J&P Cycles

This was my first order J&P; whereas, i spent roughly $1300 on 3 parts. 2 parts came in fine, but the other part (air intake Kit) was incorrect size for my bike. I sent this back and annotated everything on label, etc. When J&P Cycles received the part back into stock, I spoke with them about replacment and was guaranteed this part was in fact for my bike. But, the online rep accidentally cancelled the order. Now, I either wait 5-7 for refund or work with them on instore credit to speed things up, which I did. Even after speaking with tech, they sent me the incorrect part again. Likely the last business I'm doing with this company once this is resolved.

Send me a pair of biltwell 8"risers that covered in scratches and rust complained about it J&P Cycles sent me a new pair that was even worse would never buy from this company again

Becareful with J&P cycle adds. I put in My search header, Dunlop k555 whitewall. It shown add J&p had for that tire. It is on sale at 145.99 from 281. Put my size in correctly, it went to cart 145, but at checkout it is 308. I called customers support, told it was my fault, I put wrong size in, I did it freaking three times, it rang up at checkout 308. Thier add is a scam...

Ordered clutch plates and diaphragm spring ( Twin Power) and received my parts in 3 days. J&P Cycles are installed and working well after 200 miles. Made one call to Tech Support and got great service; as good as my local Harley dealer.

Discounts are a joke... don't apply to what you need... price for Fp3 went up 59.00. What a disappointing...#<*/÷

I placed an order with J&P cycles due to all other websites showing out of stock back at the beginning of december because J&P Advertised that it was in stock fast forward almost 2 months later and my order still has not shipped due to "stocking issues with the vendor". I am furious because i spoke with customer service multiple times about this throughout the last month and get told different things such as a new guaranteed shipping date of jan 7th and its back in stock and the issues have been resolved and then a few weeks later still no shipping to be told my item is sitting out on a pallet somewhere. Dont listen to their website if it says its in stock it probably isnt and according to many other reviews this has been an issue with them before and i wish i read the reviews first. Find another distributor and dont waste your time! If i could give a 0 i would

Ordered a helmet which never arrived. 7 phone calls back and forth with these people. Each time told a different story. Another one sent. Lie. Will check into it. Another lie. Finally after 2 weeks I requested a refund. Took an additional week and finally showed up in my account. Lesson learned. Never again. Stay away from this company

After opening an account and giving permission to sell my info to get the 10% discount promised, I soon found out that few of their items were eligible for said discount. When I request the company discontinue sale of my info and discontinue contacting me, as specified in their privacy policy, J&P Cycles continued to misuse my info and dun me with ads and email. In addition, almost all of their items are over priced and can be found at other locations much cheaper. I have requested closure of my account, blocked their mail, and will never consider doing business with them. Few people are happy with this company! BE WARNED!

Ordered a couple of relays for my shovelhead... The picture on the online J&P web site showed a 4 prong, 30 amp Rivco relay clearly marked "USA" on the side of the part... What i received was a couple of 5 pin relays in little ziplock bags with a sticker label on the bags marked "made in USA" but the relays were marked "made in china"... Did the chat thing online and was told that the picture does not match to actual part because the vendor sends J&P the picture with the parts... Had to return the parts... Waiting for my 42 bucks back... Been a customer for 15 years... Ever since Junior took over and sold out the company, J&P has sucked badly for many reasons... Poor customer service by what seems to be people who don't even know what a motorcycle is let alone a shovelhead... No more J&P for me... I would rather pay more and deal with a real biker... Too bad, J&P used to be mostly OK... Bought a lot of stuff from them... Now J&P Cycles don't care about the customer satisfaction part of business... Sad, but true

I ordered a tire from J&P Cycle on 8-9-21, it was in stock. On 8-10-21 I ordered 2 front rotors from Dennise Kirk, I recieved my rotors on Fri. The 8-13. My tire from J&P CYcle is still in processing 4 days later. This is my second check on my tire and I am assured by employees dont worry its on its way, I tried to cancell the order but J&P Cycles said its in the "PROCESS" so we cant cancell it. Im familiar with J&P cycles from the 90's, they used to be good, but not anymore I ordered a motor mount and they sent me a carburator. This is my last order from J&P cycle for lack of a better word, they SUCK.