20 customer reviews of fibreglassdirect.co.uk
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FibreGlassDirect Rating
Based on 20 reviews from FibreGlassDirect customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: FibreGlassDirect is an online shop which supplies quality, fibreglass raw materials to the UK and Ireland. We are based in Leeds, West Yorkshire and our Head Office is in Newry, Northern Ireland.
We have been online since 2009 but have over 60 years of experience as part of the Tricel Group.
We offer an extensive range of resins, topcoats, gelcoats and ancillaries for a wide range of industries. Some of our key supplies are used for Fibreglass Flat Roofing, Fibreglass Ponds, Boat Repairs and Castings for Decorative Items.
Address: Milltown Industrial Estate, Unit 10 &11, Greenan Road
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The staff on the phone were excellent at assisting in guiding the materials requirements.
Delivery was very quick after the order was placed (2 days) The courier was very helpful in unloading the materials into my home. All in all a first class service from start to finish.
prompt accurate and sensibly priced I got order right first time but your feedback form says FIST TIME!
Ive been waiting since Wednesday (now 11am friday) to hear back about where my fibreglass kit is . The trims turned up tuesday . At the moment i have a roof ready for fibreglassing but no fibreglass and storms pretidcted tommorow. Would help if i had some contact with someone to tell me whats happening
Fantastic service and fast delivery would highly recommend. We ordered for both our rood and fish pond
I only use this company if i am doing a GRP , not the cheapest, but provide good quality products on time etc
Excellent, very fast service. (slight problem with order sorted out equally quickly).
Thank you and well done!
Hi Karen, great service,good products. Delivery driver only dropped part of the order but kindly dropped the rest when he found it this afternoon many thanks.
Order was as requested, delivered ahead of time and included 50% extra. Very satisfied ! Thanks.
Leigh in Thames Ditton
Product was decent apart from the drip trim that lipped up slightly causing water to build up. Also how do I get my certificate of warranty?
Purchased A 15sqmtr roof kit with tools. Really quick delivery exactly as ordered so very pleased, now just waiting for a break in the showery weather!
Usually use East Coast Composites but please try surprised by Fiberglass direct, 1/3 of the price and superfast delivery.
I received 5sqm of CSM, I needed under 4. I have over 1 sq m of CSM over and a 2.5kg tin of resin unopened and less than half of the topcoat used. Almost £300 to cover a roof. I can understand rounding up but this was silly. Rip off.
Excellent products as per usual but let down by the courier which I understand full well is not thier fault.
Excellent service, received goods next day ….product was just what was required on site. Many thanks for your help. Thank you.
Very quick to supply goods and made phone contact as soon as they were ready for collection. Have not opened or used any of the goods yet but from previous experience all will be fine
Very efficient and easy to deal with. This was my 2nd-time purchase in a few years, and will always be my first choice to go to.
Good quality materials in the right quantities
The accessories kit was not sufficient. It recommends mixing 2kg at a time and there is a total of 40kg of resin and 10 kg of flow coat, so with 50kg in total that is 25 mixes which requires 25 rollers or brushes
I bought fibreglass roofing kits. A reasonable price and a great product backed up by a really useful video on how to use it. Very prompt delivery, and in the event you have queries a very quick and helpful customer service . A perfect retailer. Thank you.
Everything was great, they did everything you would expect of them well until I contacted them as I’d made a mistake and quite a lot of resin leaked from my mold meaning I needed some more. As I’d bought 10kg of clear cast resin I asked if the 2.5kg could be poured on top of the 5kg as they had different names and I also cheekily asked if there was any chance of a discount or free delivery as I needed to buy more. They answered the first question fine but completely ignored the second. They didn’t even just say ‘sorry no’ and I asked twice! If they had answered the rating would be 5 stars.
Hi,
Currently waiting to hear from your colleague Rodney Wilson as to where my order is in the XPD process as delivery is untraceable as far as my computor abilities go.
I will write a review when I get the complete order delivered