50 customer reviews of ellebabe.com
View Photos
Ellebabe Rating
Based on 50 reviews from Ellebabe customers, company has accumulated an average rating of 2 stars, indicating that majority of customers are not satisfied with its service.
Overall satisfaction rating ▼
Ellebabe
reviews and rating on BBB
Review of Ellebabe customer complaints, rating & accreditation on Better Business Bureau
Is Ellebabe registered on BBB?
Ellebabe is not registered on BBB. Therefore, this business has no BBB rating and accreditation.
Almost a week to respond and received false information each time I requested tracking information. Very deceptive company.
I bought a pullover top that the website described as "cotton blend" and "embroidered". When it arrived, the thin fabric was 100% synthetic (polyester, or rayon maybe) and the so-called embroidery was simply printed fabric.
It's quite disappointing to realize the quality of the item is far below what the photo represented, and the top fit more like a short dress -- way too large.
When I asked for a refund, their reply email discouraged returning the item citing the high cost of shipping, and offered a small fraction of what I paid (in my case $5 back on a $24 item and I could keep the top), or a percent-off coupon for your next purchase, or return the garment for a full refund.
They had a US address I could ship it back to, and it cost less than $4 to return it and I did receive a full refund. Buyer beware with these guys. Don't be fooled by the beautiful clothes shown in photos on their website. And don't be fooled by the reviews posted on their website.
Customer service was timely but the orders wasn't and this is even before covid19
I was informed that my order was shipped and given a tracking number. Two things I already have. There was no number or email address to follow up or explanation as to why it's taking so long.
Sent an email for an update when the shipping time had passed and the package had not left the warehouse. The lady responded to my email in a timely manner and looked into my order and explained why there was a delay.
Ellebabe is providing huge discounts and sales deals i. E. above 25% in their lots of products Ellebabe sale which is generally done by similar type of scam or suspicious sites.
Also will see quality etc. Would gladly order more if number of town would habe been more clear! Thank you!
- Product information helpful.
- Pricing while shopping is in $AUS but billing was in $US which is not ideal because the actual expense, when converted by the credit card company, could be higher or lower than when placed order.
- I hope that delivery will be fast. Thank you.