Amazon UK

Quick service and very efficient, however drivers seem to be overwhelmed by the volume of deliveries with not a lot of time to deliver and not paid a fair wage. This being quite obvious shows there are issues with communication and understanding from higher up in the company.

So easy to use this site, no hassle returns & refunds. Do most of my shopping on here.

Every thing I have ordered as arrived before or on time.I am pleased to use Amazon at all times.

customer service excellent everyone is so polite. This is my main shopping point now.

I use amazon fire stick and had problems a short while ago. I managed to get on to their customer service and the problem was resolved in ultra quick time. Really good service

Amazon your customer service sucks! I had issues with Amazon deliveries before but now its just a joke. You wait for a delivery and out of nowhere the delivery date changes and sometimes you don't know when you going to get it or if you will get it at all (this happened as well) The people employed must be retarded or not understanding english. You ask one question and they copy an paste the same things over again. Names like Sirajudin, Akshakumar, Midhur, Monam, Sameer, Nitika...those are people typing to you in Scotland. Not even one english/scottish name. As a prime customer I am not getting my deliveries on time as promised by Amazon and I am not being treated as a valuable customer either Those people don't care what you are saying. If at all understand what you are saying. They copy and paste exactly same nonsense to you over and over again. Then, if you pressurise them they suggenly having technical issues and hung up on you. Today I went through 8 of those "geniuses"for one issue as again I ve had delivery issues. Amazon never noticed not having product in a warehouse which was for next day delivery. So the next day (delivery dayt) they just change the date again for following day they tried to lie to me that's when it was estimated.
Amazon you are destroying your reputation with cheap lying staff. Your customer service will sink your business. This bacame beyond scandalous

Extremely desorganised and employees left to badly treat customers without reprimand.
Personally I encounter so many problems, products tracking telling me the items where on their way though the support told me the products shown in stock were no longer available.
No I am done with them! They are same as ebay used to be, totally unreliable with a big attitude problem.
I will go further and say that those company treating consumers so badly should be fined.

Everything from searching for products, ordering and delivery service is outstanding. Never had any bad experience so far.

Easy to understand fast and efficient wide range of profits and hassle free delivery and returns

really good selection of products with manny really good prices

Extremely good service for delivery, customer service and queries etc

Been a customer for many years and cannot fault the service.

Keep guaranteeing order by 10 pm same day and then they say customer requested reschedule liars 2 day later still waiting

no matter what i want i can be sure amazon will have it and at an affordable price

Order guaranteed by 10 pm never arrived they said its running late if it doesn't arrive within 3 yes 3 days you can get a refund this happened twice in a week with different items and different sellers

Great company loads of choi es to acquire products never disappointed

Buying best deals I found in my car insurance company in London.

Had a delivery time notified and telling me my delivery was 2 stops away.The time was 10.30 am, 15.30 I had still not received my delivery and ended up cancelling it because I had to go out and did not want my parcel left on my doorstep as my neighbours have expericed in the past.

Saves time and money ,Amazon got most items I'm looking for ,and gets here quicker than going shopping around.

Very rarely do I have any sort of problem with goods purchased from Amazon.
If I do, then their telephone support is excellent.
Money refunded quickly, if necessary.
Fast returns process, which I rarely need to use.