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Keep Supply

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Reviews Keep Supply

20 customer reviews of keepsupply.com

Conner is great! We need lots of parts that had long lead times from another company we were to be ordering from and I contacted Conner and he got everything to us before our deadline and kept us running. Much appreciated and we will be returning customers.

Unfortunately the item we normally buy has no stock. First time we bought stock was available, now its taking several months to be ready, and work only prepaid. When you make us wait we may expect 30% to confirm order and the remaining when ready...

The Keep Supply Team is amazing and always there to help with our refrigeration parts inventory.
Caroline Lepczyk and her support staff provide excellent service! Thank you

Working with Connor has been an absolute pleasure. He follows up on material quotes and orders whether everything is going right or obstacles in the supply chain present issues. Solid work!! Thanks.

Caroline, Brady and Adan at Keep Supply have provided exceptional service. They're great with communication and very responsive. Their prices are very fair and they're great to work with. A great selection of products and very helpful with special requests. I've only had good experiences with them and would recommend them to others.

Easy ordering online or through field rep.
Very knowledgeable field reps that get it and always follow through with all orders.
Wide selection of products and vendors.
Truly a one stop shop.

Zach is awesome! Always a pleasure to deal with always super fast on finding parts, getting quotes and getting the right stuff out the door on time the first time!

The person who takes care of my account is Connor, he takes care and always helps me guides me on the spare parts that I request, in industrial refrigeration and in these times in which the spare parts are so difficult, having KEEP is fundamental in these times

My goto contact at Keep Supply is James Romero. I am very satisfied with the help and response I receive whenever I am working with James Romero. He is very knowledgeable and resourceful. Even if I don't have a part number and only a picture James is able to research and provide me quotes along with lead times for the part required. I am extremely happy with James Romero and the Keep Supply support staff,

Zach has been very responsive and a pleasure to work with, however, at no fault of his, we receive news of delays and shortages well after the order is placed. Keep Supply and Danfoss Refrigeration need to iron that out. We just had a customer cancel an order, and now they want to source everything from Europe.

I am very pleased with sales rep. I have, James works very hard to find me parts that I am in need of. During these last several months I have been told by other vendors they can't get parts for months out and KEEP delivers them with maybe a very short delay. James is very informative and sends pictures so there is no mistaking parts if any is in question. I am so glad I got introduced to Keep, thanks, Ralph ''sporty" Allen Jr.

You guys Rock very happy whit your customer service and parts team, reliable , quick and communicative team i highly recommend you guys whit my colleagues and friends. KEEP IT UP

In these challenging times where product availability is getting more scarce and lead-times are growing, James has been able to provide many of the items I need quickly. Shipping is often done same-day, and I couldn't ask for a friendlier and more responsive supplier! I am sincerely thankful to James for his help in keeping my projects moving and on-track!

Quotes are received within 24 hours, often times same day. Pricing is competitive and service is friendly and efficient. Order confirmations and shipping information is provided promptly, highly recommend.

They are our goto for parts. It’s like having an internal parts dept. They know their craft, trained experience for our field demands. Combined with their networking of the industry, they will use all their resources to find your part, the right part, as quick as possible. Their ability to do that effectively in this market of shortages, speaks volumes.

Best parts supplier I’ve ever had the pleasure of doing business with. Follow ups! Tracking! Inventory is incredible! Shipping is always on time! Takes all the hassle out of parts orders. Never had a part come in wrong! Definitely my number 1 go to. Special thanks to Zach Thompson. Congrats Keep Supply!

Communication is very bad, you call and they don't answer you, you write mail and they don't answer either, the only decent way to get an answer is through the chat on the page

Very helpful. Found the refrigeration valves I needed to get me running with my new install
Will use u guys again.
Thanks bob wear. California freezing equipment

You guys are awesome. Keep up the good work. Zach Wuest is the best salesman in the entire world. He deserves the biggest raise you can give him. Please do so, this will make him an even better salesman. Ryan Kohout is also a baller of a salesman. Really everyone i've ever worked with at Keep is amazing. I love you guys.

Great bunch of people
I am from London ontario I work for black and Mcdonald doing hockey rink refrigeration
With the supply chain issues up here the guys have been great in helping out tea.m with parts keep up the great work u do for us thanks ken martin

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Keep Supply Rating

Based on 20 reviews from Keep Supply customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Address: 3045, East Chestnut Expressway

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