50 customer reviews of lilicloth.com
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Lilicloth Rating
Based on 50 reviews from Lilicloth customers, company has accumulated an average rating of 2 stars, indicating that majority of customers are not satisfied with its service.
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Lilicloth
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So not really impressed. I hope the second item (when I get it) will be as nice as advertised.
PS: THE 2ND ITEM was listed as a sweatshirt, but it was a long sleeve tee shirt.
The shipping is VERY slow and I received NO tracking information. When I asked about my orders delivery staus, Lilicloth only said the items were in transit as expected and should be more patient. Still waiting for second item.
Update after receiving both T-shirts: prompt delivery and basically as-expected, but both shirts look like Lilicloth are printed just SLIGHTLY crooked. A few degrees, not enough to make it worth returning them, just enough to bug me every time my eye catches it.
There is no phone number to contact anyone and my emails are never returned. It has been impossible to return anything.
However with that being said, I never received any notice that it was finally in the mail. No tracking number or anything. I was beginning to think that I didn't order it after all.
The shirt "saying" fits my friend to a T - now I just hope she likes it. The picture shows a beautiful blue color, the actual shirt, not so much. But I know the routine of "your color may show different due to the different devices".
This is unacceptable especially with $16.99 delivery charge. Well you just lost a customer as I will not be ordering anything else in the future.
Email returned with tracking numbers.
The delivery time was much faster than I expected. I noticed on my order that the computer actually listed 5 t-shirts all the same. I quickly emailed customer service to point this out and tell them exactly what I wanted (and thought I had originally ordered). Lilicloth made the correction and the order came as I wanted. The quality is really nice. I will know more after a few washings but so far everything is great. I would highly recommend Lilicloth and I will use them again in the future.
Right after I placed my order I noticed that the order listed quantity 5 of the same t shirt and that is not what I ordered. I contacted customer service immediately and explained what I wanted. In a short amount of time they responded with the correction. When the order arrived it was correct.
I foolishly bought three pairs, expecting lower quality but real leather.
The shoes fell apart under light wear immediately and I could see that the paint over plastic foam was peeling, and the soles came off at the toe and heel. It was clear that there was no leather in this shoe at all. It looked like leather but was not leather anywhere.
The company refused a return or refund and I understand that any refunds Lilicloth do require shipping product to China.
Bad product quality.
False advertising.
Poor or non-existent customer service.
I recommend not doing business with Lillicloth.
Bad actors in the real world.
A follow up: 3-1/2 weeks after placing the order, I had not received an email confirmation or record of my order, nor a tracking number. Having no luck finding a contact number or email for Lilicloth, I ordered the same tee a second time thinking I had failed to complete the first order. By Christmas Eve day, (24 days after the first order), nothing had arrived. The following Monday, after searching awhile for contact info, I was finally able to speak with a CS agent named Cerelia. She assured me the first order was on its way, cancelled the second order, and promised a refund on that one. The first order arrived later that same day! Don't know about the refund yet.
Please save your money or order from Shein where you can get fun, inexpensive clothes. Lilicloth is not worth it.
ALSO, NOW THAT I HAVE REC'D MY ORDER, FORTUNATELY THE ITEMS WERE ACCEPTABLE, BUT THE MATERIAL IS VERY THIN FOR A "SWEATSHIRT" AND I NORMALLY WEAR A LARGE, THANKFULLY ORDERED A 2XL AND THEY ARE DOABLE...
i JUST WANTED A TRACKING # BECAUSE LATELY ALOT OF ONLINE ORDERS, ESPECIALLY CONNECTED TO FACEBOOK ARE SCAMS.
"Sorry for the inconvenience. We will always strive to improve the quality of our products and strive to create a better shopping platform"
They offered no remedy or return. If you buy from from this vendor, BEWARE!