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Reviews Finance, Credit Cards Discover

10 customer reviews of discover.com

Terrible
I agree with some others. Discover were fine. Until they weren't. It's like they are trying to lose business. I had 2 credit cards with them. After inquiring about some other financial decisions and possibly using Discover for some other things, I decided to cut ties, literally, and will never have anything to do with them again. So many better options available out there.

No help from customer service
I have a recurring charge on my card which I do not recognize. Each time I dispute it with discover, Discover give me the phone number to this " company," and expect me to call them and work it out myself. The charge is only, $ 5.33, but as I told the representative, next month it could be $ 500.00. I asked for a new card with a different number, but that didn't help. Also, took me hours to get through to Discover on the phone, as their customer service number wasn't working. The customer service rep. Simply is not interested in resolving the issue.

-CARD CANCELLED: DON'T DARE TO LEAVE CARD BEHIND AT A RETAILER FOR EVEN 10 MINUTES
I left my card at a small retailer. The sales clerk, trying to be helpful, called Discover to ask them to let me know Discover had it so I could pick it up. Discover immediately cancelled my account and assigned another number and card. After they cancelled that account number, Discover sent an email, which I didn't see for hours. No phone call or text. I don't believe that I am the only person who doesn't check email constantly. I could have frozen the account once I knew. When I called Discover, the agent said it was not possible to stop the cancellation nor could I talk to a supervisor. I said that it was not stolen or lost. Didn't matter. It was 10 days before I received the new card! I cannot tell you how livid I still am. I have probably 15 auto payments connected to that Discover number I have had for several years. It will take hours to re-enter all that information. The WORST CUSTOMER SERVICE FROM DISCOVER EVER! Customer since 1987. But my guess is that Discover did not want to have to pay any charges IF the card was stolen or lost. I would have closed the account but Discover does offer the best cash back % on purchases.

Fraud Tactics
I had began paying off a bunch of my debts. Long story short, I paid off my ENTIRE $10,000 balance of my discover card. Not even a month later, Discover lowered my limit by 80%! This has put me into extraordinary finance distress and nearly another hospital visit for mental reasons. I called discover about solutions and the first rep I spoke to was completely ignorant and soulless. He was of no help and just constant bad news with no light at the end of the tunnel. I spoke to another rep about possibly closing the card. He asked if I wanted to close, I initially said yes, however asked about other options. He began speaking about options and I began to give other questions, but then I lost connection. The card was then closed upon me calling back. The $10,000 I paid toward my discover card was after nearly 3 years of perfect, on-time payments. Again, not even a month later my limit was lowered by 80%. I struggle to pay my car and may potentially lose my apartment I share as a single father with my son. I am not even 30 with a 12 year old boy. These tactics by discover have literally brought havoc upon my life.

Great Card
I applied for this credit card and I am glad I did. I've never had any problem with my Discover credit card. Everything Discover credit card states, it does! Discover credit card Is one of the best credit card I have had! I HIGHLY recommend Discover credit card!

DISCOVER IS A TERRIBLE, DISHONEST, PATHETIC CREDIT CARD
DISCOVER IS A PATHETIC JOKE! DISCOVER MADE SEVERAL OFFERS THAT SOUNDED LIKE Discover WERE MADE FOR GULLIBLE IGNORANT PEOPLE. SURE ENOUGH. DISCOVER DID NOT HONOR THEIR PRINTED OFFERS! DISCOVER OVERCHARGED MY CARD! THEY REFUSED TO CORRECT ANY NON ACCURATE DATA! THEY WERE IMPOSSIBLE TO GET ON THE PHONE, ESPECIALLY ON WEEKENDS! THEY REPORTED WRONG INFORMATION TO CREDIT AGENCIES! THEY NEVER ATTEMPTED TO CORRECT WRONG CREDIT INFORMATION! THEY NEVER GAVE BONUS (S) POINTS OR REWARDS, AS PROMISED, UNTIL THE NEXT QUARTER STARTED OVER, AND, UNLESS YOU WERE STUPID ENOUGH TO KEEP THIS SLEEZY CREDIT CARD! MAKE YOUR LIFE AND YOUR FAMILY'S LIFE MUCH LESS COMPLICATED... DON'T FALL FOR THEIR BS! THERE ARE PLENTY OF GOOD CREDIT CARDS OUT THERE.

Refused to negate Fraudulent charges
I had fraudulent charges placed on my Discover card. After reporting the fraud, Discover refused to remove the charges and basically said my wife and I were lying. Over $900 of charges. Unless I pay the charges I will have to go to court, and also have my credit rating trashed. POOREST customer service I have ever experienced. Would advise against trusting an untrustworthy company.

Horrible company
Discover bank closed my account back in October. Discover told me that it would take as little as 60 days to get the money back then they said 69 to 90 days. Now they are saying that it is still under review.

Heartless
Discover dropped my credit limit although I have never missed a payment or have i been late on a payment. As a result my credit dropped 40 points which started a domino effect on other cards. Pandemic nightmare.
I worked very hard to maintain payments during the pandemic and now I am endanger of losing everything. My apartment lease is up
For renewal and there will be another credit check, which I will not pass and my lease will not be renewed. Discover by dropping my credit limit to my balance owed has also given a "F" for credit usage. These are heartless people, Discover works against you when you need them the most. Shameful

Sent A Bill Collector After Me By Mistake & Never Aplogized
Discover was my first credit card, and I was a fan. One day I stated getting calls from a bill collector, threatening to tow my truck and other threats. This was annoying, obviously, but also amusing because I had never missed a single payment. So I would tell the collector things like "go ahead", and his reaction was very confused. Well, we finally established that it was a case of mistaken identity. I wrote Discover about this - Discover were the ones who sent the bill collector - and they never acknowledged it, let alone apologized. They are just a big corporation that does not care about their customers at all.

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Based on 10 reviews from Discover customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
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Address: P.O. Box 30943, 84130-0943

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