11 customer reviews of leonardusa.com
Leonard Buildings & Truck Accessories Rating
Description: Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.
Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.
Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030
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My experience buying from Leonard Buildings in Monroe N.C. could not have been any better. From making sure that I received the best deal possible, to helping me decide the best placement for my new building in my yard. Professional and courteous staff. High quality buildings and sheds.
5X10X24" high side with mesh. Good for Harry Homeowner. Use it commercially and the very soft mild steel angle-iron frame will give out. I had to weld in inserts to reinforce the ramp because my 1300 pound tractor was going to go thru the expanded metal. I called Leonard to respectfully suggest an enhancement that would have not have added much to the price and enhanced safety and they blew me off. For light duty, and, if price is your primary consideration, get a Leonard. All trailers use Lippert or Dexter axles and they performed well. The tires held up great. One hopes Leonard has enough integrity to publish this.
Shelly was great. Ordered the trailer. Had everything ready to go when it was time to pick it up. Excellent service at the Garner store. A++
Solid well made Trailer, Love it...
Never buy anything from the Fredericksburg, VA store. They took advantage of my knowledge of trailers, sold me the most expensive car trailer they could find, would not deliver, and furnished me with cheap straps that did not work, I almost lost my car because the straps would not stay on the tires. On a 1900 mile trip, I had to stop every 5 to 50 miles and completely start from scratch until the releases on the straps no longer would release for me to redo them. The trailer even though new rusty in spots. The tie down spots were completely different than my tires, so I had to set the tires on the back ones not giving me proper tie down spots. Worst $4,296.00 dollars I ever wasted my retirement money on. I feel cheated and in danger all the time. I am only 4 days into a 7 day journey which only should have taken me 5 days at the most. I can’t wait to get to me destination if I make it at all with my car intact, I will sell it at a loss just to get rid of the worthless thing. Poor, poor treatment of a female retiree. Took advantage of me, I hope they had a good laugh!
My Leonard truck accessory install was first rate! I have used other services before and Leonard is by far the best. Punctual, exceeded expectations, top quality staff. Mike and the crew were absolutely; great everybody I interacted with Leonard was first rate!
Had my Toyota Tacoma bed sprayed with the LineX. Just wanted to say that Dustin was a pleasure to work with.This business is very professional, and you can’t beat there pricing anywhere around East Tennessee. The gentleman that done the work ( I forgot his name) done an excellent job, and would highly recommend his work. Again, Thank You……
My wife and I spent a great deal of time researching and doing comparative analysis of the various yard sheds available in the Winston-Salem NC., and outlying areas for the best quality shed available. We also considered warranties, cost and customer service. Having purchased and owned several sheds during our forty years of marriage my wife and I both know what we are looking for and what to expect when we say "Quality sheds". Long story short, We found everything we were looking for at Leonard Buildings and Truck Accessories, Peters Creek Pwy, W-S, NC. I dealt with Carson and Michael in the office, both of which were most professional and helpful. Not only did Carson answer all of our questions he explained every detail of construction, availability, costs and warranty, which when compared to competitors far exceeded expectations. When I expressed concerns about fencing and trees on my property which might preclude the possibility of placement of fully constructed shed I was informed that the Manager would be happy to visit my property that day and make a compatibility assessment on our behalf. Based on this assessment and advice provided by Michael we purchased the perfect shed for our property and needs. Leonard also offers free delivery and set up which was done as soon as weather permitted. The delivery driver, Michael (Not the same one) was most professional, courteous and knowledgeable about placing this rather large shed. Before doing anything Michael walked our property with me and asked all the right questions to avoid any problems or damage. Once placed this Michael again went over the details of the shed, the warranty and what to do if I noticed any issues. I want to add that due to Michael's efforts there was no damage or issues to my yard, the fence or any of the trees. He was simply amazing in his installation and very pleasant throughout his efforts. Bottom line, I highly recommend Leonard Buildings and Truck Accessories and Leonard sheds without reservation and look forward to many years use of our shed.
Asked them to replace the hardware that they installed incorrectly. Cost me 900$ and it’s still wrong. Glad to never return to this min wage paid group of high schoolers who have no drive, ambition, nor knowledge to service anyone in this community.
We were scheduled for our building that was purchased through your Selma, NC location to be moved today. We were told it would be after lunch , then we had to call back at 2:00 to get an update , only to be told it would be towards the end of the day . It is now 6 pm and no one has shown or called to tell us anything. We have a deadline for this building to be moved . The manger Jeff was made aware of this. Very poor customer service !
Bought a 12 foot aluminum trailer from these folks ended up needing some parts after three years of use. The local dealer was absolutely no help would not return my call. I sent an inquiry into Leonard trailers to the main manufacturing facility they're just like their dealers no return email or phone call. Not a bad trailer but if you ever need parts you're going to be up the creek without a paddle. Rotten customer service decent trailer good day, David Montanaro