Amazon Canada

For the most part Amazon is a handy way to get things, especially when you are rural and have to travel a long ways for shopping. Unfortunately there packing department does not have much common sense. I order Pails of cat litter. they are sealed and have a handy handle on them. But instead of just sticking a packing label on the pail they throw them in boxes, so 2 pails in a big box or 3 pails in a bigger box.... and if you order anything else they put it in there too. 4 months in a row now I have received a large box with a couple pails of litter and 3 boxes of coffee pods- as you can imagine the boxes of coffee pods are destroyed. I have attempted to contact customer service to see how i go about getting the pails shipped not in the box with the coffee. But customer service was only willing to send me a prepaid label to send the litter back..... or the coffee back....... they were less than useless and just infuriated me.

Im so sick of Writing Delivery Instructions when Clearly No one knows how to follow them. Jist recently, two packages delievered on two different days. I clearly added "Ring Doorbell" And the packages are delievered barely on the porch. Top step. No door bell rang. I had to call home to make sure someone can go outside and pick it up.

I liked Amazon only because their return policy was convenient, except when you buy from third party sellers. It was easy because they had Canada post, UPS & Purolator. Now it is only Purolator and they do not have outlets in most neighborhood. It is really difficult when you have restrictions, like not having a car, or not within the walking distance etc. They should have at least two Carriers to return their items. Amazon will loose as lot of business due to this

For some reason Amazon has products for sale sold by Amazon.ca that can't be shipped to Canada lol tried talking to customer service they can't tell me anything. Say it has shipped to some people but won't tell me where. Tried where i lived. Also Ottawa Montreal and Toronto. With no luck. Seems like this is illegal to have a product thats not available for a sale price. Walmart Canadian tire etc are not allowed to do this why is amazon allowed