10 customer reviews of gadgetguard.com
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Gadget Guard Rating
Based on 10 reviews from Gadget Guard customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Gadget Guard
reviews and rating on BBB
Review of Gadget Guard customer complaints, rating & accreditation on Better Business Bureau
What is Gadget Guard rating on BBB?
Gadget Guard has D- rating on BBB
Is Gadget Guard BBB accredited?
Gadget Guard is not BBB accredited
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There are total 0 complaints of Gadget Guard registered on BBB
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I have never broke an iPhone screen in all my years of owning them so I was shocked when a slight drop on the case caused the corner of the iPhone screen to crack. I reached out to Verizon Wireless and basically Gadget Guard said you are ok your own with Gadget Guard. So I went through their website, filed a claim and showed up at a place that was "in network" for the screen repair. The guy at this place, UBreakiFix, tried to charge me over $500 to replace the screen (gadget guard on reimburses up to $250). So did not do that and went through Apple because I have Applecare on all of the Apple devices I own. This was a smooth, although timely, repair that only cost me $30 out of pocket. Before I had a chance to get to the Verizon store and purchase and actual glass screen protector my phone dropped out of my pocket and cracked again! Decade plus never a crack now two within a week.
So now I must use the AppleCare claim again, waste more time and I still have to go buy a real screen protector because this gadget guard product is horrible.
The support has been just as bad with no one answering phones, two days to send an email back and only offering me $30 for all of this inconvenience.
Take away - stick with the glass screen protectors! They work so much better than gadget guard!