experience was not good at all however. I finally did receive a book that I had ordered - but it was after a month of waiting for it!

Abe Books did get back to me after I had complained to them about the bookseller sending me a bogus tracking number. The bookseller got scared and finally sent the book, after having ordering it two weeks ago.

But the problem was that Abe Book's customer service also stated that I could reject order if it did not arrive at the Estimated Delivery time and get a refund. The tracking link was definitely hard to decipher too.

I finally read that it was delivered to the destination. And this was true. But the long wait was horrifying. Imagine if I was a student who needed the book for a university class?

Here are the problems with Abe Books and the reasons why I am not going to use Abe Books' service anymore, even after years of good use.

First, like the reviewer wrote, "Make sure to pay attention,' many of the booksellers are disreputable sellers. Small bookstores, unfortunately, are often run by mentally disturbed characters. I have seen this throughout my travels and visits to small bookstores around the world. They can only relate to books and have become horrible misanthropes - and of course, bad Karma follows them continually through life. With Amazon totally killing the book selling market, these deranged individuals now hate on their customers - even through we are using Abe Books to avoid the Amazon Monopoly. This is the only reason I can fathom why any bookseller would not deliver a book, send a bad copy, or some flim flam summary of the book in a pamphlet, rather than the book itself.

These booksellers often have ratings that are not full five stars. There is no place on Abe Books to write bad ratings for them either, and Abe Books does not care about the bad ratings of booksellers. Abe Books will continue to use them. They only use booksellers that happen to have particular books in their dusty stocks, lying somewhere on a dirty shelf.

Yes, one has to read the bookseller reviews carefully - but to do this with every single order makes the experience of purchasing of just one book, another mode of suffering under the loaded gun of Capitalism. We just don't have the time to go through this rigamarole with every single order.

Also, keep in mind, Abe Books is now located in Victoria, British Colombia. The company runs on the commission scam like in South Asia and other money lender schemes, and just like Etsy and AirBNB.

The booksellers have to pay a sum to play. Abe Books' only concern is that it gets its commissions for every single order. Abe Books collects the profits, while the bookseller can finally unload a little of their book hoarding funk. This is late stage Capitalism folks.

Abe Books supplies the basic website, while the booksellers have to deal with their overstocks. Have you noticed that Abe Books searches often turn up the same books twice in a list? Have you also noticed that Abe Books has no customer service contact telephone number at all? This is only one step away from leading into corporate fraud.

Yes, I got my book finally. But I learned my lesson with them, and will not go through the suffering of waiting on a book for a month's time, and meanwhile, sending unanswered e-mails on an online comment form. No business is worth such suffering.

So what do we do about ordering books? Well, for those hard to find books, possibly out of print, we might have to bite the bullet and order from Amazon, or some other book service that specializes in out of print books. But beware... Just like Abe Books, read their online reviews first.

Most books are not in this order however. All public libraries now have access to the InterlIbrary Loan System. Now, any library user can order a book and read it for free. The reader can also extend the reading time of the book until it is finished. Having to buy an actual book and then let it sit on one's shelf to gather dust - never to be read again. Is this not the case with most of our books sitting on our shelves at home?

Finally, when looking up Abe Books on line, I was shocked to see that almost all of their reviews online were totally horrible. Many of the scammed victims were poor university students. This is very bad. With all of the suffering Abe Books has given out, there is no way I could use their service in good conscience. Lesson learned and I luckily dodged a bullet.

Let me start by saying that my only experience buying from AbeBooks' site was great. I live in the US and purchased the Australian edition of The Book Thief from Manyhills Books. The price was decent, even after international shipping fees, and the book arrived over a month before the deadline, and it's in great shape. If I were allowed to rate the seller, I would give Manyhills Books 5 stars. However, AbeBooks itself gets two stars for the reason that you CAN'T rate the booksellers.

The rating system on this site is based solely on order fulfillment (how quickly it arrived, that sort of thing) and it's rated automatically. If you had any problems with the delivery or the product itself, you can't write a review to warn other customers. So while a seller may look reputable because of their 5 star rating, there's no way of knowing if AbeBooks actually deserve that rating. Their books may arrive on time but come in unusable shape—or be a completely different item than what you ordered—and they'd still receive a 5 star rating from the system. The rating system is extremely deceptive, making ordering from this site very risky.

Despite my own great experience with purchasing from AbeBooks, I would not recommend using them. It's a gamble, as you could either have a great experience or a nightmarish experience, as you can tell from all the bad reviews. Unless you're willing to take the risk, avoid AbeBooks and try to find your books elsewhere.

I orderd 6 books 3 weeks ago, i didnt get any email for my tracking information so i have been passing emails back and forth, all really polite. Which simply came down to the fact that AbeBooks cant do anything without the ''right email' i dont even remember giving a email adress and even if i had it still wouldnt be because i didnt recieve anything or dont even have a account with any of my emails! Later on they made a mistake by saying that they cant do anything without email or order number. I did have the order number, so i gave them the order number (which i did before on my other email but on this one they didnt know i had it). Then they forwarded it to the technical support and i got this email.

Hello,

Thank you for contacting AbeBooks.

Due to the unusual activity associated with your account, we have exercised our right to permanently close your account. Our customer agreement states:

You or AbeBooks may terminate this Agreement at any time with immediate effect and without any prior notice. AbeBooks may at any time and in its discretion immediately suspend or terminate (in whole or in part) your permission to use the Web sites without any notice or liability to You or any other person.

Please note that all orders have been cancelled and no charge was applied to the credit card.

Regards,

There has even been a charge on my credit card and i have been waiting for these books for 3 weeks! I hope the goverment or somebody starts taking action about this scam company.

What used to be a decent company to go through has become so sketchy I've stopped spending money through their site. I find the sellers on any other marketplace that will protect my purchase. In the last several months, I've placed several orders. The ones I've had issues with started to bring to light some unsavory new policies. In one instance, I received a book with water damage. Pictures were sent to the seller with a request for a return shipping label. The seller did not respond. I emailed Abebooks and AbeBooks said they would contact the seller and, in the meantime, they initiated a return for me. What you have to read the fine print for is that they will not guarantee you reimbursement of the return shipping costs. Bottom line is I will be out money for a book that was not in the advertised condition. Hm. That's not quite right. They used to reimburse return shipping. Not anymore. In another instance, I was shipped three copies of an illegally produced book direct from India. I pointed this out to Abebooks, but they responded that they have to have pictures of the books. The books LOOK identical to the original with the exception that 40 or so pages were UPSIDE DOWN. I emailed them back and they said they couldn't see how this made the book a fraudulent copy and refused a return. Hm. Yeah. Now I won't work with them anymore, which will cost them about $150,000 in sales a year. Whoops.

I purchased three books from this site. Two of the books I purchased ended up being the wrong books needed for my two courses. My professors changed the textbooks needed for each class. I attempted to return the books and get my refund from them, and both of the sellers denied my refund. Mind you this was well within my 30 day limit to get a refund. Apparently AbeBooks gives their independent sellers the right to deny someone's refund if AbeBooks happen to purchase the wrong book. I am now screwed over because I spent over $200 on books and none of the original (TRUSTED) websites are even buying this book back right now.

I even contacted Abe's customer service and they basically said "sorry, you aren't getting a refund because the seller chose to not give you your money back." I am in my last semester of college and I have never had any issues with books, but this was my first AND LAST time ever using AbeBooks. Please spend your money with Bookbyte or Chegg, at least they have actual return policies and won't screw you over. Do not waste your time with this sorry, unethical excuse of a "business."

I'm a graduate student, and I always buy used books because I want to save money. Usually I buy from Ebay but this time I decided to buy from this AbeBooks and it was a terrible mistake. First of all, estimated delivery time is 24 days, even I live in Colorado and seller was located in Illinois. I said fine I can wait because I really needed that book. After the purchase AbeBooks gave me a trucking number which was showing me that my book still in the process of being picked up by USPS for 2 weeks! It took them 14 days to drop my book to USPS office. I said ok. Then in 20 days it's allegedly arrived to my local USPS office and disappeared. I agree that it's a fault of USPS for not delivering to my address. But the saddest part is that I had to wait a whole week to start my refund initiating (even though USPS gave me an approval document about refund claim) because it's written in THEIR "AbeBooks" policy and seller had never responded to my questions. AbeBooks told me to wait an answer for 3 days from the Seller who of course didn't send me anything. And after those 3 days, AbeBooks told me wait another 8 calendar days to start refund initiation process. And only today 5/3/2019 they initiated refund and they told me to wait 3 business days to get my money into my account. I'm screaming. What a waste of my time! I purchased my book 4/4/2019 and today is 5/03/2019. A whole month for nothing. And I'm still waiting my money. NEVER, NEVER, NEVER purchase anything from this site.

I ordered two textbooks one month ago. For the first book I ordered, I have not been given any tracking number and even though I have asked the company repeatedly to give me one, I haven't received any answer. Furthermore I have contacted the abebooks customer service to address this irresponsibility from the seller and I haven't received A SINGLE ANSWER IN A WEEK.
The second book I bought is from an Indian company which ostensibly had a maximal rating. The book was supposed to be over 800 pages, A4 format and over 1 kg. Although I paid extra charges for the 1 kg, not only was the book less than 1 kg, it was also a printed pdf with a paperback attached to it with a A5 format. Fair enough, at least it does the job you must say; well no, because the characters are so small, the book cannot be read.
At this point you must be saying that there may be some shady vendors out there. However abebooks does not do what it is supposed to do- regulate the relationship between buyer and seller. Instead it chooses to let customers resolve their own problems, and often without success.

I ordered a book form Abe's listed as new condition. It arrived poorly packed from a place in Georgia called "Smell of Paper". The packing slip showed a total coast of 12.64. I paid ABE Books 23.63 including 6.99 shipping. Messages from Abe's said it was new/hardcover condition. The inside flap had a personal note to someone written in ink. It also showed signs of wear and a few spots on back cover. Definitely not new. I contacted ABE's about return and refund. AbeBooks said to send pictures of the book. This was after another message saying they had forwarded my message to Ergoedebooks. Apparently Abe's advertises books in a certain condition, orders it from another seller, who then orders it from some one else. In my case I doubt the second and third purchase partners are not legitimate businesses. I now think Abe's is not either. I'm surprised they are still listed on Amazon I ddi not purchase my book through Amazon. The hassle of returning my purchase to Abe's is not worth the trouble. I will never buy anything from them again.

I purchased a new copy of an expensive & relatively rare book from GoldBooks, a third party seller for AbeBooks, for $131.43. The first indication I had that something was wrong was when I realized I had never received the book, and when I checked the tracking number, it stated, that while a tracking number had been created, the book never made it to the post office. When I contacted GoldBooks, the owner, Alysia Farmer, told me that the book was lost in the mail, despite, as previously mentioned, the tracking number indicating that the book had never even made it to the post office. She said that she had sent me another new copy of the book.
In the meantime, GoldBooks had a new ad for the same new book I purchased, but now was selling the book for almost three times what I paid. I was immediately suspicious knowing that there weren't many new copies of this book around. Therefore, I wasn't surprised, when I received the book she finally sent, that not only was this book not new, it was a completely different book, a book that I hadn't purchased. It also wasn't nearly as expensive as the book I had purchased.
After many emails, Alysia finally admitted that she had my book, and would send it to me, but unsurprisingly, she has stopped responding to me, and AbeBooks has issued a refund.
I find it very disturbing that GoldBooks apparently defrauded me, and AbeBooks couldn't care less. I'm also concerned about whether I will ever actually receive the refund because AbeBooks will not give me a date as to when I will get the refund, and because many reviewers on this website have had difficulty receiving refunds.

At present, abebooks is having difficulty policing its sellers. A central problem is that the abebooks.com website has no provision for feedback from buyers. Because unhappy buyers are silenced, prospective buyers can not tell good sellers from the unscrupulous. Based on the complaints here, as well as my own experience, sellers know that can provide less than satisfactory service, with no expectation of being policed by the abebooks people. It is somewhat shocking that abebooks states AbeBooks are an amazon.com subsidiary, as Amazon tries much harder,

So, rhetorically, why not one star? The reason is that the abebooks phone service did initiate a refund promptly in my case.

My case: Placed an order, paying for expedited shipping. Seller waited ten days to ship, then purchased the cheapest shipping service available (media mail), not priority service, as promised. Book is not scheduled to arrive by promised date. Seller sent obviously false claims in email.

Overall, I'd say that abebooks is a service I would use, but not if I needed the book promptly. If I had, say, six or eight weeks before I needed the book, I'd try abebooks, then cancel the transaction if the associated seller failed to deliver, using another supplier.

Utter Failures. I ordered a vintage, two book Junior Instructor set in November, 2019. AbeBooks were described as Like New. I received only one of the books, and it was in Poor condition. It was unbelievable, but I tried again. I selected the highest priced set of those same books, which were also described as Like New. That time, I didn't get the books, at all. They sent me a cheap, paper Math workbook. When I brought it to the seller's attention, I was told that I must return it prior to receiving a refund. They were holding $65 of my money, while I had at most about $10 worth of goods. I had to provide shipping materials and then spend over an hour of my time to return the item they'd sent me, which I had not ordered and did not want. The error was unbelievable, and 100% the seller's fault. I had promised to return the book in my email, and expected that the seller would extend me a bit of trust and courtesy, since they had caused me such inconvenience, and there was very little of their money at risk. But, they chose to be petty and adversarial, and add insult to injury. AbeBooks carelessly exposes buyers to inept sellers who provide terrible customer service. I will never deal with AbeBooks again. It was nothing but a waste of my time and money, and I didn't even get the books I ordered. They still advertise that they're available, but I was finally told that they do not have them. It's false advertising. This is the most ineptly run company I've encountered in many years -- maybe ever.

First, there's a lot of complaints about Abebooks not being the actual sellers. That's obvious because the seller and the city and state they're located in is plainly stated. Lots of websites do this, Ebay, Amazon and many more. Second, when people review Abebooks it would help to name the seller. As far as textbooks, if it's the beginning of a semester there's probably thousand of students looking for books and who knows how many are on the same page when AbeBooks hit that buy button. Now for my review. I've put in several orders through Abebooks and I'm very satisfied. Books were as described and arrived within stated time. The companies I've ordered from were Better World Books, Green Earth Books, Hippo Books and Thrift Books.

11-19-14 I just wanted to add an update. I ordered 3 books from Blue Cloud Books through Abebooks on 11-14 and they came in on 11-17. Very fast but the package only had to go from Phoenix to Tucson. The email for order confirmation was sent from Thriftbooks.com so they must be affiliated with them.

4-9-17 With all the bad reviews I just wanted to say I still have not had any problems. I even ordered several books from Better World Books in Dufermline, United Kingdom and all was fine! PLEASE STATE THE NAME OF THE ACTUAL COMPANY YOU'RE BUYING BOOKS FROM!

4-27-17 I ordered a book from Better World Books/West (Las Vegas) through and they sent the wrong book. After contacting them they authorized abebooks for a refund and let me keep the book.

Abe books is one to the few web sites that truly delivers. I am a teacher and I hate to see my students shell out oodles of money to greedy book publishers if AbeBooks can get the same books for a fraction of the cost. Abe books has never let us down and I have been a customer of theirs for maybe 10 years. Never had an issue with them and they continually surprise me. I'm sure that one could go to Amazon or another web site and get a book that is closer to what you began looking for, but Abe will give you a newer edition or one that has a few scribbles in it for only a few dollars. As I am cheapskate, Abe will always get my business. I give them a 10 out of 10.

Update: I'm am open minded person and as such I decided to take another look at Abey Babeby. Once again, they have performed perfectly for me. With the exception of only providing older books, I have not had any troubles getting the correct book each and every time I ordered, the books have also been shipped to me in a reasonable amount of time, and I have never failed to receive what I paid for. I will admit that sometimes a book will take a week or three to get to me, but I suppose that this has something to do with the price I paid for the book. Putting myself in the shoes of the seller, if a customer such as me had paid something like $1.99 for a 20 dollar book, I probably wouldn't be all that motivated to ship it out Licket-EE-Split. Is that Abe books flaw or is it the motivation of the actual seller? Of course, if I needed a book immediately, I probably wouldn't be looking for a used book and I would probably try to physically put my hands on it before I paid my money, but that's just me. Whether I would rate Amazon dot com highly or not, in my estimation, also has to factor in the VERY HIGH prices they charge for every book they have regardless if that same book can be bought at Abey-Babey for a fraction of the cost. I guess that beauty is in the eyes of the beholder, but I haven't been swayed at all away from the world famous www.abebooks.com. At Abey-Babey, one may buy many good books for a fraction of what they might cost elsewhere with very little difficulty. Where the persons that wrote all the negative reviews of abe books encountered all their difficulty I don't know because I have NEVER experienced any of this. Each time I simply located a cheap book that I was interested in. I bought it. An affiliate of Abe books then delivered the book to me next in approximately the time that they said they would. This has been my entire experience in the hundreds of books I have bought through Abey-Babey. As I am not doing anything magical and as none of my family is an owner or operator of Abe books, I'm certain that an average person will have the same experience as me. Now... put that in your pipe and smoke it.

I've ordered a serie of three books impossible to find anywhere. It was really expensive ($400) and I only received them months later (it was supposed to be two months, it was almost four and the sender said AbeBooks didn't put a tracking number because it was too expensive!)

I received two of the books I wanted. The third one was missing and instead I got other books! From the same author and being PART of the third volume but two were missing. I've got $400 stolen from me since the whole point was to have a collection of three volume representing the life's work of the poet.

I wrote them absolutely furious, they said they could send me the third volume when they would have it ("some day", WTH!) or that they could refund me but I had to put a tracking on the books! I had to find a company to send the books internationally and I didn't want to deal with them and lose more time. They then wrote me saying the return/refund got cancelled because it took me too long, WTF! So I got sold the wrong books, I paid for them and I'm stuck with them because I didn't send the books back fast enough (hello, I had to wait 4 month and you can give me one?)

Do NOT use this company, they probably are lying about the book you are looking for. They are unbelievable in a very bad way. I still can't believe how screwed I am!

I ordered my fall 2017 semester book list from here, got 1 book out of 7. I placed my order on 8/4 chose 3-6 business days for all my books... I have yet to recieve any others.

It turns out that sellers have the option to market 3-6 business days then use cheap shipping options that take up to a month.

One particular seller wont look into the issue until the book hasnt arrived for 30days. This seller is Textbookrush, AbeBooks took my money for faster shipping, then sent it packaged bound, then they sent me emails stating I needed to follow the tracking number. It took 7 emails and me getting quiet snarky to get them to state they wont do anything for 30days. I live in Michigan, they sent it out of ohio, there is no logical reason I shouldnt have this book by now, a full 22 days later.

The worst part is I spent 2hrs on the phone waiting through customer service holds at the USPS for them to tell me that they dont have a package associated with the tracking number, their system clearly shows that the slip was generated, but it never arrived at a facility to begin the official tracking process. Which means that textbookrush generated a slip, but from their on thwir end soley nothing more was done. Hey human error right? Heres the thing, Textbookrush REFUSES to do anything for 30 days, their website independently of abebooks states they wont return anything after 30days...

I dont really care at this point I am livid, but this is why I only online shop with my credit card, I can submit a claim on the 30th and they will get my money back for me, thats the beauty of discover.

However, I wouldnt reccomend using abebooks, they have not helped facilitate this concern at all. In fact because the company supplied a tracking number, they wont allow a refund to even start and requires me to do all the handling with the company, which is already NOT handling it in any intelligble way.

So this means that abebooks does not advocate for their customers like other warehouse or title sites do.

Maybe Amazon has spoiled me, but this is not acceptable to me at all. I wouldnt reccomend abebooks, and I would suggest everyone read the return and shipping policy for textbookrush, if you use their direct website, because they have things like a 151% restock fee, and insane shipping policies that only benefit their own screw ups and a complete lack of integrity in their customer service department.

There are several places to choose from to buy used books. AbeBooks is the easiest, best-organized and most trustworthy of the companies I have dealt with. Type in the name of your book and/or author in the search box and you'll get a list of holdings from least to most expensive. Except for payment (AbeBooks can keep your credit card on file for one-click checkout, which I love), that's where AbeBook's responsibility ends. Your mission is to decide which book is priced correctly and in the condition or format that pleases you most, and whether or not the vendor offering it is reliable.

If you have a problem with your purchase, you can complain to AbeBooks or directly to the vendor. I have received refunds or replacements on the few occasions I was unhappy. Most of the time, however, booksellers are true believers in the printed word, and will be honorable. Each vendor is rated from one to five stars, and you can restrict your search to the highest-rated sellers.

Once in awhile, you may find better deals elsewhere; otherwise, you will discover that the the same sellers also advertise the same merchandise on various other book sites. AbeBooks wins my vote because I've bought about a thousand books from them over the years, and I still have most of them.

I've used Abebooks for several years and in the past have been satisfied with most of the transactions. Now however, Abebooks has a policy of allowing Sellers to disguise their location - for example, a seller may represent AbeBooks are based in a United States city but in reality are an overseas company AND shipping FROM overseas to the United States. Abebooks allows a loophole for an overseas Seller to do this as long as they indicate somewhere in their listing that they "MAY" ship from some other location - even without full disclosure. This enables Sellers' deception of point of origin of your package. This directly impacts shipping time, increases the risk of damage and increases your financial privacy risks of dealing with a disguised, overseas Seller. I first contacted Abebooks about this policy, they determined the Seller "met their requirements" and took no action other than to tell me I could request a refund. I am very disappointed Abebooks is enabling this kind of Seller deception and encourage you to think twice before using this service.