20 customer reviews of luxbmx.com
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LUXBMX Rating
Based on 20 reviews from LUXBMX customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
No issues. The website is easy to use, search and order parts. The parts were delivered in a reasonable timeframe. The packaging was fine. It's pretty much what you'd expect from a competent organisation that cares about its reputation.
Purchase was easy, delivery was in good time and bike was perfect.
Second bike I’ve purchased and great service both times👍
Great service from these guys always..
Only thing I will say, is that with repeat customers, a bit of merchandise thrown in here and there, goes a long way
Cheers
Lux has provided me with great advice on buying balance bikes, kids bmx bikes, advice on gyro products and bmx helments for adults and kids. The products they sell have been high quality and the advice has been super helpful. They know their stuff!
I have been building a bmx for my son, not knowing a lot about this their knowledge and guidance has helped me build an awesome bmx, the guys have been so helpful. I would have no hesitation recommending LUXBMX.
I bought this water bottle with tube for my backpack to use while bushwalking . I messaged customer service to determine the length of the tube ( 50-54cm ) which I worked out would be just ok . Unfortunately for the tube to function for the whole contents of the bottle it needs to be at the bottom of the bottle which means it ithen isn’t long enough to use without taking it out of my backpack which defeats the purpose of why I purchased it . I suggest supplying a longer tube in future .
Regards
Peter Trevor-Jones
I currently have 11 bmx bikes/race and freestyle-and without Lux’s help with all the parts I need I would be lost.Thankyou everyone at the Lux headquarters.Look forward to buying more things and supporting you further.Must feed the BMX habit soon👹
Lux is as straight forward as it goes when buying BMX parts, accurate stock levels, postage prices are what you’d expect to pay for the service you want, they sell awesome parts and… they actually communicate with their customers.
Cheers Lux Crew,
I have received all my bits and pieces,...
All in good nick and too my satisfaction as always...
Churr Churr boys.......
Great and helpful staff good quality products quick delivery luxbmx is the only place I buy my supplies online can be trusted
Awesome team of workers, very helpful and happy to help with everything you need and even help young kids to experience a great outdoor activity.
The crew at LUX are all ways willing to help in any shape or form.
I believe that a written review does not hold up to experience and enjoyment you will encounter from talking with them,
Purchased a 2022 Chase Edge expert XL for my son and will purchase his next bike from Lux in the future. The knowledgeable staff made sure the fit was perfect and assembled it quickly. Hands down the best bike shop in Brisbane!
LUXBMX have helped me recreate my childhood dream bike, Out was a rebuild from a broken bike but I don't know what else to say other than, thankyou..
quick delivery, on part was missing when I recieved my package, rang and spoke to someone very apologetic and express posted the same day highly recommended
Bought an se bikes blocks flyer from lux for $799 and everywhere else in the country has them for $899. So yeah I’m very happy with the price.
I want to start off by saying I was a little reluctant to purchase from an out of country bmx supplier. I thought I would have issues with color, style, or fit. Then the shipping....how long would this take. MY EXPERIENCE WAS NONE SHORT OF AMAZING!!!. They nailed it for sure, shipping was surprisingly faster then expected. The tires I received are the same if not better then what I would have purchased here in the U.S.
I could not be happier, thank you guys for doing such a great job.
Still haven’t got my tyres and it’s been a month I’m expecting a free crank set because mine broke during this months time this is bs.
Team at lux was epic. Helped me source a frame and parts that I’d been hunting for a super long time. From first inquiry to completing the purchase was less than 2hours. Couldn’t believe the speed of service or customer satisfaction they upheld.
5⭐️ All the way.
Local BMX shops aren’t really a thing anymore, so these guys are now my go to for anything BMX. 🦾
Cheers lads.
Helpful staff when I asked question about cranks amd got straight answer no beating around bush or pushed into some thing else