Ergode Books

Because I ordered during the pandemic, I allowed months for my order to arrive. After 2 1/2 months I stated that I wanted to cancel the order and wanted a refund. Ergodebooks responded that Ergode Books had sent me a replacement order. I restated my desire for a refund. I was told to refuse the replacement order and return it for a refund. I did so but now Ergodebooks is demanding a tracking number, which I do not have as I place the package directly into the returns stream at Canada Post where I work. Incidentally, when I requested a tracking number for my original order, my request was ignored.

Complete SCAM and FRAUD. They're unfortunately using Abebooks as an unwitting accomplice in their criminal activity. I ordered a book from them which Ergode Books advertised as "new". After the order was placed (and they had stolen my money) they emailed me that the book was in fact "used". Offered me a choice of accepting the book at a reduced price, or cancelling the order for a full refund. I IMMEDIATELY responded with the order to CANCEL. They responded that they would do so, and to allow 24-48 hours for the refund to be processed. It has now been THIRTEEN DAYS and their only action has been to evade the refund by sending multiple emails that they cannot cancel the order until they've been notified that cancellation is indeed my wish. I have responded to EACH one of their emails with a repeated mandate that the order is to be cancelled and a full refund issued. They continue to evade. And by the way, don't waste your time trying to call the phone number they provide. Scammers never answer the phone.

I purchased a used book from Ergodebooks in July 2021 as a gift. I paid $81.98. The recipient opened the book and discovered an invoice for $18. I contacted Ergodebooks and provided them with a copy of the $18 invoice. Ergode Books basically said too bad you agreed to pay $81.98. I have since found the book on multiple websites for $8 or $9 + shipping. DO NOT USE THIS VENDOR - DO YOUR HOMEWORK.

1 WEEK AGO I PLACED AN ORDER AND 2 DAYS AGO I CALLED. Ergode Books COULDN'T FIND MY INFORMATION I SENT A SNAP SHOT OF MY CONFIRMATION AND ISTILL HAVEN'T HAD AN ANSWER...

This post is in regards to the February 13,2020 post. On February 14 I called Ergodebooks to request a refund. The clerk (Male) said he would process it. Then I emailed Abebooks - the original site the book was ordered from, and in my request for a refund I explained the situation. I also told them I believe my request for a refund was lost in translation. Then I researched the BBB responsible for Ergodebooks *******500, 1333 W Loop S #1200 Houston, Tx 77027. To file a complaint. On February 14, Abebooks contacted Ergodebooks about my request for a refund. On Feb. 22 my refund was processed and on February 25, the money was posted to my banking account. I hope the best for the rest of you.

Never order ANYTHING from these people.

I ordered a limited edition LP on Amazon from Ergodebooks. When Ergode Books said they shipped, I asked for a tracking number. They send a scripted email WITHOUT the information I sought. Called their number, NO one picks up!

Then they pester me to remove the one-star that I assigned on Amazon. EVERY time I ask for my order, they said once they ship they bear no responsibility - BUT they DO NOT provide a tracking number. HOW do I know that they indeed shipped it?

After several emails, Amazon issued a refund but I lost the window to buy the LP for a reasonable price. That price has now gone up significantly!

Seems to be Indian owners (from India) of ergode books and with other websites at the same address in Texas that's scamming customers. Also, Still running scams on Amazon. Noticed Ergode Books are also using a Florida address 6738 Boston Hwy, Monticello, FL 32344 and a name John Everett.

THIS COMPANY IS CRAP! I ORDERED A BOOK FOR MY SON FROM THE SITE, WAS CHARGED FOR IT, ONLY TO WAKE UP TO EMAILS CANCELLING MY ORDER FOR NO REASON AND REFUNDING ME. THE BOOK IS STILL ON THE WEBSITE, NOW DOUBLED IN PRICE! THE COMPANY DOESN'T RESPOND TO CALLS, OR EMAILS!

My experience with this vendor was more like dealing with a scam artist than a bookstore. Through Amazon, I placed an order for an academic text (Technoromanticism: Digital Narrative, Holism, and the Romance of the Real) valued at about $32, including shipping and handling. I did so because I have been using Amazon to cut down on person-to-person contact related to my research during the Covid pandemic.

Instead, Ergode Books sent me a worthless junk bin book (Decathlon Challenge: Bruce Jenner's Story) that has nothing to do with my order. Their version of correcting the problem was to offer me a 20% refund (complete with crocodile tears regarding how the refund would cut directly into their profits), to let me know that they would try and find me the book that I ordered and would possibly (read: possibly not) send it to me within 3-5 weeks, if they could find it, or to ask me to go through the effort returning the product they sent to me in error (shunting both the time and cost required to correct the issue into my lap, despite the fact that the problem was entirely caused by failures on their end), after which they would then provide me with a refund (supposedly).

Do yourself a favour, if you see these guys selling something via Amazon or the like, avoid this seller like the Black Plague. You will just end up having to contact Amazon to deal with this seller's shoddy business practices.

Ergode Books don't send things, lie to you about fictitious tracking numbers and cut off contact when you ask for you money back. One book I ordered never arrived and I don't think it was ever sent. They should not be in business.