Goggles4u

Ordered December 18th and order shows as "Complete" and "Shipped". Tracking shipment however shows no tracking available, there has been no response from Goggles4U about the shipment and thankfully I used PayPal as I have now had to issue a dispute to get a refund. I would avoid this company at all costs.

Update 01/14/2023: Glasses arrived finally. However, the transition on the bifocal line is set too high and to look at anything distance wise; I have to tilt my head forward almost to the point it looks like I'm looking over the brim of the glasses. Head straight (as it should be when wearing glasses), everything is blurred and basically renders the glasses unusable. Goggles4U response is for me to send them back at my own expense despite the fact they are the ones that messed up the prescription. It seems the only way to get these clowns to respond is by filing a claim with PayPal (I advise you use PayPal otherwise you will have no protection). Ironically, they did ask me to remove the negative rating. I would advise anyone to avoid Goggles4U at all costs, it's a sham company with poor quality control and even poorer customer service.

Just go to Customer Service for help if there is a problem. Excellent service. I have done this and have been satisfied.

I bought 3 pairs of glasses. All the glasses worked great. Their customer service chat on the website solves problems very fast.

Goggles4U has very bad and rude customer service. You get glasses very cheap but you may not able to wear those, you get those either broken or bend. I order 15 glasses in the last one and half years thinking that I might be making errors on size and look, but then realize that their website has issues.

I've ordered more than a dozen pair in the last year or so. I used different accounts, so it's hard to tell how many exactly. The first pair of "readers" the Rx was waaay off, but Goggles4u quickly made that right. My second pair of plastic readers had one arm "disintegrate" where it joins the frame after 5 weeks, but of the 7 or 8 pair of cheap readers, this was the only one to suffer from that. I've bought readers for as little as $6.95 plus shipping, so they're a steal. Better to get metal frames though for a few $$$ more. Be sure to search for the best codes out there, I've gotten 71% (or was it 73%?) off on some pairs. Production, processing and shipping have always been slower than I liked, so I've paid for the quickest form of shipping in the past. OK, here's the current problem. I ordered dark sunglasses with "the works" for around $33 on December 23. They are still in production! Their Chat Rep told me that they were in "Tint" yesterday, February 2,2022, but 41 days and still not complete is a major disappointment. If you need glasses in a "hurry", less than 2 weeks, go somewhere else. I have no idea when I will get my sunglasses, hopefully before the summer of 2022 has ended. Oh yeah, they can never really tell you when they will be shipped or arrive with any certainty. Staff, mostly through Chat but a couple of phone calls, have always been polite and professional. I really do hope that they get over their current issues quickly.

My order for my glasses was wrong. The PD was typed incorrectly also the numbers for the bifocals. These male employees are so very disrespectful. Never again. Please think twice before purchasing from Goggles4U as Goggles4u may not be what you expect or deserve.

I have now been waiting for a refund for near on 3 months. I have been chasing this constantly and escalated to a 'manager' to be sent the same generic email with unreasonable excuses. Avoid at all costs.

Ordered glasses, cheap ones so the expectations were not high. First pair broke within 3 weeks. I ordered a new pair, said it was delivered but no package. I know that may not be thier fault. But the customer service is probably the worst I have had with an online merchant. Stay Awy!

Goggles4u sent wrong order and now asking for a proof. I'd like to just say to others think before you order.

Very worst customer service. I received glasses late. The glasses were not good quality but that is okay If I am paying less, I will get bad quality. But what about glasses are making headache because those are not aligned properly and not good quality. I requested Googles4U for the return label to return and fix the glasses for me. But Goggles4u told me that I have to pay for shipping back and forth for this or I have to pay more than what I paid for replacement. Though I have no fault. I made big mistake buying glasses at Googles4U, without reading reviews here.

I have ordered my glasses on Christmas day, 36 days later, my account says completed but no communication to track the package. I called the 800 number and Goggles4u say it is on its way; a week later, they say it's within 5 business days. Price is secondary, tracking and communication are a must. My order #*******840