50 customer reviews of checkpeople.com
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Check People Rating
Based on 50 reviews from Check People customers, company has accumulated an average rating of 2 stars, indicating that majority of customers are not satisfied with its service.
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Check People has F rating on BBB
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The clickable link that charged me was a large, green button that does not mention clicking it will cause a charge. Nor did clicking it give me the option to allow my card to be charged.
The very simple request for a refund was difficult to do and exposed some very concerning matters about your charging process. They claim I had to either accept the $6.99 charge, but the button reads in large, very readable letters, "CONTINUE… YES, I WANT PDF REPORT ACCESS!". It does NOT say, "I AGREE TO PAY $6.99 FOR PDF REPORT ACCESS!", and that is what the button assumes I am doing.
Multiple calls, no refund. Don't go there.
The information is (at best) inaccurate, possibly libelous. They have "current" addresses and phone numbers for people who've been deceased for YEARS. The numbers and addresses were NEVER theirs but, various friends/relatives. They have conplete strangers listed as "associates."
On top of all that, they make it hard as hell to find out how to cancel and then, charge a month even when you DO cancel. I cancelled on June 23rd, they charged 49.99 the same day and when I complained they tried to convince me to keep the service at a discount. I still said no and they tell me that my subscription will in on July 23rd. No. I don't want ANY membership to their fraudulent company.
I notified my bank, had my card cancelled, have to wait for a new one, and am having a hell of a time getting the charge stopped.
DO NOT USE THEIR WEBSITE!
I'm out $90 because of their shady business practices
The following day I was alerted by my CC for a possible fraudulent international charge. I spent almost an hour trying to reach their CSR department. After reading them the riot act, the girl actually had the audacity to ask me if she could offer me a discount off what they billed me fraudulently! WTH? How about you refund that $49.99 before I have you arrested on theft by taking charges? My credit card company was notified of what occurred, my account closed. If that charge isn't reversed within a couple of days, I will be filing fraud charges. I am so over the internet crooks!
I just wanted to do one background check to find out what convictions were on my boyfriends record so he knew what to inform his employer of. Which if you want to discuss that, the charges that this website showed on his background check were false, half of them were charges that had nothing to do with him. Check People said these reports are an educated guess based on computer algorithms when provided a name and date of birth. So the whole thing was a waste of time and money. They didn't refund me any of my money, all they did was try to talk me into keeping my subscription but for a lower monthly rate. I would never use this site again. There's plenty of other websites that provide the same service and clearly tell you what you're going to be charged and why. It's the sneakiness that pisses me off. Tell me what you're going to charge me up front and let me decide if I want to spend that.
Don't use this company for background search. Nov 24 I did a background search on a possible roommate, was charge 2x $7.00 and $29.16 (overcharged by $28.00). I called them to dispute the charge, 1st time was was the same day and the rep couldn't find my order, called a day later and the csr found the order, knew about the mistake. Claimed that there was a problem with there billing system. By then I had already filed a claim with papal. Was told by the csr from Checkpeople that I had to close the claim and once Check People were notify by paypal that they would refund me the money.
Now its been more than a week, I closed the claim with paypal, received notice that the dispute has been closed from paypal.
I just got off the phone with Checkpeople csr rep Tianti (rep # 1484610) in the Calif office, she claims that now I have to get paypal to call them to say that the dispute has been close. Paypal considers the matter closed because I closed the dispute.
This company is a rip off dont use them!
BUT to top it off I started receiving spam mail within hours after giving Check People my info. I haven't received this type of disgusting spam mail in years. I've reached out to Check People about removing my email from their list and stopping selling my info. It's been over a month and I'm still receiving spam mail.
Number. If you pay $2.33 a week you get your address. I called their 1-899 number and spoke to a Rubin Gutierrez who assured me my 2.33 would be returned and for my trouble in 2 hrs I would receive a link for a free background check. Never received that and the next morning I checked my bank not only did Check People take out the 2.33 I never received a background check. Free of charge because of my trouble with them. I called next day spoke with a supervisor Christine in the Orlando FL scam office and she pretty much said too bad. I called my bank and they are putting this through the fraud division.
All I can say is Buyer Beware. A Major Scam Company.
I was charged $7.00 for a PDF format - which I was unaware of... Check People said it was on the account - but I would have never paid $7 for PDF. THEN I was charged $29.16.
On the good side: i spoke to two people there this AM (Sunday) and the first person, Dimitris, refunded the $29.16. Then his supervisor, Kristin, refunded the $7.
I just check on FaceBook, and even tho they said ti would take 5 to 7 days to appear -
AND, guess what, it is already refunded.
BTW - the information was not useful - I already knew the info they offered me.
STAY AWAY - don't waste your time and money.
DESHONESTOS. NO EXPLICAN BIEN COMO FUNCIONA, SOLO EN LAS LETRAS PEQUEÑAS.
UN GRAN ESTAFA
UNA GRAN ENGAÑO
BE CAREFUL WITH THIS COMPANY. START BEGGING THAT IT IS GRATIZE, THEN WHEN YOU ENTER THE WEB YOU MUST PAY $ 14.95 FOR TWO DAYS WITHOUT LIMITS BUT WHEN YOU WANT TO DO CERTAIN INVESTIGATION, YOU WILL BE CHARGED TO YOU OTHER $ 14.95, THEN $ 7.00, IF YOU DO NOT PAY ATTENTION Check People WILL EMPTY YOU YOUR BANK ACCOUNT.
THEY ARE DISHONEST DO NOT EXPLAIN WELL AS IT WORKS, ONLY ON SMALL LETTERS.
A GREAT SCAM