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B&H Photo

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Reviews B&H Photo

20 customer reviews of bhphotovideo.com

As a UK Customer I love shpping with these guys - by the web or instore (not often enough) the help and support is outstanding and always I have total confidence

B&H carries a HUGE inventory of photography equipment! They are my first stop for all the things I can't buy locally in my own town. Website is easy to navigate; placing an order is easy and they handle the duty/shipping to Canada for me!

I was able to get the product quickly. I do like to talk with an employee, but that was not necessary since the company showed me the product and explain though statements what i wanted and needed. The photos of the product were excellent.

ITEMS AND STOCK IS ALWAYS GOOD BUT SHIPPING IS AWFUL ALWAYS 5 DAYS OR MORE UNLESS YOU PAY THROUGH THE NOSE FOR IT AND OVERNIGHT SHIPPING IS AT LEAST$15 AND IF YOU ORDER ON A FRIDAY MORNING YOUR DELIVERY DATE IS THAT FOLLOWING TUESDAY NOT OVERNIGHT THE WAY I SEE IT

Today I ordered a DJI Gimbal online today at 12:30 with comformation email saying it was being packed or shipment. Twenty minutes later I got an email saying my order was canceled. Then at 1315 their was a third order and then followed by a text from my bank saying they canceled my card due to fraud activity. I called and the nice lady said for me to use a different card and screenshot showing the funds were taken out and the screenshot clearly shows it was taken out. I called back later on in the evening and was told their was never a transaction for 770 and will not help me. Now I'm out of $770 until B&H refunds the funds so I can again try to get the Gimbal and I will never do business with B&H again

Helped me resolve an issue getting a microphone stand adapter when the vendors' spec sheet was wrong. They checked the item in the store and confirmed the error and found me the correct adapter. Awesome support!

Usually, receive my orders within two days of placing orders. And when orders were lost, I filled out a report and got a replacement shortly afterward.

I've made several orders with BH. The process is always easy, the prices have always been very good, and my orders have always showed up on time.

Never a problem. I order everything I can from B&H rather than going to a local chain store. More reliable.

B&H has a wide and varied selection of products and offer great service.
I have been dealing with them for over 20 years and on the rare occasion there has been a problem with the order they have addressed it to my satisfaction.

I'm an IT Manager from Puerto Rico and I always rely on B&H for the best service and fast shipment.

B&H always have good products at great prices, and ship to where I live. I have never run into problem getting what I want.

Great selection of products, easy to order and in case something goes wrong, 6 out of 5 star customer service.

Products are in stock most of the time. Orders ship and arrive very quickly. Website is super easy to navigate. Sales support has been great!

Products are as good as described and delivery is as promised. Very good experiences with B&H.

Never had a problem with B&H. Products are as described and delivery is as promised. The store in New York City is worth visiting if you are in NY, USA. The staff telephone and the store are very helpful and can answer all your questions and make recommendations about photographic equipment.

AWEFUL experience. They sent me a defective laptop and told me their policy is no returns for opened computers regardless if it is defective upon receipt. Never again will I buy from someone with out checking return policy. Ill stick with tried and true companies.

everytime the site is seamless, no issues, fast, lots online but also easy to add to wish list or to be notifed if not in stock. easy shipping to canada - never an issue.

Best delivery time I've seen. Got exactly what I ordered in two days. B&H will be my 1st option when ordering on line in the future.

Lots of great selection on products that take my production to the next level - often at prices that just can't be matched elsewhere.

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B&H Photo Rating

Based on 20 reviews from B&H Photo customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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