10 customer reviews of doba.com
View Photos
Doba Rating
Based on 10 reviews from Doba customers, company has accumulated an average rating of 1 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
What are Doba socials?
Doba
reviews and rating on BBB
Review of Doba customer complaints, rating & accreditation on Better Business Bureau
Is Doba registered on BBB?
Doba is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
I have proof of the transactions and the emails. I file a complaint with consumer financial protection bureau and will be filing another one with the state Attorney and better business bureau. I will be posting them on Rip off Alert and even going to the extreme of making a you tube video making everyone aware on how they are scamming people and giving them false promises. Please do your research before signing up cause I will promise you, you will not be happy. If someone post a positive review believe it's bull$#*!. They have people in their company posting a positive review after you post a bad one.
Their response was nothing more we can do. I will just have to do it the old fashioned way with the uploading csv file and blamed the shopping chart provider.
There is a reason I chose to go the way I did. Because of medical issues I endure. Uploading csv. Is not a tolerant option.
When I asked why I wasn't warned that it wasnt unexpected for customers to have problems with the data feed when I signed up, I was told because it doesn't happen to everyone.
Well, when it did start happening to me, I should have been immediately told. Not over a month later.
They think they can hide behind "well you only have 3 days to cancel". Whitney is going to learn a little about the law and contracts when it comes to customer deception.
So, I did it. As I am looking through the products I can see (even w/ advanced plus I cant see them all) I realize that not only are a lot of the products not desirable, but Doba are WAY over priced. I could never make money with this.
While i am researching I look up a product on Google and find the website for the supplier. I compared no less than 10 items with exact match item / UPC's. In every instance they were AT lease 50% higher on DOBA. WTH? The more I researched the more mad I got. (i just completed the transaction on 8/29 - sent cancellation email on 8/30)
I went to their Terms and Conditions and found this: For Doba Memberships purchased over the phone: YOU, THE BUYER, MAY CANCEL THIS CONTRACT AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THE TRANSACTION OR RECEIPT OF THE PRODUCT, WHICHEVER IS LATER. All requests must be in writing or email, and must be postmarked or electronically date stamped within the cancellation period. All requests for cancellation must be sent via email to Customer Support or traditional mail to 3401 N Thanksgiving Way Suite 150 Lehi, UT 84043. ----
Lucy for me I did it on the phone via voice call and text. I have sent them 3 emails cancelling. I have also told them they are no longer authorized to charge any card associated with my account. As with most places you can't CC yourself on the email, but I have screen shots and actual videos of me sending it.
I am sick of people trying to scam people. When we decide to resell we want to be successful not screwed over.
It's Labor Day weekend so I doubt I hear back before Tuesday. If I don't hear back by Tuesday, I will call and hold all day if I need to... and I will go to the bank and cancel my card and if somehow they charge it i will file a report and complaints with FTC and the IC3 (internet crime complaint center).
I feel foolish for falling for their sales pitch. My husband is an attorney, I know better... but lesson learned.