20 customer reviews of cuffed.com.au
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Cuffed.com.au Rating
Based on 20 reviews from Cuffed.com.au customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Love my Amazing little Pocket survival tool!!! This is my second one. My first one I accidentally left in my bag as I was going through airport security, which is a big No No so it got confiscated!! I'm the person everyone asks to open their beer! It's flat and compact and slides into my phone case. I wouldn't be without it!!
Initially my order arrived with one of the sets of cuff links broken, Cuffed customer service has been flawless; responding quickly and sending a replacement that arrived 2 days later! Absolutely love the cuff links and looking forward to wearing them and ordering more!
Watch winder received fairly quickly after it was ordered. The enclosed manual is ok but doesn't quite tell you everything. If buyers have previously bought watch winders it will be reasonably easy to work it out. Trial and error told me how to activate visibility of the electronic interface by double tapping, something the manual doesn't specify. The arrow keys, L and R don't really appear to do anything. Not quite sure what that function is supposed to do. Other than that all appears fine.
This is the first time I've considered buying a watch box and I must say, I am impressed. What a smooth quality item.
Now I wish, I had more than 8 watches, to buy the bigger version. Great packaging for delivery too, super safe.
I ordered a watch box for a birthday gift and the order was despatched with a few hours and arrived exactly as promised via Express Post within 48 hours. One of the most efficient online retailers I have ever dealt with. Excellent customer service and the watch box was very well received!
Purchased the opal inlaid cuffs and tie clip as a gift for a friend and I couldn't be happier. The service was fantastic and I'm very impressed. Would definitely recommend this company for good quality products and service
Very fast delivery and a great purchasing experience via the Cuffed AU eBay store. Very highly recommended and Cuffed Au will be my first place when looking for such products in the future. And my delivery included custom engraving, which was confirmed via an eBay message and shipped within a day of ordering. Great service and excellent communication.
Always very happy with the products and service from Mark at Cuffed. Husband has quite a selection of cufflinks now and also a watch storage box. I don't bother looking anywhere else. The range is extensive, the quality is great and items are well packaged, arrive safely and fast! Thanks so much.
I saw the item on the net and made a purchase. I was immediately advised that the order was made and the parcel would be sent the next day.
Bingo. 3 days later I had the parcel delivered as per the text I was sent.
That looks great, I will definitely purchase for my watch collection.
Just a suggestion: it would be better if the website has like video of the winder motion etc, that would be helpful too.
Much appreciated for your help
The customer service team were very helpful and proactive in their service - they quickly answered my questions and helped resolve a shipping cost glitch. Delivery of the product was also prompt. Thank you so much!
I can’t upload a photo as I haven’t given them to my soon to be husband yet but I am SOOOOO HAPPY with these cuff links engraved with my own handwriting! I was skeptical as I found this website via an Instagram ad but they were delivered within a couple of days and exceeded my expectations! Cannot wait to gift them to my fiancé on the morning of our wedding - thank you thank you thank you!
From start to finish the team at Cuffed were absolutely fantastic!
I paid the extra $5 to review the artwork and the team were so professional and quick to respond!
Very fast delivery too. From giving the go ahead on the artwork to receiving the final product was only a matter of days!
The online ordering and delivery service was very good. However they are described as light purple and as much as I tried to look in different shades they look to be a nice set of silver cuff links. I would have liked to have seen some purple in them. but as I said they look quite nice.
Hi Mark,
Very happy with your products that I had purchased.
The main downfall was the delivery time, my purchase I’m aware was late Monday afternoon. Goods not arriving until Wednesday midday, somewhat disappointing as StarTrack Express post was chosen.
Thankyou Wendy Furness
The team at Cuffed was easy to chat to, responded to my queries and was a delight to work along with. Being amazed by the customer service, I was also amazed at their processing times and how quickly the order was shipped. The craftsmen and quality of the custom cuff links were amazing! Will 11/10 buy again
Hassle free service and prompt delivery. Item was as described thank you. My only disappointment is that your mens socks with the circuit board print only fit sizes 7-11 and my husband is a wide size 12 but the tie I bought will go down a treat.
The watch box was a present for my wife and she is absolutely delighted as she can now see all her watches together in a beautiful display box. I bought the 3 roll watch holder for myself and that is also a perfect item for my 3 watches. It was spur of the moment but worked out brilliantly. Thanks to Cuffed.
Yes Mark i received my order today.
I absolutely love them, so happy.
Sometimes its hard to buy online, but wasnt disappoint, better than pic. & swift delivery.
They are for my grandsons 18th birthday.
Thanking you
Cheers
Rhonda
Cuffed recovered brilliantly. Immediately upon being informed of a problem Kim arranged for a prompt replacement. A potentially disgruntled customer will now happily praise Cuffed to followers.
If everything went according to plan there would be no need for ratings. It's how you handle problems that counts. 5 stars.