GEICO

My rates have more than doubled and I had to find a new car insurance carrier. Even then they made it very difficult with some of the very worst customer service I have even experienced in any business.
They get you to sign up with the initial low rate that seems great but things turn for the worse, they change your policy and do anything they can to raise your rates exponentially.
It cost me hundreds of dollars to find alternate car insurance, but at least I am getting good coverage at cost that is close to what I had before. What a nightmare so stay away and do not be fooled by their initial sales pitch.

I got rear-ended by a Geico policy holder at first Geico responded quickly assuming I was going to sue them. But after several weeks no calls or updates my totaled vehicle is still sitting at the tow yard racking up storage fees because they refused to pick up the car instead asked me if I wanted to park a totaled loss car in my yard. The excuses and lack of communication and stalling has been so unprofessional. The worst experience ever. Everything has been delayed horrible!

Very rude agents at 6840 south University Blvd. I have 2 accounts with GEICO, they just don’t care. Very intimidating, and condescending representatives at GEICO at this location. It was a very bad experience conversing with them. M

I had Geico for over 20 years, always paid on time, never had an accident. I found another insurance company that would give me a better rate and I asked Geico to match it, they would not so I switched in September 2022, since then they have continued to deduct from my credit card and will not stop. I called them, they acknowledged they are in error but said they would not refund the money. Beware if you use Geico, do not give them information to auto deduct the payments, they will steal from you. They are NOT a good company.

Now they are harassing my son, telling him he needs to renew the policy. He was not one the policy. Just skip over Geico, you will not have a good experience.

I was very please with their handling of my insurance needs. Someone just totaled my car ( I had only the minimum insurance for this car) and GEICO have followed up and help me with the paperwork. I don't like their automated system: it drives me nuts, but the people who work there are good and caring. Of course, I don't get a replacement or anything because I didn't have a full coverage, but I still had their support with paperwork etc. Another thing that GEIGO did is to ask me every month if I can make the payment, otherwise they'll cover for me. Fortunately, I needed that extension and will never need, but others may and this is a kind way to treat your customers.

GEICO has great customer service and good prices. GEICO give good service when you are involved in an accident.

I have the unfortunate circumstance of living on a curve that is difficult for drivers to navigate. I have had damage done to my property numerous times by drivers with different insurance companies. Of all the companies I have had to file a claim against, Geico has been the most understanding and have followed through with what GEICO said they would do. They have been consistent as well. Never once have they unreasonably questioned the cost to repair damages to my property. This is extremely important for you when choosing a company to represent and protect you if you are responsible for damaging or injuring another person or their property. If your insurance company doesn't treat the victim of your accident fairly, that victim, will most likely end up filling a lawsuit against you to recover damages. They don't need to deal with your insurance company when you are the one at fault because you are the one responsible for the damages, not your insurance company. You don't want your insurance company messing with your financial stability because they want to make money for their shareholders. You buy insurance to stay out of court. If the company is more concerned about their shareholders then they are with protecting you and you wind up in court, your insurance company is not fulfilling their contract with you. In my experience as a claimant with Geico, they are doing what they have contracted to do. As with any purchase of an insurance policy, understand what you are buying, what you are not buying, and don't be afraid to ask questions. Also remember that different market places have different people working in them and a national company may be better at serving customers and claimants based on the caliber of the employees working in those areas than others. Do your research carefully because your understanding of insurance is something that can make a difficult time easier to navigate or make your life miserable.

WARNING! Do not let them issue any check, do not sign anything giving authorization to any shop to sign a 2 party check. "Inside deals," A 2 party check is Lien holder and me, The lien hold under all circumstances should sign any insurance check, and mail to customer. Once Geico, reissues check to shop before work is done, you are stuck if the shop does nothing. GEICO "Geico's" position, no liability or recourse it's on you. So if they paid a shop & the shop closed, your stuck. I have never heard of paying for services in advance, before work is done. Lack of transparency, Integrity, huge potential for Fraud., insurance prices go up. If you take your car to auto repair do you pay for it before the work is done? No!

I have had the most horrifying experience with my insurance co. I have had for 10+ years. On a hail claim a check was issued 2 party Lien Holder & myself, it was later reissued to the shop owner at his request and mailed directly to him. He then subbed out the work to a 2nd shop outside of my city and the insurance co went to this 2nd location to do a supplement. Geico wrote a check to this location and myself, I never saw or had information that these actions were taken. The initial repair (and should have been the only one) 2500, for replacement part of 1300 + labor. No replacement part were installed, the damage still exist. I have written and requested an investigation into the claim, since all this was never communicated to me or authorized to use a different facility. Best of all the only damage was the replacement part, I have said there was in no way shape or form almost 5K of damage done to the vehicle. I have notified the bank that issued & cashed the checks, I have contacted Geico. This started in July 30, I have not received a response or concern with the handling, leaving all the decisions to the 1st shop. This is lease vehicle, so any damage will be on my plate. My understanding is the purpose of the 2 party check is to protect the lien holder. I am shocked has anyone
Ever had such a situation, For someone over 65, disable to receive no support/ communication whatsoever & lack of financial responsibility for the actions. I am hearing this is pretty normal to pay for repairs in advance and to issue additional payment in advance with no notice to the policyholder. Copies of the cancelled checks are issued to 2 different shop and the endorsement for my name is two different signatures (not me). I am alarmed it feels shady like an inside set up, to scam insurance & policyholders.

I have had Geico insurance for a couple years, never needing to file a claim. This means I never actually utilized my car insurance. My car died about a week ago. It was unexpected. I was at work when it happened, so I was a bit worried. I began going research for the lowest price to tow my car. After hours of reading, and comparison, I finally checked towing services with Geico. I was a bit surprised to know that the cost was completely reasonable. I was also to adjust the coverage for my vehicle then and there. Geico turned a a soon-to-be chaotic day into a calm-cause-cars-taken-care-of day

I am attached with geico from last 6 months before me and my wife we have insurance together but now we have separate cars and want seperate insurance but these people do not want that
And GEICO are charging double use
What a stupid policy they have looking for a good company please help me here for any good company

Geico is an amazing insurance company! I had another Insurance for my car and I was paying outrageous prices just for liability. I recently had to make a claim through Geico and GEICO handled everything so well. I highly recommend getting a free quote from them to see how much you can save.

I have been with GEICO for 28 years now I am departing and the reasons is that GEICO are not loyal to their customers. I have always paid on time and the full amount. Never have file a claim. Every six month the rate goes up $20.00 plus. All those commercials they have are an over kill. Geico claims their ads are from a separate account. I suggest they need to transfer from that account to the customer so they will stop engaging in the worst form of gamemenships to reach their own goals. Thanks for the road side service. If you want a company that is loyal to there customer GEICO is not the one. Thanks for allowing me to post this comment. Kathy

I have not had a problem with my agent but the corporation is GARBAGE. Geico gives the appearance of being a good company but once you get past the cute little mascot you see the reality. I was nearly killed in an auto wreck by a reckless driver. When I gave my recorded statement, to the corporate operator, GEICO wouldn't listen and they could barely speak in coherent sentences. The company acts like they are on your side and will "investigate" a claim. They don't. They blindly believe bias, police reports over hard, scientific evidence. They don't have time for that. They do nothing to protect you as a loyal customer. Right when you think everything is fine, they double or triple your policy for 3 years to recoup the costs. Avoid this company like the plague.