20 customer reviews of mailplus.com.au
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MailPlus Rating
Based on 20 reviews from MailPlus customers, company has accumulated an average rating of 5 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Bruce from Mail Plus give our firm extremely great service, always helpful with any queries, he is a wealth of information, always communicates any changes and goes above and beyond to make sending our mail very efficient.
Very happy with our service from Col in the Mururrie area of Brisbane. he is always happy to assist in any way, and very quick to answer any questions we may have, if he doesnt know the answer he will get back to us promptly. It's nice to know that you can rely on this service ... thx Col ;o)
Bruce represents among the highest levels of customer service I have experienced. He is always punctual and communicates if he might be delayed. Thank you for your friendly, amazing service!
Matthew is our mailplus operator and he has been nothing but fantastic, he is reliable, always willing to help us out especially during recent times after the floods when we had to temporarily relocate, he made sure we got our mail. Matthew also makes sure we have enough stock each and every visit. We couldn't recommend him more. To us Matthew makes Mailplus what it is.
I have been dealing with Nick for several years now, and he has always been very flexible and accommodating our changing needs as the office has gone in and out of lockdown. He is very friendly and responds promptly to any requests.
Mailplus has been servicing our company for many years.
Ross, Adam and especially now Matthew have been great and extremely helpful always
We value the service which Matthew provides and feel he is part of our company family
Highly Recommended AAAA+++++ ****** :)
Our law firm has been with Bruce and the MailPlus Burleigh Team for eight years now. Always helpful, they offer a professional, reliable, flexible service with great communication and a friendly smile. Precious time saved. Highly recommended.
Bruce is an outstanding representation of someone who constantly goes above and beyond the ordinary expectation of quality customer service. He is always a pleasure to deal with and provides a personalised level of service that sets a gold standard for others to follow.
Very happy with the MailPlus Burleigh Team and their delivery services. They are very reliable and always advise if they have to make any last minute changes to times or if they cannot deliver to our office eg floods earlier this year. They are always friendly and approachable .
Bruce is extremely helpful with any queries we may have with our postage requirements. Hes prompt with collection and delivery of our items.
He always has a joke to share to brighten our day - a very nice, happy person we are happy to see on our MailPlus delivery days. Thanks Bruce!
Nick and his Team in Perth offer an efficient and professional courier service. Theyr're always available for a chat or query and nothing is too much for them. Great team to work with. Thank You.
Jayna and Brian provide an excellent service for our company. They are always punctual, so pleasant to deal with and the efficacy of they’re service is second to none. I am so happy to commend them to anyone.
Nick and until recently James have provided extremely excellent service to our Association. They always deliver extra requests either the same day or the following week day without any fuss and have always being so reliable. I highly recommend Nick.
Unfortunately we don's use your run as much as we did many years ago, but when we do need your services we know we can rely on Matthew. He is always prompt, very friendly and conducts himself very well. We will continue to use Matthew for our banking and posting of our bulk mail. Thank you Matthew.
I have had the pleasure of dealing with Jayna for a number of years now and find her friendly, punctual and always helpful. We are very happy with the service Jayna provides and look forward to her continuing service.
Philip provides our company with an efficient friendly service. He always goes above & beyond when asked if he can pick up an errant parcel. Our company highly recommends Philip!
Patrick is always so bright and courteous, he does a terrific job. We’d be lost without him, hope you value his commitment and great service, he’s a valuable asset to Mailplus.
I have known Roger for a number of years and he is an absolute delight to have as our mailman. He has always been friendly, professional and helpful – delivering and collecting our mail on a daily basis without any fuss, and he always makes himself available should we need to contact him for any reason. I’ve had many different queries for Roger over the years – ranging from filling out forms for bulk mailouts, to overseas satchel and tracking issues – and he’s always happy to share his knowledge, which has made my job a lot easier! My thanks to Roger for everything he has done for me, and for Device Technologies, over the years.
Scott has always maintained a professional attitude to delivery and pick up of our mail.
He is always pleasant and will go out of his way to help with any postal related queries that we may have. He is very reliable and will always call if he has been held up with traffic etc.
Open and clear communication about delays and disruptions to the service. Punctual drop off and pick up every morning and night respectively. Always willing to help with enquiries or silly questions I ask!