Harbor Freight Tools

I was looking for a paint spray gun and found one reasonably priced on harbor freight. I had only heard of them through YouTube videos so decided to order about 10 items on Oct 31st. After a week and a half I received my brush cleaning kit but not the other items. I checked the tracking number provided for USPS but nothing could be found. I checked my account for an order update but kept getting an error message. After 2 weeks I called to see what happened and Harbor Freight Tools told me to wait 20 business days and call back. I called back after 23 business days and they still didn't have an update and told me that because it was shipped through USPS parcel there's no way to track it. THEN WHY PROVIDE ME A FAKE TRACKING NUMBER?!? Odd because the one item I did receive came all the way from the east coast to Hawaii and made it but the items from California haven't made it. They put in a note for if it hadn't arrived by December 17th, to call and initiate a refund. I called today on the 17th, and now I'm being told I can't get a refund until 45 days after the date I ordered on Oct 31st! Never ordering from them again and DO NOT recommend this company. I have to open an investigation now with my bank.

I had the best experience ever at the Brickyard store was in and out Violeta helped me get what I needed very experienced and knowledgeable. Thanks again for the great experience.

Tried to use this pump and it did not even work straight out of the package. Took it back to the Goldsboro NC store where I purchase it and learned that Harbor Freight Tools were not allowed to receive it back. Called the 8 hundred # to only reach an automatic voice message that states that you need to go to there website.( I hope that you own a computer). Then I learned that they do not pay for return postage and they have a re stocking fee.The item that I purchase was only $6.00 so I would lose money if I returned it.
Please note no where was I told that the item could not be returned or exchanged as to that was what I wanted to do in the first place.

Worst company ever to work for another person short 100 dollars I wipe ass w 100. Markus logistic supervisor was short 100 dollars and I get fired. $#*! harbor freight don't go to EASTRIDGE rd Bc you might get $#*!ed. Corporate mike get your lawyers racist prick you and Doug are done!

Bought a work bench on line, when I went to put it together there were parts missing and not enough of one part to complete, when I called all I got was Harbor Freight Tools don't have the parts, I could repackage and send it back and after they reviewed it would determine if I got my money back or a replacement

I recently purchased two items from Harbor Freight. The first was a $129 spindle sander. It broke after four months. Harbor Freight Tools wouldn't return it because it was over 90 days. I used it only one time!

The second time was a Mechanic's Roller Seat that was given as a birthday present. The seat was missing parts and Harbor Freight refused to send the parts or give me a refund (because I didn't have a receipt), even though the product was still in the original carton and obviously missing parts.

I will never ever buy anything from this company. They sell horrible products and don't stand behind anything they sell. Don't buy from this company!

Still waiting after 3 weeks for my shipping comformation after 3 weeks my order will probably never ship

When calling Costumer service an it hangs up over an over kinda sucks. Tells you to go the website daaaa i tried finding my answer there thats why i called costumer service just to keep getting hung up on. So still no answer. Thanks Harbour freight for nothing.

THOSE RASCALS STOLE $100 FROM ME ON A RETURN,! TOOK MY RECEIPT.! THE COMPANY GIVES MANAGERS FULL REIGN TO TAKE ADVANTAGE OF THE PEOPLE

Yeah Harbor Freight Tools have some decent deals but overall this company is a dud. Shipping takes forever. Not unusual for it to take a month or longer. Customer service is nonexistent