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Laserco

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50 customer reviews of laserco.com.au

First, I object to AfterPay being the default payment...
First, I object to AfterPay being the default payment option. Why does the form have a default?

Second, the form would not accept a Coupon code that your site offered on the product description page.

Easy and neat.Do not make me write 50 words please
Easy and neat.Do not make me write 50 words please. That is annoying :)

Was very easy to order and prompt with delivery
Was very easy to order and prompt with delivery. Really helpful on the phone too. Would definitely buy again from Laserco.

I ordered the wrong handle but I rang and Laserco were very helpful on the phone and just changed it over for the right handle.

The case I received with the tablet does not fit
The case I received with the tablet does not fit - the holes for charging etc are in the wrong places. However, Laserco offered me a refund very quickly. Thank you.

Check out process confusing, name and address in side...
Check out process confusing, name and address in side bar not obvious and no indication of why it would not proceed given, should be all in a line from top to bottom or screen to screen

Good, although I would like more specification on the...
Good, although I would like more specification on the product e.g. number of LEDs/metre in the stripe lights.

Too damn hard to get anywhere at the checkout!
Too damn hard to get anywhere at the checkout! Took me over 6 tries to get it to work - and that also entailed closing the browser, deleting cache and cookies and coming back to try again: still had problems! Finally got it to work, but it was a darn pain!

Overall pretty good but trying to apply coupon and...
Overall pretty good but trying to apply coupon and postage was tricky. Unsure if I got anything off or if I paid for express delivery.
VERY prompt customer service response which was appreciated.
The actual delivery was brilliant- instructions followed to the letter:
Love my items

Prompt polite and acted on my concern

Every product description is great and every item delivered...
Every product description is great and every item delivered is packed well and sent quickly and does exactly what advertised

Kept getting bumped out of checkout
Kept getting bumped out of checkout. Take 3 attempts before processed.

Took me a few tries to get through checkout without...
Took me a few tries to get through checkout without being immediately apparent what was preventing order confirmation

The tablet is slower than I expected
The tablet is slower than I expected. I knew it would be underpowered but not sooo underpowered.

Smooth and straight forward
Smooth and straight forward. Advice given to me by Laser Corp prior to purchase was timely and accurate, enabling me to proceed with the purchase. The purchase was seamless and the items arrived prior to the estimated delivery date. A great outcome.

It's good product I bought for my 2 years old son to...
It's good product I bought for my 2 years old son to watch you tube. Hope it will be fit for purpose.

Easy, fluent and positive process
Easy, fluent and positive process. Lights work like a treat and were easy to connect - love it!

Coupon code not worked as it worked for my friend
Coupon code not worked as it worked for my friend. Not sure why

2nd purchase
2nd purchase.
1st was a excellent transaction hence a return customer

Appalled!
Laser Co are a joke!
Ordered 3 tablets, a 3 pack of cases and a 3 pack of screen protectors and only received 1 tablet, the cases and the screen protectors.
Rang up on Monday and Laserco sent me the other 2 tablets via express post which arrived today (Wednesday).
Just went to set them up, only to discover that 1 has a smashed screen! Now 1 of my kids won't get their tablet by Christmas!

I found exactly what I was looking for ( which I couldn't...
I found exactly what I was looking for ( which I couldn't find anywhere else)
Made my purchase as a guest ( in seconds)
Zip paid it.
Then I got confirmation in seconds.
The whole process took about three minutes, and it was all so easy.
Thank you Laser, keep up the good work.

GOOD SERVICE fast delivery
GOOD SERVICE fast delivery. Thank you for your quick turnaround of my order.

Good, easy to order and quick delivery. Came packaged...
Good, easy to order and quick delivery. Came packaged properly too.

Smooth online shopping experience with easy navigation...
Smooth online shopping experience with easy navigation and checkout process.

I needed a replacement remote for my laser DVD player...
I needed a replacement remote for my laser DVD player and it was a painless, easy transaction. Ordered online, delivered within a week. Perfect.

Overall pretty good but trying to apply coupon and...
Overall pretty good but trying to apply coupon and postage was tricky. Unsure if I got anything off or if I paid for express delivery.

Quick delivery, very easy, very happy!
Quick delivery, very easy, very happy!
Will definitely buy from Laser again :) is

Great Customer experience
Great Customer experience - Fast delivery and the smart lighting range are easy to set up and work well with google assistant.

The web site was easy to use the Description on products...
The web site was easy to use the Description on products were very helpful.

Prompt professional service
Prompt professional service. Quick replies to my emails re same.

Fabulous fast postage
Fabulous fast postage
Always has the stock I need and customer service is always very good
I highly recommend and will always use for my fast delivery go to

Good and very prompt delivery
Good and very prompt delivery. Arrived earlier than I thought it would. Will be using company again soon

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Laserco Rating

Based on 50 reviews from Laserco customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating

Description: Forget spending weeks sourcing products, liaising with factories, and poring over technical specifications. From product design and build to branding, packaging and marketing, we deliver complete solutions from start to finish. We’ll even ship products directly to your channel partners!

The LASER difference

Our customer support team is on hand to streamline the process and offer expert advice around the clock. Always at the forefront of digital innovation, we respond quickly to changing consumer demands and retail trends. With global partnerships and manufacturing facilities in Hong Kong and China, we’re your eyes and ears on tomorrow’s technology.

Our values

We embrace change.
With our finger on the technology pulse, we’re always several steps ahead of emerging technology trends and consumer trends. We’re always searching for new ways to innovate.

We are decisive and agile.
We provide timely responses to your needs and deliver the latest technologies to market sooner. We never lose sight of tomorrow.

We are curious, flexible, and innovative.
We take pride in our flexible, tailored approach. You can count on outstanding customer service – whether we’re working with you locally, in New Zealand, Hong Kong or China.

We listen, understand, and deliver.
Driven by our customers’ needs, we go beyond to exceed expectations.

We boldly find new ways to succeed.
To us there are no problems. Only solutions.

Address: 1/6-8 Byfield Street, Australia, 2113

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