Arrowxl

No problems. Item was delivered on the scheduled day and time. Delivery men called an hour beforehand to notify me they were coming. Delivery men were very helpful and placed item in my chosen location.

4hours late kevin & shamis don't use this company never had a call to explain

Hopeless Firm to deal with failed to Deliver despite Promises on Two Occasions went I have taken time off work Thoroughly unreliable Cancelled my Order.

Had half my delivery in December they admitted eventually to losing this in February after arranging further delivery dates for part 2 of original delivery. Customer service was rude and incompetent. after daily calls to receiving lie after lie iv still not received my missing part of my delivery to which they have now dismissed any liability even though their insurance covers loss and damage I am still 250 pound out of pocket and no delivery

Only a one star because I wanted to leave a review.
I am honestly speechless.
Verbally abused in my own home (single woman) the 2 delivery guys were lazy and clearly could not be bothered to deliver my tumble dryer properly.
They tried to dump it in my garage, when I asked them to deliver it into my home it was like I had asked them to carry my appliance up 10 flights of stairs! It was one step into my house. I asked 'dumb and dumber' to unpack it (this is what they usually do) one guy sat in his lorry whilst the other half unpacked it and then abandoned my tumble dryer blocking my utility room and called me a " F#%,^€$ Rude Cow " this all happened whilst I was on the phone to customer service who luckily heard the commotion!
I wasn't rude at all, I even offered 'dumb and dumber' a tea or coffee when they got to my property. The delivery guy had an attitude from the moment he called me. Very rude, lazy and unprofessional.
Avoid at all costs, issues escalated to customer service. I bet he wouldn't have spoken to a man like he did to a single woman who was on her own in the house.
Disturbing to say the least and verbally abusive.

Please, please do not use this company. They installed my washing machine incorrectly which then flooded my house, 2 months ago. Since then I've been battling with them to pay for the damage. They completely mishandled the claim, first saying it wasn't their fault and I must have had frozen pipes. Luckily, I had recorded the interaction which proved it was the installers fault. They tried to fraud me out of the claim and only admitted responsibility after I showed them the video. They have then spent 2 months trying to force me in to getting sub-value flooring, literally trying to scam me out of repairing the damage. It's now come to a point where I have to take them to small claims court. Everything is in writing, including them lying about the damage, so I've no doubt that they'll lose. It's been 2 months without a kitchen and untold stress from trying to deal with them. Please, please do not use them.