10 customer reviews of grabmyessay.com
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Grab My Essay Rating
Based on 10 reviews from Grab My Essay customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Address: 335 East 14th Street, 10009
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"I believe that the writer's time should be compensated. He will receive his payment not for the content but for the time he spent working on the order. Also, I would like to bring your attention to the fact that you are not paying for the service you didn't receive. Every time you came back to us with any questions, there always was our Support Team who answered all your questions and was following up on your order 24/7. Moreover, you used a service provided by our Writer's department since they negotiated with different writers in order to find a proper one for you. Also, you used a service provided by our Quality Assurance department who checked the writer's performance and made an investigation of the order."
I got this response repeatedly. So basically the best the could offer was 70% back. Since their customer support is apparently a huge portion of what you pay for which is non refundable. Which, on a $100 order is a pure loss of $30. For no paper. That's like being charged for netflix with no access to streaming and them saying they could only give 70% back because you used customer service. NO. That's not how it works. People want an essay, not your "quality assurance" when it goes wrong. And this 70% offer was after I fought tooth and nail with them. They first offered 10% account credit or a free upgrade. Then they offered more account credit, no payment refund, and so on. They will scam you. So just hope that you somehow wind up with a good writer. I suggest just finding some other company. These exchanges took hours I will never get back. I ended up going to my bank and filing a dispute for a service I did not receive. They will likely fight me on it, since this is a scam.
I will say, and this may the most important part, THEY INCENTIVIZE REVIEWS. They likely won't offer credit for bad ones, so basically they pay for the good reviews. They offer a discount on your next order if you send them a link to your review. So all these good reviews are slanted. AVOID!
I was very pleased that a native English speaker wrote my paper as it literally had no errors.
Very pleased!