20 customer reviews of crystals.com
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Crystals.com Rating
Based on 20 reviews from Crystals.com customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Everything came well packed, very thoughtful, and in pretty good time. I enjoy your website and all the info you give out on crystals !!
Love the bracelet beautiful, but the string BROKE 2 hours after I got it, sending beads flying everywhere, don't know if I got them all. !!!!
I thought it would make my home smell good but burning the sage it smells like cigarettes and just and just a horrible smell
I love this place! I’ve had multiple subscriptions from here spanning a couple of years and they have never let me down! The crystals are always high quality and genuine which is sometimes a worry when it comes to online retailers. The couple of times I’ve spoken to customer service it has always been quick and easy and they always get back to you. I’m happy with this store.
This is a terrible product it does not work. It doesn’t even hold the incense. It’s useless. The square that actually holds the incense stick is not attached and doesn’t hold the stick at all.
Gorgeous amethyst and pink amethyst. Packaged extremely well for shipping which I was delighted to see the care and pride put into this awesome package when the crystals arrived. I am impressed so I placed another order. Great quality, highly recommend.
This was my second purchase from Crystals.com. There was a mix up with my order but everything was straightened out with their excellent customer service. The products are excellent quality and packaging is always perfect! I love my new quartz cluster :)
I really enjoy the experience i get when my packages arrive. Fast shipping, crystals come without any damage, and the crystals they sell are gorgeous! I highly recommend purchasing. :)
The ordering process was easy and efficient. I received order on time. The various scents I ordered are beautiful and I will be reordering regularly. Thank you.
The crystals I ordered were packed AMAZING. Zero chance of damage because of how well they were packed. Shipping was super fast and prices are very reasonable. I had zero issues and ordered more than once. I highly recommend them to anyone.
I'm new to the crystals but everything was just as described. Looking forward to n future purchases.
Thanks,
CP
I am a happy customer and I will purchase again from this seller. Delivery was quick, the product is as shown on the website, and customer service was in touch by emails as to when it was shipped and when it will be delivered. I recommend this seller to others.
This is my second order from Crystals.com and both orders have been smooth transactions with speedy delivery! Thank you Crystals. I will be ordering from you again!
Dear Crystals.com
I am completely unhappy with your product. Within 4 days, the black onyx bracelet broke while I was having lunch with a friend. The beads just fell apart for no rhyme or reason. To add insult to injury the beads went right into my food.
I have had plenty of these bracelets in the past and while I do not expect them to last forever, I would expect them to be able not entirely to fall apart in the first week.
I expect a refund or a new product shipped to me. But if I'm being honest I am now dubious of your quality and may not want a new product.
I bought 2 heart shaped rose quartz crystals for my mother who will be having heart surgery and my best friend. I can’t wait to give them as gifts. They will absolutely love them. They are beautiful.
I was happy with 2 of my crystals but I was very disappointed in the last crystal it was Way smaller than promised and the color was supposed to be on the orange side it's brown and doesn't have 1 point on it
LOVE the raw crystals. The tumbled sunstone was a bit smaller than I expected, however, I did get two in my package. Overall really great! Will be buying from this shop again!
Gift arrived extremely fast and was beautifully packaged with style and care. The crystal itself is stunning, it made my sister very happy on her birthday. I could see it light her up as she held it. Awesome! Thanks Crystals.com! You’re great!
The crystal I received was of a good, size, shape, color, and texture. I had a pleasant experience meditating with this stone which aided in relaxation and focus. The delivery was quick and it was packaged nicely. I will definitely consider future purchases.
I paid for two sage kits and only received one. This is upsetting because it was a gift for someone close to me the customer service for this company needs to improve.