20 customer reviews of indowwindows.com
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Indow Rating
Based on 20 reviews from Indow customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Description: Indow window inserts press inside your window frames without a mounting bracket to give you double-pane comfort and energy efficiency at an affordable cost.
Address: 2267 N Interstate Ave
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The window arrived safely. Was very easy to install and it does exactly what I wanted. The noise reduction is amazing and I am so happy to have found your product. Thank you.
They weren't all that easy to unpack and install but they work great. Very noticeable difference in our 104 year old home after installing
I'm editing my initial review since I ended up placing a second order. My first order was delayed multiple times. Some of the delay was due to supply chain issues, but then they planned a warehouse move and forgot to factor that into shipping times. The inserts themselves are high quality and I still think they are the best out of the options I explored. The team members that I worked with were great. The noise reduction is good but I did hope for better. Part of my noise problem is low-end highway noise, so I wasn't too surprised when it wasn't as good as I had hoped. The seal that they create is huge for energy efficiency though and that is a big part of why I returned to cover the rest of my house. I timed my HVAC system before and after install and saw a significant reduction in the amount of time it took to cool one floor.
I ordered acoustic inserts for two rooms facing a busy street. The noise was reduced significantly. The measuring process was easy and accurate.
The only issue was the shipping crate dropped at the curb. Unless you have two very strong people or a forklift, it can be very difficult to move. Make sure to plan for the delivery.
Works as advertised. Was seeking relief from the noise coming from the main road in front of my house. Indow was the most cost-effective solution
Drew Murdock sold me some window inserts. Promised that they would significantly reduce the sound of the street entering my home. Bought them. They were installed. And, I haven't noticed any sizeable difference to justify the hefty price tag. I want my money back. I've voiced my dissatisfaction with the company and no has provided any remedy to this complaint. Buyers beware. Purchase from elsewhere!
The real test of this window will be when the cold weather returns. I have every hope that it will help to lower my energy costs. If I am really pleased I will order 4 more.
The quality of the construction and materials appears to be good, but the inserts haven't fully met my expectations. While they have helped to reduce the noise level from the road, they haven't helped as much as I thought they would. Based on my experience with them, I certainly wouldn't rush to buy more of them for other windows in my home.
I bought the Indow window insert in hopes of reducing the volume of the neighbor's dog barking in my office when I was working. The sales person who I spoke with originally told me that he couldn't guarantee that the Indow window insert would help, but he said that he thought it might. I decided to go for it.
Unfortunately, it does virtually nothing to reduce the volume of the dog barking or any other sound for that matter. In one sense, I can't hold this against the company because the sound is likely getting into my home through paths other than the window.
However, I provide this review to warn anyone buying a window insert in order to reduce the volume that there is a strong possibility that it won't help. It's a lot of money to have spent on something that had virtually zero positive effect.
Additionally, it seems to me that the price of these window inserts is high given their quality.
in general, I think I will be very happy with the Indows, and your service all around was really great! I would suggest that you find a different shipper than Tforce; I’d had problems with them before, both in adding cost after the shipment, not calling as promised before delivery, and in general feeling very uncomfortable with them. My installer noticed a small nick but it must have been limited to the plastic covering because I don't see it. But that’s my only beef about the services we received; your response was quick, efficient, and tailored to us.
My beefs are that my Indows did NOT need the safety seals! In fact with the mullions the other end couldn’t even be installed. So we cut off the chains. But 3 of the 5 Indows are on windows that do not open! And, on the other 2, I won’t be able to use them since they open out and up, and my windows open sliding up from the bottom. So extra work for the installation and they won’t be used. Also my installers mis-read the instructions and washed my Indows with the solution, but they are carpenters not window washers! I would have liked separate, printed directions for the homeowners that explain the Indow washing needs and process.
They do seem to make a difference as far as drafts, though I’ll need to wait til next winter to see how much! Also, and this surprised me because I just got regular, not noise-reducing ones, is that they do reduce the noise! Thanks so much!
Very please by responsive during order process for my skylight acoustical glass sound abatement insert. Was delivered well prior to timeline first estimates - installation was simple and I am not a handyman. The results are beyond what was expected. Nearby 5-lane road noise very much reduced. An ah-hah moment . Problem is I have two large windows that need sound attenuation now because they have become noticeable as another noise source. They would be just too expensive to acquire - at least I the near term. Recommend them as people as well as the product extremely high. Glad to have found a company in this industry niche I can trust.
I'm a skeptical person who likes to keep my expectations in check. I wasn't sure if Indow windows would help cancel noise from a busy street right outside my window BUT THEY FREAKING WORK! I'm amazed. The whole process from inquiring, to measuring, to installing was so streamlined. Super impressed with this company, the service & product they provide. Bravo.
It didn't work well in my condo. I can still hear the train from 3 miles away & turkeys in the backyard. I watched every single YouTube video & instruction I received & contacted Indow corporate (whom were helpful) however it still didn't help. It reduced the noise a tiny bit but not worth $700. It may be my outer wall.
We had 3 to install. The first took about an hour, but the next 2 about 15 minutes each. The written instructions were hard to follow, but the video was great. They look great and definitely curtail noise as we live about one block off of one of Tucson’s busiest intersections. Thanks for the precision workmanship.
The inserts we ordered have been fantastic and we have ordered three more. They have significantly cut down on the street/exterior noise. The tenant living in the apartment is extremely happy
The customer service was excellent. Can’t say enough great things on that front. I ordered two windows as a trial before ordering inserts for all of the upstairs windows. One window was a perfect fit, the second was not snug in one corner. Both were measured the same way. Snug fit or not, the inserts did not reduce the noise (train horns) by a noticeable level. To be fair it is an older house so the noise may very well be from poor insulation and there is nothing any amount of window inserts can do. I also already have double pain newish windows. All in all I think it could be great for some use cases but if you are looking to damp down noise, and you have double pain windows, I would try one or two inserts first.
Very pleased with the product's design. Easily fit inside an old recessed skylight built into the sloped ceiling upstairs of my 1987 home. Frame edge was flexible and tight fitting.
Package arrived on time and the quality of the product seems to be accurate. Very clean and easily installable. I personally have not experienced any difference In outdoor noise though. Birds chirping, dogs barking, vehicles traveling on a road over 1000’ feet away. I’m sure the insert has some quality in saving energy but that was not why I bought it.
I'm delighted with my new Indow windows! The fit is great and accurate. The look is amazing, completely blends in with my current window frames/color! Made an immediate upgrade to the comfort in my office, warmer when cold, cooler when hot. I love them!
We are very pleased with our Indow window inserts. There was an immediate difference when we put them up. We'll have to wait till next winter to see about the heat saving. We'll be buying more for the rest of the old windows.