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10 customer reviews of gethuman.com

Menards online Customer service
The following text was put in an email to Menard's Customer Service, asI was not aware of a telephone number to call, so used the email process instead. I did not purchase item from Menards because to re-order 1 day later "Hello. I sent request to cancel the order above at approx. 7:00 p.m. EST. After discussing with plumber, I would like to rescind the cancellation and go ahead with the order. Can you please confirm the order will process with expected ETA to Kokomo Menards on 8-31-21"
However, the CS rep. Either didn't read the entire email or was confused by the word 'rescind'. In any event, the last part of "go ahead with the order... can you please confirm the order will process. " should have made it clear NOT to cancel the order. Rep did reply to this email and not the first email requesting cancellation of order. C. S. Is lacking.

Great concept AND implementation
Really well organized website that has help a ton already with dealing with various bureacracies. I really like the concept and the implementation

RIPOFF! Not even a legitimate site!
Paysite REFERRAL RIPOFF. You get referred to a list of other sites claiming GetHuman can get a number for you. BOGUS! (For a FEE, the sites you're referred to claim they can solve your dilemma.) DO BUSINESS AT YOUR OWN RISK, AND DON'T SAY YOU WEREN'T DULY WARNED!

Saved me a bunch of time and frustration trying to reach the California Franchise Tax Board (FTB)
I called the FTB directly and gave up waiting after half an hour and lots of annoying announcements, with no indication of how long I would have to wait. The FTB system for returning calls malfunctioned and I didn't get a chance to leave my number. I decided to seek help from GetHuman, just to navigate the FTB automated call handling system more effectively and "get a human". I discovered that GetHuman now offer a free calling service that would call the FTB for me and ring me back when it got a person on the line, so I could get on with my day. It took about five hours for the callback to come - probably not the fault of GetHuman - but indeed it happened, and I got my problem with the FTB resolved on that call. At the end of the call, I recommended GetHuman to the FTB agent, who had been pretty confused about getting a call from a robot saying it had to get someone on the line to talk. Fortunately the agent didn't follow the impulse to hang up!

Got my problem solved!
At first when I put the 3 reviews on the Uber eats app I felt like that wasn't going to work because I was expecting news about my problem with the delivery and stuff but as soon as I left my review on GetHuman I got an email quick and got the problem solved so I'm glad and thankful!

A Human Voice.
I had an excellent service from GetHuman. I spoke to Sam, she was/s efficient and dedicated, and she delivered what she promised. She promised that she would contact me in two days time to check on the update on my complaint and she did.

Good to know there is online help available
I was frustrated at not being able to complete the purchase in the shopping cart at ebay as it refused my order due to it stating no international sales were done, despite me having contacted the vendor and her agreeing to sell to me in Europe. Ebay has no telephone number to contact in Europe, only UK, no chat and does not permit contact outside the website, no telephone numbers or email is permitted so one can solve the problem between customer and seller. I finally wrote and asked the seller to change her settings on ebay to allow international postage for my purchasse and then the shopping cart worked. If it hadn´t worked then GetHuman would have gone in and contacted ebay about the issue, I hope.

HULU shows popping back to the home page(Netflix, Disney, Philo, etc.)
HULU shows popping back to the home page(Netflix, Disney, Philo, etc.) and we would to reselect HULU and go to the show we were watching, My wife called GetHuman, and told them about the problem. We did nothing else to solve the the problem here at home. The next day, HULU worked fine.

PRICE CHANGE WHILE ITEM IN CART
WITHIN 24 HOURS THE PRICE WAS ROLLED BACK AFTER SIGNING IN TO SITE & REVIEWING CART. THANK YOU MUCH FOR YOUR HELP!

Cabinet issue
Spoke to Wayfair and the associate was polite and resolved the issued within 5 minutes. Way to go Wayfair. Excellent service. Highly recommend Wayfair. Their products, prices are exception. Very happy with my purchases. GetHuman have a customer for life. Very well done.

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GetHuman Rating

Based on 10 reviews from GetHuman customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating

Description: Phone numbers for companies and tools for avoiding waiting on hold, other contact information like live chat, tips, secrets, and ways to solve customer service problems faster and easier than ever.

Address: 800 Boylston Street, 2210

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