HealthPlans

I filled in the form, which included my phone number, to get some rates. I started to get phone calls from Texas, which is where my phone number is based - but not where I live. First it was just texas then numbers from the same area code 409.1:06pm-1:14pm I got 4 calls. I answered the last 2 and requested to be put on a do not call list. That is NOT customer service... that is spamming!

Hang up on me 4 times. HealthPlans ask me if I'm ready to buy I told them I need to see how much are they to see my options. They just hung up on me.

Called this company TWICE to investigate insurance for my wife because she'll lose her coverage when I retire next month. Both sales people were obnoxious, rude, and hung up on me when figured out I wasn't going to purchase a plan today.

If I could have given zero stars I would have. The agents that answer the 800# ARE FREAKING JERKS. I'm SHOPPING. I called for infomation. I'm not ready to give them $575 TODAY. The agent I talked to was arrogant and rude throughout the entire conversation. He tells me for a family of 5 it's only $375 per mos with NO deductible and 70/30 EVERYTHING. I told him I've worked in hospital billing for so long that literally THOUSANDS of patient bills have crossed my hands and that I've NEVER heard of such good ins- so what's the catch? That's all I said. I wasn't rude. I just asked a damn question. From there on he got arrogant and nasty. And when I told him I'd have to call back after discussing the details with my husband- he actually said "Well thanks for WASTING MY TIME!" and hung up on me?!?!?!? Seriously? So I call back to report the jerk to a supervisor and the guy I get wouldn't get one on the phone. I asked him "If you're a small telemarketing agency, if you can just pass on that one of the guys you work with treated me that way, that would be great." He gets SUPER OFFENDED (Really?) and says "NO MAM'M! We're NOT some SMALL telemarketing agency!" AND HUNG UP ON ME! Absolutely ridiculous, BABY-WHINERS HealthPlans have over there. I will NOT be doing business with this unprofessional business.

It was a casual interest in looking for online quotes. HealthPlans say they won't spam you, but right after I submitted my info, I received 10 phone calls immediately. Don't have anything to say about there services because I wouldn't give them the time of day after being bombarded with phone calls. Not the right approach for getting new customers. From other reviews I see, I guess I'm going to have to deal with them for weeks.

HealthPlans bombard you with calls, while you're trying to compare plans online. Like annoying pains in the arses. They need to open up their minds and let some damn common sense in. You don't get good customers by bugging the phuck out of them. It actually does the polar opposite...

I didn't actually buy a policy from these folks and I'm glad I didn't. I filled out a form online and received a phone call within a split second. The price I was quoted was quite high and the agent was rude. When I asked for the information to be mailed to me, he made a nasty remark and hung up the phone. I think I dodged a bullet here!

Called me non-stop for 3 weeks. As I blocked numbers HealthPlans would just start using number spoofers. Threatened multiple people to be put on a do not call list. Right before the calls stopped I started getting tons and tons of spam that I am still dealing with. I doubt it is a coincidence. Do not waste the headache.

Don't fill out the on-line application! You will get a million phone calls as your phone number is distributed to dozens of partner companies, each of whom will try to call you endlessly, even after you buy a policy.

Call the 800 number at the top of the page. If you don't get a rep you like, hang up and call back. There are scads of them all selling the same thing. The person I used was very knowledgeable and forthcoming. Be prepared to invest time. At least an hour... to ask questions and then go through the screening process. Insurance was reasonably priced and went into effect the next day. The insurance carrier was accepted by all my doctors and was not one of the insurance companies known by doctors as no-pay or slow-pay.

Once you reach a decision, ask to be put on the Do Not Contact list to help slow down the calls. Your agent will call you, but it will stop the endless followup from other call centers.

I filled out my application and gave them my card info. If I only knew how horrible their customer service is I would never buy anything from them.
Called customer service and nobody picked up phone and answered my calls. I sent them a message through their web site asking to call me ASAP but have not heard anything back. I DO NOT recommend using them