10 customer reviews of cutevana.com
Sabina L.
Biggest scam ever.
I ordered an outfit about 3 weeks ago- still nothing. I reported it to my bank. I tried calling and emailing multiple times and nothing. Please do not order from this website.
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Dafne G.
POOR QUALITY OVER A MONTH TO RECEIVE ORDER
I received my order over a month after it was purchase and the product was not what I expected, it was very poor looked nothing like in the website. I had emailed 3 times to cancel my order because I no longer needed the dress and I did not hear back from them.
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Toni W.
I have lodged against them
Hi has anyone managed to get their money back from these people? I have asked my credit card to cancel this payment. Hopefully I get something g back.
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Morgan W.
HORRIBLE!
What a SCAM! I wish I had read all the reviews before I submitted my order, but of course I waited until right after I hit submit because something seemed fishy. I couldn't believe the amazing prices on their merchandise, which from the pictures, looked like great quality. Thanks to all the reviews I read shortly after, I was not willing to risk getting horrible quality clothes that were not as pictured, so I contacted them asking to cancel my order. Cutevana responded defensively and did not give me a clear answer about whether my order was cancelled or not. So I contacted them again and I'm waiting to hear back. Their website states that you can cancel an order within 24 hrs, which I am WELL WITHIN, so I'm going to be livid if they don't refund me. I will update when I know. Luckily I paid with Paypal, so if I don't get a refund, hopefully Paypal will take care of it. Also, another reviewer mentioned that the captcha code wouldn't work, which happened to me 3 times and I had to keep refreshing the page to get one that would work. What a sorry excuse for a company!
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Natasha C.
Absolute Garbage
Should have read the reviews before purchasing! Do not be fooled! Pictures are not accurate at all! Ordered a lined WINTER parka and it's barely okay for fall. Not lined and hideous. SCAM.
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Marina R.
Steer Clear!
I ordered 5-6 maternity dresses OVER one month ago and have not received my order or any updates on my order. I requested a refund today.
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Andrea R.
SCAM!
The dresses came like 4 weeks later, and Cutevana look nothing like the website photos. Tried to return and they told me i need to make it work. Then emailed me back and said to return the items to a Jimmy with no last name. Yeah no thanks. DO NOT ORDER FROM THEM!
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Ginny S.
FRAUDULENT COMPANY - DO NOT ORDER
I spent over $100 and waited over a month for delivery. I had ordered a bridesmaid dress, a dress for my gender reveal, a casual dress, and a sweater. NOT A SINGLE ITEM CAME IN AS LISTED. The gender reveal dress was a large instead of a small. The rest of the items were actually a COMPLETELY different product than I ordered. I was SOL for both the bridesmaid dress and the gender reveal dress and had to find last minute replacements. 14 days later, I am still going back and forth with their "customer service" to get a refund. Thankfully I paid with PayPal and can get my money back through them if this does not get resolved.
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J M.
Total Scam - Stay Away!
The clothing is extremely poor quality and the sizing is not anywhere close to accurate. Any attempt to return the items for a refund is futile. DO NOT BUY ANYTHING FROM THIS WEBSITE! It is a huge scam!
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Renata F.
Horrible quality - Total Scam
Bought three maternity jumpsuits. Cutevana were neither maternity nor did they look like the website photos. Horrible fabric. Do not buy! Total scam!
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Cutevana Rating
Based on 10 reviews from Cutevana customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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Cutevana
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