ELOQUII

Overall my experience was poor.
My order said it was delivered; however, it wasn't and it took 6 business days to rectify and delivered. In general I found the quality and sizing poor. I returned everything.
Return process was easy; however, it did approx 3 weeks to have my order returned/ processed. Additionally, I'm Canadian aka International shopper. My original order was $400.22 USD. I was charged $20 x 2 for shipping (which I was aware of an okay with) and $58.11 in duties for which ELOQUII have told me is not refundable. That's $98.11 USD = $135 CDN for trying a new retailer. I purchase from the USA all of the time and I've never had an issue with a refund return of duties. Buyer beware!
Eloquii be assured you will never see my $ again.

I never shop online for clothing. I dont even have nice dresses because when I go to AS or LB, I never really like their styles. I have seen ads for Eloquii, but I just couldnt afford their clothing. This Christmas I have taken advantage of their sale. I ordered 2 coats, a dress 2 skirts and 2 blouses. I must tell you I was prepared to return all of it. I didnt think it would fit or look good on me. Im smaller up top and hippy. I LOVED EVERYTHING I PURCHASED! EVVV-ERRRYYY THING! I felt pretty in each item. I went back to the site the next day and some other things I wanted were marked down even more so I got them. I especially like the fabric blend for the skirts. ELOQUII have give and the patterns are so lively and vibrant. Not bland or just black! I loved all of it. Believe me, when there is a sale, Im buying all I can from them.

First of all, I had been eyeing this blazer I had seen online and was really excited about. For the price (over $100.00), I thought, "this quality must be really good" and the pictures made it look like it would be a high quality piece. I waited until the item went on sale to purchase it. When it arrived, I couldn't wait to open the package and try it on. Unfortunately, when I opened the item, I was appalled at the quality. I kid you not, I have purchased better quality items from JC Penney and Forever 21. It was a thin, polyester-like material that wrinkled. The fit alone was terrible and I don't know if ELOQUII just cut the piece blind or the dress forms or whatever they use is super skewed. In the chest area, there was fabric for the chest, but it was going "outwards" and looked very, very strange. I was even more annoyed when I went to set up a return of the item, that they did not have free returns... For the price of their items, I thought for sure returns would be free. So many of the most basic sites with cheap clothes allow for free shipping and returns.

Not worth your time or money. Trust me, the site looks fancy and quality, but if you're going to pay that much, go to EShakti or Navabi or literally anywhere else...

I ordered a dress and it was to big. I had to return it. I called customer service 3 time at different times of the day, the 3 time after 10 minutes a customer service representative answered the phone and stated that she did see the return in the warehouse system, however it would take 3 additional days to see in the main system. In their return and exchange instructions it states I will be charged the $7.00 return shipping fee which is understandable, but the additional $6.99 it never states that in the instructions. I won't ever buy from this company again. Very Poor Return Policy. Be ware

The timeline on returns/exchanges is definitely slow BUT customer service is SO helpful in helping You find what you want, Honor promotions & discounts, etc.
TYLER IN CUSTOMER SERVICE IS MY FAV! He is so sweet & genuinely wants his customers to look their best :)

I ordered a sequin dress before xmas 2016 tried it and decided it was to long so returned it. Fast forward to 4 weeks after i sent out the return still hadn't heard from them. So i call them. ELOQUII have no answers except that the warehouse has received my item and to give it another week. Couple days later i get an email saying they have recieved my item... couple days later i get an email saying they issued a refund for my dress. I paid 91 dollars for the dress minus 7 dollar return shipping which brings us to 84 dollars. Okay ill take that it was my bad i should have paid attention to the length. As if thats not good enough they then take a 7 dollar return free. Wow. Really? 14 $#*!ing dollars and about a month to return something.
Bringing my refund from 91 dollars to 76 dollars.
Never buy directly from this website. They really put the screws to you.

I think your company has amazing clothing.

If I could give it zero stars I would. I placed an order for a graduation dress around the 15th of May, so a month ago. I paid for shipping that made my shipping time 5-7 business days. Never received confirmation. So I called. Twice. Asked them to overnight it to me because my grad day was quickly approaching. I was assured I'd receive a shipping notification by the end of the day. Never happened. I eventually called to cancel. I was assured that it was canceled and that I would get a full refund on my card in 5-7 business days. Never got it. Received a call from a supervisor almost two weeks after I initially called explaining that ELOQUII weren't going to be able to fulfill my order in the time I requested it and asked if I wanted a refund... I explained I already called go cancel it. I was assured that it will be canceled and I needed to wait another 3-5 business days to receive my refund. Well today is the 6th business day. Behold, no refund in my bank account. I don't know what in the heck they have going on in their system, but I hope no one has to go to this much effort to get the product they paid for, or even their refund. I will NEVER shop at elloquii again despite the fact that they have extremely cute clothes. I am sad as a plus sized woman I will have one less out of the very few places to shop but this is 110% unsatisfactory.

I mailed my return a week before the 30 day deadline. I mailed this order the same time as I mailed an Old Navy return. Old Navy never has problems with receiving my returns and crediting my account. Old Navy has never needed tracking to monitor their provided return labels. ELOQUII process the credit within a week of my shipped return. Eloquii has done none of these things. They lose the return and then it's my fault. They need tracking on their provided return labels and still lose the return. I will never order from Eloquii or recommend Eloquii to anyone ever again.

I took a chance and ordered from this company whom I've never heard of. Purchased a shirt 2 sizes too big and it still ran small. The jumpsuit I purchased fit like a potato sack. Called Customer Service to return and because ELOQUII were final sale merchandise, no return.

Read and trust the reviews.