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DealeXtreme

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10 customer reviews of dx.com

REGARDING PRCEL
I HAVE BOOKED A PARCEL ON MARCH AND ITS REFERENCE NOUFO27668133YP and product is
Baseus Bend Angle Multifunctional Type-C HUB Converter Practical Adapter for Computer Smartphone
Rs 2792. 68x. For 10day from yuour side thwy were sending me message thaat your product is despatched and ihve check online aso it ws showing to GATI AND its referance no EQ*******651N. Daelxterme serivce is very poor and i cannot able to trace this product.

DO NOT USE
Ordered phone that was in stock, but it did not arrive. Contacted DX, DealeXtreme had not shipped it because it was now out of stock. Waited a month to get the order shipped, then never received package. No support. Had to open a complain with credit card company.

DO NOT WASTE YOUR TIME OR MONEY...
DO NOT WASTE YOUR TIME OR MONEY... I ordered a phone in July 2019. Its October 2019 and no phone or refund. Reached out to DX who admitted it to being lost / never delivered and to wait and wait and wait. Promised to give a refund; never got that either. Constant emails still going back and fourth. I firmly believe my 200$ phone or refund is never going to arrive. I took a gamble and lost! I WILL NEVER ORDER FROM DX EVER AGAIN. Ordered same item from Banggood dot com/. DX is a scam. Learn from me. Don't be a fool.
Here is the last response from DX on Oct 17: "Hi, just like we said, could you please close the dispute firstly, so that we can handle the refund. Currently the system doesn't have an option for refund."

Worst company ever
Paid for premium mailing and received package a month later, had to pay a lot of customs plus the phone wasn't in a good condition. DealeXtreme won't refund anything, I guess it is my fault for trusting this company

They not refund
They're not professionals at all. Return to package but DealeXtreme not to came but if you accept 100$ refund. But i pay 199$.
Is not a reliable company at all.
I couldn't reach anyone for months

DX.com customer service is just a bad joke
I purchased a UMIDIGI phone at DX.com. Never again, The phone has malfunctioned, it is impossible to contact them for warranty service - their online customer service is a bad joke. DO NOT shop there!

Stay the F away!
I've been using dx a long time ago. DealeXtreme were not great but decent. Few years ago they probably sold the business to someone else because they changed completely. They are plain SCAMMERS now. Confirmed.

The only thing I wonder is how they are still in business and scamming so many people on daily basis.

And forget the customer support, you'll never get a reply. Just look at the reviews and their Facebook page and you'll have a clearer picture.

Don't even think about ordering anything. You better throw you money down the toilet, at least the suffering will last shorter.

You have been warned!

Horrible company
Horrible company. Horrible customer service. I ordered 2 ps4 controllers February 27th which upon ordering was told to allow 7-11 business days to receive merchandise. Well it is now June 3rd and I have not received anything. Upon correspondence with customer service I was asked to please allow delay due to the memorial holiday. Are you serious? Then told it "may" be held up with U. S customs. I am currently undergoing investigation through visa because DealeXtreme definitely robbed me. DO NOT ORDER FROM THIS COMPANY. THE PRICES MAY LOOK GOOD BUT THE PURCHASE IS NOT PROMISING.

Poor communication, but actually received the phone
Ordered a Umidigi F1 play phone 15 days ago, The phone sat at processing order for several days. Then I sent messages asking about the shipment, no answer for a few days, then finally got a direct message from DX website stating the phone was shipping soon. Couple more days and I decided to call my Credit card company and see about cancelling, but DX cancelled already and my card company said refund pending, but my order was still shipped 15 days total as of today... I received the phone with DHL Express. Phone is perfect working condition (Brand New) AND FREE!

DX. Scam
Placed an order. Seller cancelled order. Seller did not refund and ignored all messages.
Messaged DX.com. DealeXtreme also ignored messages.
Opened PayPal dispute. Seller also ignored messages from PayPal. PayPal refunded.

There are hundreds of stories like this regarding DX. Scam on many review sites.

If you dare to place an order, be prepared for the nightmare that may follow.

Many people have never managed to recover their money. I am amongst the fortunate few.

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Based on 10 reviews from DealeXtreme customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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