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HeatPressNation

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10 customer reviews of heatpressnation.com

Very helpful
I received my heat press with a dent in it when I called HeatPressNation offered me two options, a discount or I could return it for a refund Michael kita was very helpful

HEATPRESS NATION = Great Customer Service!
I had a bad reviewed of a heat press here. BUT, HeatPressNation after refusing to exchange it, offered a return(at my expense over $100.00 to ship). It is a CraftPro model. After some calibration I have it working great. I did buy a bigger press for my large projects but, this little press is so much easier to use and I get great results. I'll be keeping it for my smaller projects.

Completely Disappointed
Heat Press Nation came highly recommended but HeatPressNation have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.

They will keep your money!
I purchased a heat press from them. Had to retun because it was to big. HeatPressNation kept $105 of my money! Dont buy from this company they will ripp you iff!+

Shipping was fast and shopping and cart was very easy
Shipping was fast and shopping and cart was very easy.
Follow up on item was great.
Will do business again !!

These inks were so expensive
These inks were so expensive. I only paid $655 for the machine and cost me $350 for the ink.. Just wow, had no idea when I purchased the machine that was how much the ink would be.

Very fast Delivery
Very fast Delivery
Heat Press was very well packaged and staff was very helpful with all my questions

This was the largest order I've ever placed with HPN
This was the largest order I've ever placed with HPN. It got to me quickly and my order was correct. Thanks HPN

I placed first order for the heat press and some other...
I placed first order for the heat press and some other supplies and free shipping. Order went through, said order shipped, money was taken out of account, received supplies. I tracked the heat press and it said no information. I waited a couple of days and nothing different. So I called HeatPress and inquired about my heat press. HeatPressNation told me it was on back order and they sent me an email which I never received ( looked in spam ). I needed my press so I decided to get another one that they had in stock but I had to wait til they refunded me for the other press. They told me they would refund my money and it would take about 3 days. So I received the money. I was so disappointed how the whole process went. Really didn't want to order it from HN again but couldn't find one I wanted as much. Of course there wasn't free shipping. Long story short I ended up with a cheaper one and spent more money. Non of the associates could help with my situation. Leaves a bad taste!

Looking for single blades in 45 degree...
Looking for single blades in 45 degree...didn't want to buy a whole pack.
That's all...And I wish you had a closer place to ship from...but now that's really all.

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HeatPressNation Rating

Based on 10 reviews from HeatPressNation customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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