GoKeyless

Zach T in the returns department was very accommodating with my complicated returns request. He was patient, understanding, and got my issue fixed in a timely manner!

I would like to take time out to mention Casey Shaw diligence in following up on all my Trilogy orders and any issues.
The process of following up with capeable reps form Gokeyless is greatly appreciated, in this case Zach Tracey was pleasure to deal with

In this period of fast talk and action just need to mention that taking time out to thankthem is a must... again Thank you Gokeyless and all involved

We are buying a couple of new keypad locks for our church bathrooms. Because our resources are limited, we wanted to make sure we did our homework. We had a few questions and Donald was a great help to make sure we had the right answers! We're excited to get our new locks and have them installed!

We took over the operation of our 480i door controller on January 11,2022. Victoria Wooton from GoKeyless handled the transition of the door control from the management company to us. There were numerous handholding emails until we were setup to manage our condo door. Victoria was a great intermediary between the management company and us, as well as tech support. We highly recommend GoKeyless and Victoria Wooton!

As we navigated through COVID and 2 years into owning my new business, My control panel locked up and I could not control my entry locks other than by only using a Key Fob, I sent a message through the phone system at GoKeyless but found the best way to get help in these times was through the email system. I feel that I am "Old School" and prefer to talk with an individual live, however with COVID and with so many working remotely, this would not be easily possible. DeAunte, with Tech support reached out an helped as we figured that the Gateway was faulty. GoKeyless Returns Dept sent a return shipping label and sent two different replacements that were sent but not received by no mistake of their own. I finally spoke in person with Zach T. And we figured out the issue. Zach took personal care that the situation would be resolved. Afternoon receiving the new Gateway, Zach is also connecting me with Tech Support in order to make sure that my system is up and running properly, once and for all. Thank you again Zach and DeAunte for your help up to this point. Bill Chappie w/Studio 900 Salon & Spa. Cincinnati, OH.

Terry helped expedite my order! Great service!

I have placed many ordres from this site and GoKeyless are amazing. Terry helped me with my shipping and all i can say is he is amazing. This compnay hands down is the best i have ever worked with. Thank you Terry!

I had some technical questions regarding the CompX elock which were quickly answered by my CSA Nate Doman. He provided me with two quick quotations and we're on our way to evaluating these to secure some freezers and refrigerators. Website is helpful in explaining right hand/left hand to get the proper lock orientation.

I had an issue in communicating with the PDL3000. Eric walked me thru the process and provided a brief overview along with lots of helpful hints. We will definitely be promoting future products from GoKeyless to our customers. Thanks Eric!

I ordered locks that were back-ordered and called to find alternatives in stock. Zach was exceptionally helpful and followed up with excellent options. The entire process was quick and efficient and Zack was knowledgeable and super helpful. Highly recommend.