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Feather & Stitch

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Reviews Feather & Stitch

20 customer reviews of featherandstitch.com

Great service! Speedy delivery and smooth returns for a couple of items I didn’t keep.

Lovely shorts great service Thankyou so much I have my Paige shorts on right now at a beach bar in Cala mondrago marjoca and have had two compliments on them

Ordered coats and they were delivered really fast, well packaged. I am really delighted with purchases and the price was excellent and affordable. Recommend this company.

Beau product, so pretty, packaged most attractively… sadly it didn’t fit ….. however the the return process was easy and the company graciously.

My dress is so beautiful and excellent service. The packing is so beautifully done.Thank you

Excellent service from Feather and Stitch again.
Had my dress delivered to the Post Office so that I didn’t have to wait in for the delivery, can’t fault it! I did email Helen to thank F and S

My only issue is with the courier - Royal Mail.
The order had been sitting at my local office for a week and they had not sent me notification that it was there and ready to collect. The staff at the store though were super helpful and were able to investigate and give me a tracking number so I was able to collect.
In my experience Royal Mail are not fit for purpose for parcel delivery.

Great service - item arrived promptly and beautifully wrapped. Thanks so much will order again

Very Good, I needed to exchange an item, they were extremely helpful and postage was very quick.

Very pleased with my outfit it’s beautiful and excellent service delivered on time packaging excellent .
Thank you

Quick delivery, beautiful, plastic free packaging and a lovely personal note. Will buy again!

My order was taken, plus the payment, then received an email straightaway to say the shorts I had ordered were out of stock . Payment for these should not have been taken from my account as they were clearly out of stock.

Love my Essentiel Antwerp Dress. Beautifully packaged, speedy delivery and a lovely note. I will definitely shop again.

I buy quite a few items from Feather and Stitch because the clothes and accessories are well chosen and good value, and always arrive quickly and nicely packaged. When I have occasionally had to return an item, it's been no trouble at all. I would (and have) recommend Feather and Stitch to friends.

Really helpful when my return went missing due to courier mistake. All sorted very quickly

Beautiful dresses. Items arrived promptly in lovely packaging with a handwritten note :) Gorgeous! Will be back for more x

The dress I ordered was perfect
It came in good time
Very pleased with my online shopping experience

Very speedy and efficient delivery of my beautiful dea Kudaba dress ( which is absolutely fabulous ) from the lovely team at F&S. Thank you again 💜💜💜

Gorgeous t-shirts from the always reliable Feather & Stitch. I love the little handwritten notes in each order. Great website (and shop) and great buying, so much fab stuff to choose from.

I absolutely LOVE my BASH jacket! I’ve worn it twice and had lots of comments. Service excellent as always with Feather & Stitch! Thank you

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Feather & Stitch Rating

Based on 20 reviews from Feather & Stitch customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating

Description: Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Address: 16 King Street

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