20 customer reviews of etrnl.com.au
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Etrnl Rings Rating
Based on 20 reviews from Etrnl Rings customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
The team down at etrnal are amazing, I proposed to my partner with one of the rings.
I couldn’t get the right size I went to small at first then too big and the entire process was made upper easy and simple.
My partner decided not to get this ring as he is uses his hands a lot so we went for one of their other rings
The process was made easy and the turn around time was amazing.
When we finally got the right size and ring they expressed posted it to me.
I would highly recommend these guys
Great quality product and unbelievably fast postage. Ordered one afternoon and got it the next day! Competetive prices and good fit along with the lovely polished tungsten. I am very happy with my purchase. Just a shame I don't get married more often 😉
Rings are quite a firm fit, I should of got the next size up. As I got it engraved I couldn’t exchange. So didn’t really serve the purpose. But it is a good alternative for my partner as he’s a gardener & doesn’t want to wear a ring at work.
Quick delivery and the ring is so shiny and beautiful. I wear it as my wedding ring for work as a nurse/midwife as I can't wear my actual ring due to infection control. I like that it looks as good as a real wedding ring and it's comfortable to wear. The size finder really helped and it fits perfectly
Well after purchasing a new wedding ring for my husband for Christmas last year and the fact that he dropped it on the tiles and the ring smashed into 3 different pieces, considering that the rings are described as being indestructible . But when I contacted Etrnl they did replace his ring free of charge and quite quickly and the communication was extremely easy and simple to have the ring replace d but I don't think I would be purchasing any other products products in the future
Great service. My Fiancé loves his rings (silicone for work and Zirconium ring). One of the rings was a little big but it was a super easy process to return and exchange for the size down and very fast shipping! Was shipped the day we ordered and received in a different state 1-2 days later. Very happy ☺️
Customer service is fantastic at ETRNL they made the process extremely simple and the returns process is a great system. Because of these factors alone I will definitely be coming back to them for any future purchases and recommending them to friends and family. Well done ETRNL
Well made and very flexible. Perfect for working hands. Ribs on inside allow good airflow. Wear it all day, everyday and barely notice it. Can get slippery on finger when wet is only issue. Caused by the material and how it reacts with liquid and not the make quality. Will be buying again if needed
Best customer service I had ever experienced. The ring received was the wrong size and there was absolutely no hesitation to fix the issue at Etrnl's end which is such a relief. The ring itself is beautiful. I'm thoroughly impressed with the experience and product. Genuinely, thankyou so much. I'm not one for writing reviews but I can't recommend Etrnl enough 🤘
I absolutely love my Etrnl rings. I suffer from eczema and metal of any sort (I have tried gold, silver and platinum rings) irritates my skin. These silicon rings are a godsend, I can wear them with no irritation and no itchiness. The quality is great, they look great and I can wear them.
The tungsten ring I bought for my boyfriend was such good quality. It was true to size and came in really nice packaging. He wears the ring every day and it hasn’t been damaged. The shipping was quick too. I have recommended Etrnl rings to everyone.
Absolutely amazing quality rings - my partner has had his for a few years and loves it, and I just recently got in contact about engraving and Melanie was so lovely and helpful, replying almost immediately and had the ring engraved very promptly for me, when I left it super last minute. Couldn’t be happier with the service - thank you so much I look forward to buying again in future!!!
Wonderful purchasing experience - from the website through to an exchange (I preferred another colour when it arrived), everything was super professional and prompt.
I bought 3 ladies' silicone wedding bands. They're extremely comfortable, practical and look terrific. The sizing was true.
Great experience! Highly recommended
Very impressed with the customer service and quality I received from ETRNL. I ordered the Damascus ring for my partner and it was too big so I was able to return it hassle free to exchange for the right size. The process was simple and customer service team was very helpful. My partner also loved his ring. Will definitely shop with you again.
I'm always a little sceptical purchasing jewellery online, especially rings, but I was not disappointed. Etrnl Rings made buying easy, engraving is perfect, and the ring is well made and exactly as pictured. Better even. Fast delivery also. Thank you Etrnl Rings for the perfect gift for my partner. Will definitely buy here again.
I purchased two rings from Etrnl of the same size. The white one with the eternity symbol and the one you can wear to the gym etc. The second stretched a little with wear and may have something to do with the groves on the inside though the white one is fantastic. Apart from that I’m really happy with them and sent out quickly.
This was a great shopping experience, easy to order, very fast delivery and really straightforward exchange. Had an issue with applying discount codes and never got a refund for the ring sizing set as was promised when I ordered it - however in general it all went well.
It's just so beautifully easy to order rings from you guys, easy and fast, including delivery. Additionally, your silicon ring range is brilliant, my husband works in construction so those silicon rings aren't a safety hazard in terms of hooking onto something and ripping your finger off. We love them!!!
My husband loves these. He needs about one a year and it really shows the quality that it's not more often as he is very very rough with his hands.
Etrnl has been very easy to deal with and they are quick with shipping and response. I keep coming back.
I just love Etrnl's quick response to customer emails. I ordered a ring for my fiance on Sunday night and and then realised I forgot to personalise it before paying. I contacted the Etrnl team via email straight away and heard back from them the next morning on Monday. They responded with the a great attitude willing to assist in helping me personalise the ring before it was shipped. Loved this customer service and appreciated it a lot.