Loot Crate

Terrible website, impossible to change shipping addresses, non-responsive customer service (only available through email and will just choose not to get in touch with you for no reason), products are okay at best and useless at worst, shipping is ridiculously delayed. I know COVID has hurt shipping, but we're talking 3-4 month delays. I ordered a box in November expecting to get it by Christmas and it was delivered in March. I will never, ever do business with this company again and I would highly encourage you find somewhere else to get your swag from.

I have 5 outstanding crates. was told they would start shipping in February. Now its March and NO ONE even bothers to respond to inquiries or respond to refund request. I am owed over 200.00 which I am thinking it has become a scam and perhaps legal action

do not use them. waiting 6 months for 4 boxes that still haven't arrived yet. they take your money but never send things

I was billed 3 months, never received any box

I have ordered things almost 6 months ago. First and only crate I have ever received was wrong. Not anything that I ordered or even knew what it was. Other two subscription crates have not been shipped after months. Repeatedly reached out and was told that they were shipping asap. Nothing as of yet. This is all a scam and they will NOT give u ur money back no matter how many times I have emailed and asked about updates and refunds. This is all a joke and will NEVER recommend this to anyone!!! There are much better options out there that actually send u stuff and communicate with u!!!

Haven’t received crates that I pd for, sept. 2021, Oct. 2021, Nov. 2021, Dec 2021, January 2022 and I suspect February is late crate too. I’ve submitted multiple requests for resolution and am always promised it’s shipping soon or in this window. Loot crate was pretty good when they started out.