f.y.e.

I went to the store today and made a purchase. As I was paying I was asked if I hiad a loyalty card. When I said no I was told if gave them my email I could get a loyalty card and save 10% so I agreed. Never was I told that I was signing up to be charged $11.99 a month. I was asked to "sign that the information you provided to me was correct" when I was actually signing to agree to term that I was never told about and never offered to read. If I would have not carefully looked at my receipt I would have not known any of this. This is extremely deceitful and dishonest and I have no desire to shop at a place who tricks their customers.

I wish I did more research on them before I purchased anything. Saw them on some social media, thought it was safe.

I bought four funko pops from them, all of which are exclusive to FYE.com. A few days pass and I email them because I haven't gotten any shipping info. F.y.e. proceed to tell me that 2 of the 4 pops I ordered actually aren't in inventory so they canceled it for me. So... if I never emailed asking about where my 4 pops were, I would have never found out because they don't tell you what's going on behind the scenes unless asked. Strike one.

They then refuse to cancel the order. Strike two. Then they say that the pops I wanted which were canceled are back in stock now so I can buy them again if I want. Strike three. Why would I buy it again so you can fleece me for more money? Every interaction thereafter is just them saying "Your other two pops will arrive soon." "Here is the tracking #." They just complete brush everything else under the rug and ignore it.

This company is a complete scam that will do anything to earn a buck.

I would in the past go to Fye for my purchases of movies both old and new. But in the past year it seems f.y.e. are selling junk. The movie selection has gone to pot. When I ask for assistance. I must yell over the music playing at the time. There is no order to the movies and the employees seem to be geared to sell music.

I am extremely upset at FYE backstage pass. I signed up on Black Friday knowing I had till Christmas to cancel. I was told I would get one month free and just to call before the month was over to cancel my subscription. I called the number on the back of my booklet f.y.e. gave me a week before Christmas to cancel and the lady tried to encourage me to keep the backstage pass twice. She even offered to reduce the monthly rate. Again I told her no and she very quickly told me she would cancel my service and have a good day before hanging up on me. No conformation. No nothing. That should have been my first hint. I got changed at the end of December and January for $11.99 after I canceled my subscription. I called today to get it sorted out and canceled, with a confirmation number, but I cant get a refund. They have no record of me calling before Christmas. Why would I make this up? I have never had this problem in the past, but it will be something I will never forget. FYE and the company they use to gain a profit have lost my business for life. Also, the magazines they sign you up for have charged me there monthly rate as well. I have lost more money than I would have saved with this backstage pass.

I ordered a pop 3 weeks ago and just got an email saying that my order was cancelled because the manufacturer didn't have the item. It took them 3 weeks to let me know, I could have gotten it from amazon and would have had it in 2 days. Never ordering from here again.

I have ordered a lot from FYE. F.y.e. have almost everything new or used. I have ordered used and the quality is still great for a cheaper price. Shipping time is fantastic. I have always gotten my orders ahead of the estimated ship time. Its highly recommended for all your movie and music needs.

I haven't bought anything of FYE.com, I admit. But I did have the unfortunate experience of buying something in the store and somehow got signed up for their VIP program. $11.99 every month (sometimes two charges in one month). My stupidity for not noticing sooner, but if you bought anything from FYE, you should take a look at your credit card statement. F.y.e. corporate cancellation number is *******131 and I'm told I need to send a FAX to *******115. Really ticked off that they aren't honest about this program. I think the cashier signed me up without permission and now I need to go back and deal with it. When I tried to cancel my membership, the woman tried to sell me on keeping it. I was so angry. DO NOT BUY FROM FYE!