20 customer reviews of flooret.com
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Flooret Rating
Based on 20 reviews from Flooret customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: We make floor shopping easy with Climate Neutral floors, designer-curated colors & the highest quality materials—delivered.
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The product feels like something far more expensive than other retail options. Some of the "wood flaws" in the pattern are not so great but the material itself is high quality. We ordered the Modin Nakan - everyone likes it.
One issue (Reason for four stars rather than 5) is the way it is delivered. They brought a class 8 semi truck onto our property. I was crystal clear that they could not bring that size truck on my road or my yard and yet that is what happened. Did LOTS of damage. No recourse for us but to hire landscapers to repair the ground and replace damaged plants after the truck had to be towed out. CONFIRM how this product will be delivered. It is heavy and requesting a UPS-Sized delivery truck doesn't mean anything.
Samples come lightening fast— and wow! They are gorgeous and feel like such high quality. We’ve been researching for 2 months. Great reviews online from buyers. Other products we’ve looked at — and we’ve touched samples from maybe 15 places— just do kit feel as high quality. Can’t wait to put throughout our new home.
The flooring looks good, is certainly sturdy and I am eager to see it installed. The delivery was a nightmare, but Flooret has stood behind its product and is in the process of replacing all damaged boards. Customer service at this point has been great and I look forward to reviewing this flooring again after seeing how it stands up over time.
Ordered 10 days ago - credit card charged immediately. Order has not shipped and customer service cannot say when it will ship. They say they do not have any information on order shipping and that the warehouse is really busy.
It is hard to line up available installers and delays add to construction costs.
I love our Arlo Base flooring. Our contractor has only put in part of it while he finishes other work, so it’s only in the kitchen for now. With plaster dust from drywall work and lots of other construction crumbs, this flooring has shown how tough it is. I have been trying to sweep it daily to keep it to a minimum, but dogs and kids keep spreading the mess. This flooring cleans up so easily and beautifully! Sweeping and mopping are a breeze. I’m just using a broom or vacuum to sweep and a damp mayshine mop, which works great. I love the colors and texture of the flooring. Its absolutely beautiful. It’s nice to walk on… it has a little softness and bounce to it which is much easier on my feet and knees than the tile that was there. The cost is fantastic for such durable flooring, and I couldn’t be more pleased.
Great quality floors! I have the kingswood signature in my own home and it’s absolutely beautiful. I have the arbor base in a rental property and it also looks great and feels high quality. While the large planks of the signature line look incredible, the base flooring does not lack in quality! I’ve used similar priced lvp flooring from big box stores and flooret is definitely on top in both aesthetics and durability. Fast delivery and excellent customer service makes the entire experience easy. We will certainly be using this flooring again for our next renovation project!
I’ve only received a sample so far, but the quality of the product looks and feels good. A couple of the samples look more plastic-y than others, but I’d have to see what it looks like installed vs a sample piece being inspected up closely. I tried doing a “sock test” on the sample based on reviews I heard online about the flooring causing holes in clothing (an issue that is broader than just Flooret), and didn’t notice huge issues with the 3 samples I tried it on. There was a little wear, but nothing major. Overall I feel it is a good quality product and we will likely be ordering from Flooret.
Ordered samples for a family. Came quickly and flooring is very nice. I installed Flooret in my own house 3 years ago and it is beautiful, comfortable, and looks as good as the day we laid it down. Price is cheaper per sq ft than lower quality at big box stores. Compare size and mm of wear layer - Flooret wins.
Beautiful samples but don’t know if I will choose Flooret floors. There is too much gray in the colors. I am trying to blend the flooring in a new addition with the oak floors in my mid century house and the color needs to be closer to the golden oak color of my existing floors. The narrow width of the Craftsman series is just right.
We ordered several samples over the last few months. All orders were delivered quickly and the products were nicely packaged. Each sample was so beautiful, it was really difficult to pick one. We also called customer service a couple times and they were so nice to take the time to tell us all about their products. When we finally decided on the color we liked the most, we ordered a full sized plank which also arrived quickly and it too came nicely packaged. We decided on Sutton Signature, and will place our order today. Thank you Flooret!
I am extremely happy with Flooret flooring. It was easy to install and it looks great. I looked around at a lot of vinyl flooring before deciding and most of them felt cheap and flimsy. Flooret feels like a high quality floor because it is high quality. You will not regret choosing this company. It's an easy homerun.
I was very impressed with the samples I received from Flooret! I ordered the Nakan base and signature samples. As much as I liked the extra features of the signature plank, I preferred the width of the base plank for the small spaces in my home. I called customer service a couple of times and everyone I talked to was super helpful as well. I can't wait to see my new floors!
I went to many flooring stores in my area only to get samples home and realize they were a completely different color in my home. It was difficult being in showrooms with my little kids and I found it embarrassing dragging samples back to the store because I couldn’t make a decision. I loved receiving my floor samples from Flooret at my home. It took a lot of the pressure off. I also loved that I could see photos of the flooring online in real homes. I have chatted several times with Flooret and the service has been outstanding.
I laid Modin signature in ‘Hafren’ in my kitchen. Easy diy install with about $250 worth of tools. (miter saw, jig saw, flooring install kit, pencil, eye protection, work gloves, an undercut saw, and a bunch of youtube videos.), plus i put in new baseboards (costs: baseboards, caulk, paint, nails. Tools: miter saw, hammer - though i borrowed a nailgun which Was helpful.)
Look: The wire-brushed surface, bevels, and coloring create a somewhat rustic homey look.
Durability/quality: much more solid construction (and better looking) than the cheaper big box store brands i used in a couple other rooms. After a couple weeks, it’s standing up fine to moving appliances around, a muddy, zoomy dog, and a spouse who is less than careful. This color also hides the dirt pretty well when the dog decides to drag the whole backyard in right after we cleaned.
Very pleased. I may have to do re-do one of the rooms with cheaper stuff sooner rather than later, and I’d definitely use flooret to do it.
I am concerned about my contact with Flooret.
I had no problems with samples which were sent via Amazon.
A direct order through Flooret for full size planks resulted in more small samples sent.
The customer support insisted they sent the correct order. My pictures prove otherwise.
I hope this does not happen when I order 1300 square feet.
Very apprehensive!
I ordered and received several samples in both Signature and Base to compare colors and wear layers. Compared against competitor brands, also. Love the Flooret cut samples. It's a good size, you can see the locking mechanism, and you can use different things to try to scratch the surface. Now I'll order some full plank samples of the colors I'm leaning toward to make the final decision.
We were impressed how quickly the cut samples came. We could tell out of the box they were much sturdier and better quality than another product we had been considering. The embossing on the Elmstead looks and feels so realistic. Can’t wait for our full plank samples to come in so we can make our final decision!
I’ve only purchased samples so far but was highly impressed. So was my husband, who is a builder and has worked with tons of products. From the packaging, to the customer service and shipping times, it’s been a great experience so far. We ordered 6 samples of the Signature LVP (because all the colors are so pretty!), and they are all gorgeous. Who knew a floor could be comfortable?! I laid the samples side by side and walked around on them…they look like real hardwood, but you can feel how padded they are. They’re not hard and uncomfortable to walk on like real wood. Can’t wait to buy for our new build and future spec homes! Now I just have to decide on a color…
Samples are well worth getting, as you need to see how their 'hue' changes throughout the day based on the changing natural light within the home. Also, feedback for Flooret: be sure to label each Sample with the floor color as some are very similar and it's important to be sure. Ive received some that have a label and others not labeled! Also, same feedback for sample colors illustrated within rooms on website. Please label colors on the picture being viewed. Not all are labeled and it's confusing. This is a big investment so need to be sure what color & type it is! Tks
Loved that the samples arrived quickly and with free shipping. This flooring seems very well made and better than expected quality. The wear layer is so thick that it almost gives a blurry effect to the finish. Despite this, you would never be able to tell unless you were looking very closely. I will definitely be ordering this flooring to install in our new home.