20 customer reviews of cover.world
View Photos
Cover World Rating
Based on 20 reviews from Cover World customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: We sell custom made boat covers manufactured 100% in the USA by brands like Carver Covers. We stand by our products and take care of our customers.
Phone: |
Show more...
|
Web: |
|
Add contact information for Cover World
Perfectly fits my 2022 Boston Whaler Montauk, high quality product that meets expectations at price point. Thanks!
First off no one EVER answers the phone and when they do its pointless and never no call backs like they tell you. Still waiting for bimini braces and can not get a hold of anyone. No shipping info to even try to find out where my order is and its going on a month now, will never buy here and will pass on to anyone i know. I am still calling to try to talk to someone who cares about my order.
Needing to travel over 1,400 miles from Illinois to Florida and back every year, a cover was necessary for our 2 Hobie kayaks. Having investigated several boat cover companies on the internet, I decided that Cover World would best serve our needs. Many options of styles, materials, colors and customization are available. We have traveled over 5,000 miles with our Cover World covers protecting our kayaks and they remain in great shape. I highly recommend Cover World for your watercraft or RV.
I didn't think I would find a custom mooring cover for my 2004 SeaRay Sundeck 240 but Cover World gave me two options in multiple colors. Even during our Covid pandemic times shipping took only 2 weeks, and the cover is a perfect fit!
After receiving a non-customized style-to-fit cover from Cover World, I called and submitted a request to return or exchange the cover for a Custom or better fitting cover. I called and submitted my request well within the 30 days of purchase and delivery. I called and emailed many times to follow up on the request. Cover World declined my request and said it was against their return policy. My request was well within the limits of the Return Policy listed on their website, which they promote as "Custom Satisfaction is our #1 priority". This was a terrible experience. I would not recommend this company. They do not honor their policies which are clearly stated on their website, which provides customers a false sense of security when purchasing.
I ordered my cover and it did not fit so I returned it to Cover World. Long story short they worked with me to process a complete refund and made it a great experience. I will do business with Cover World the next time I need a boat cover.
Received a non-custom fit cover I ordered which did not fit property. Tried to contact the company to return/exchange for a custom fit cover. Coverworld did not accept my request and denied any return or exchange, although I was well within the 30 days and the terms under the Return Policy on their website. Terrible experience. I would not recommend purchasing from this company.
I would give them no stars if I could. My advice is to measure your boat yourself. Do not rely on their recommendation for your make, model and year (which I did). It was too wide. Because installers are still backed up after the pandemic, I missed the 30 window to return. I cannot get a human to actually speak to. You have to leave a message when you call and they email you back a standard message. So frustrating! Horrible customer service!
We are very pleased with our boat cover and the great customer service is very refreshing! Highly recommended!
!!EXTREMELY DISSATISFIED!!
I bought the Bimini top from
Cover world for double what they cost on Amazon expecting 1) exact fit for my boat model 2) high quality material. Instead, the top was a generic size that fit “about right” after some manipulation. More upsetting, the eye end connectors on both sides broke immediately on install. Extremely cheap plastic parts. For $550, this product should ONLY come with stainless steel hardware, not offer that as an up charge from an already outrageously high price.
Don’t waste your money. Buy from Amazon and upgrade your hardware.
The only good from this experience is responsiveness from customer service. Unfortunately, their response was to replace the broken pieces with the same cheap plastic and deny my refund request.
We reached out to Cover World in regards to getting a boat cover for our 2015 Pontoon boat. They not only delivered ahead of time, but they also sent a super tough cover that surpassed our expectations. Their representatives Aldo & Chris were super helpful as well. My wife and I couldn't be happier with our purchase.
Cover fit well, high quality and looks great. Also purchased the support pole for water run off. Very pleased with purchase.
My boat cover from Cover World fit my Tahoe deck boat with perfection will buy again thanks Cover World.
This cover fits like a GLOVE. It is so much better (MUCH THICKER MATERIAL and MORE WEATHER RESISTANT) than the factory cover. So much cheaper than the quote I received from the boat dealer. MUCH better quality material than ordering that lightweight cover from the boat manufacturer. I would equate the factory cover to a mooring dust cover than only lasted a few years. This is a very well-made in the USA BOAT STORAGE COVER. I ordered the side skirt covers and the spare tire cover too. Every time I take the cover off the boat is just like I left it. I took the photo shortly after a major storm blew through that knocked out the power for hours. The boat cover did not shift at all and there was hardly any water in the boat. Do not worry at all if you are making the right purchase. It will exceed your expectations. The reviews are what sold me on it and I am SO glad that I ordered it. Customer Service is top-notch too.
Can't find a better cover by a better manufacturer. Should there ever be an issue they are right there to make it right. I know, I am a customer and would not trust by business to anyone else.
Cover World provided us with the best quality cover we'd hoped for, they provided options and answered all my questions. placing my order through their website was easy too ! would definitely recommend anyone looking for boat covers to check them out.
Excellent customer service. Received my cover weeks before it was scheduled to arrive. Excellent quality and fits perfect.
Great company to work with. I ordered a pontoon boat cover from them. Delivered quickly. Cover was made of a very sturdy material, and fit our boat very well.
We are very pleased with our cover. We received it quickly, fits real good and is made of good quality!
Easy install for top. Pre drilled holes makes everything easier. Can't wait to use on hot summer days.