20 customer reviews of embroideries.com.au
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JM Embroideries & Collectibles Rating
Based on 20 reviews from JM Embroideries & Collectibles customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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there was an error made in my order and when I contacted them regarding that, it was handled very professionally. I have received the correct item, and thanks to your generosity I will make good use of both, as I sew for a charity.
Excellent service!! My purchases were sent & received quickly. The packaging was safe and sturdy. Their prices are always very competitive rather than only when there is a sale. I will definitely purchase from them again. Thank you very much!!!
Absolutely awesome small family business. They had what I wanted. I ordered on the Friday night and it was delivered on the Tuesday. I live in Tasmania and to get anything that fast is amazing. Thank you for your prompt service and I will definitely be ordering from them again.
Needed to match a zipper to custom made dress for a client that I am making and the retail fabric stores don’t have the the variety in the colour I needed. JM Embroderies have saved the day with the colour I needed and the variety of lengths and styles of zippers available. Also speedy turn around on my order. Thanks guys
I'm in Brisbane, ordered goods on Sunday afternoon, they were in the local PO by Tuesday. Excellent service and a wide range of product. Very Very happy,. The goods were ordered for an elderly family member. She is absolutely delighted with the products.
Fantastic service. Prompt reply to email enquiry. They ordered stock for us when the item was out of stock on line and delivered promptly. Would definitely deal with this company again. Thank you again for your wonderful service.!
I had no luck searching for a particular coloured jeans thread I needed for my husband's work trousers. I remembered J M Embroideries and their amazing selection of threads etc.
I found the perfect Gutermann thread I needed and bought 5 of them.
My purchase was well packed and fast post ensured I received it as soon as prcaticable
My new Oliso smart iron is excellent. Owing to the smart iron's unique design there is now no more turning the power switch on and off constantly when the iron is not needed for a while. Just a touch of the handle and the iron restarts. The steam burst, spray mist and 360 degree pivot cord are also incredibly useful.
I am very satisfied with the service I received.
Some of my items were not available, but I was offered an option.
The goods came beautifully packed and the delivery time was quick. Making my transaction smooth and easy.
I recommend your company to those seeking quality goods and great service. Thank you.
I purchased an Oliso quilting iron, it works very well.
With all our shipping delays, I had a quick response from the seller.
I appreciated this very much and my item soon after.
I have bought sewing items from EM Emboideries before and found them to be very helpful.
I would recommend them to any future buyer for their great customer service.
Jane
I honestly cannot fault JM Embroideries. I've placed three or four orders with them now and every single time l've gotten fast/professional service.
I've ordered from other embroidery sites in the past that wait until after l've purchased to tell me the items l've ordered are not in stock. Not JM - l'm yet to experience an item not being in stock! they always have what l need and it's at my front door within days. Keep up the good work guys.
Great selection. I spent hours searching online to find a certain type of zipper in different sizes. After clicking on a link that took me to catch.com I was able to find this company. I will be ordering again once my business is up and running very soon.
As a repeat customer I have been very happy with my orders. I am delighted to be able to source my favourite thread for English Paper Piecing - Gutermann Extra Fine polyester. Each order has been packed in empty boxes from their stock lines and lodged with Australia Post within a day or two. Any enquiries have been answered in a timely many.
I have purchased embroidery threads from JM a few times now. I find their communication to be professional but personable, so helpful with products, dispatch is so quick and the range they stock is incredible. My first stop for embroidery thread and accessories.
This is the third time I have bought a product from JM Embroideries and once again I am delighted with the product. It is as the webpage said and a great quality counted cross stitch. The colours are spot on to what I expected. The price was excellent and the product arrived quickly. I will always use this company for my purchases.
5/5 stars
During the last month I placed two orders with this business for knitting machines. Each machine was reduced to the lowest price I had seen up to the time I placed my orders. Each order was despatched within 24 hours. The machines were extremely well packed and one arrived one week later and the other the next day - Australia Post express parcel service is still utterly unpredictable!
I found the website irresistible, extremely well designed and laid out, packed with interesting and varied items. Checkout was simple and streamlined.
I highly recommend this business - I will certainly be a return customer.
Definitely my go- to online shop for stitching supplies . A massive inventory of high quality embroidery and cross stitch fabric , thread and equipment. Service and communication is excellent. Absolutely recommend this excellent Australian supplier.
I love this store! I had covid, so locked away, and needed thread urgently to finish a quilt for my best friend's 50th. I ordered Sunday night, and it arrived from Morwell on the Tuesday. I have since ordered again and won't be getting my thread from Lincrat or Spotlight anymore. Great family business.
I was looking for something specific & when I phoned JM Embroideries, as I live in Western Australia, I only had the voice on the phone to guide me. Thanks to Mick he was patient & after talking to him for a while I decided to go with his choice, as I couldn't actually see any of the fabric. Well the fabric arrived today & when I opened it, I couldn't have been more pleased! It was even better than I had hoped.
If you are looking for anything in particular I would certainly recommend this company 100% as I was thrilled with my purchase. Many thanks for your time and advice, Cheers, Joan Kiely
I was shocked and surprised by the size of the balls half the size of the balls I usually buy, and the ply was 2 ply not the usual 4 ply I use. My fault for not reading the description properly, just falling for the pretty colours. I learnt a good lesson.