Mobile Outfitters

This is exactly what I’ve been searching for!! I’ve been searching for that perfect clear bumper case since I got my phone. This one is well worth the money, great quality and it looks great on my phone, very minimalist. I have a piece of mind that my phone will be protected if I dropped it.

I liked the result at first, but then i have noticed no matter how many times i change the screen protector it keeps on peeling off. I have upgraded to the full glass protection from front and back but still no use. I even put in the cover support one too and still no use.

I've had my fusion screen since 2020. But it started to crack in one place now it has bubbled all over and collected dirt under it. I can barely see my phone screen. I went to fountaingate booth yesterday but I need the receipt or they said they would accept my bank statement for when I purchased. I found that bank statement and I am going there today. I hope I am not put off again today. They tried to say I must have taken it off myself. As if anyone would do that with a screen that is meant to have a lifetime guarantee. I am not a liar. So, we will see today if they replace it.

I been to you franchisee in bahrain i been
Scammed and humiliated of the way i been treated
My issue is i used to have an iphone 12 and for some reason my phone back side had cracked luckily my phone is insured i took it to the insurance and the upgraded my device to 13 pro so i went back to your reseller to fix a sticker the claimed you should have iphone 12 so i said i would to fix sticker for the 13 and i bring an iphone 12 to fix sticker so the guy at kiosk said bring any iphone 12 and i fix it
And when i came the next visit the didnt attend my claim 1st
2nd the guy said how promised you we fix a sticker i said the guy who was here
He asked is it the philpino guy he left our company which means in way we wont do what the guy promised and you are supposed to pay again 😡 its really frustrating we say something and it turns to false statement and it didn’t stop here the promised a supervisor will contact you after five visits a supervisor contacted me with no solution yet … is this how your brand represented in bahrain

Pricing is a little steep but well worth if you think about it long term. The team is really helpful and friendly with explaining the different options available. -1 star for poor workmanship, it has been 3 days and apparently what's left isn't bubbles but prolly some really bad handling. slightly annoyed. but overall still satisfied by the quality of the products.

I opted for the screen protector version which is not case-friendly thinking that the material, not being glass, would curve with my screen. Instead of that, it hangs from the edges for about a millimetre collecting dust underneath. Oddly though, the screen is shorter by about 2 millimetres at the bottom compared to the other 3 sides. It looks like a screen protector fitted by myself, not a pro. Furthermore, I attempted to clean the protector with a facial tissue and the surface became scratched. It’s been weeks and hasn’t self-healed as advertised. The most expensive screen protector I’ve purchased so far, is also the worst looking.

The female staff at Bugis Junction was friendly and explained the various options available (25 June 2022). Had my new phone applied with the Fusion option screen protector. Was unfortunate I purchased a drop resistance case prior, otherwise I would have opted for the full Fusion option.

Mobile outfitters Dubai mall
2nd floor DG
Mr. Mohammed salman
Been tremendously so kind generous
And passionate in his work
To explain on details and to be used electronic Gaget and there services
I been very happy to get my Huawei mobile serviced and its more better and faster smart experience to handle phone.
Thank you so much for the hospitality
Keep going and rising high

I would just like to complain about my purchase on mobile outfitter. I was very disappointed.
I purchased the fusion protector and the bumper case for iphone 12, i was easily attracted by the inclusion of a “lifetime warranty”, but now that i am planning to upgrade to an iphone 13 pro, and still i would like to use my existing purchase/lifetime warranty in your shop,
the employee said its not possible. How come its not possible? We were not informed about this. That if we would change our phone we can no longer use our “existing lifetime warranty”. We had two purchased of mobile outfitter fusion on your company and we also want to make use of the same benefit to our new phone. But they cannot give us any solution about this concern.
If they could have informed us that we cannot use anymore the “lifetime warranty” to our new upgraded phones, we will not avail this offer.

Attended at the Bugis Junction store on 12 June and 14 June. 12 June experience was fine whereby the staff were polite and helpful.
Unfortunately, on 14 June I had found a bubble-like blemish on the screen. Went down and the staff whom attended was downright unhelpful. He tried to explain that the mark was a "scratch" and unsuccessfully tried to replicate the mark on the company's device. The staff attending further made excuse of the film protecting the phone from scratches rather than it being "scratch-proof" or "scratch-resistant". Only when I brought up to him that his colleague had mentioned that it takes about 2 days for the screen protector to set did he oblige to change another.
Do take note that their advertising of "If you’re ever unhappy with the performance of any of our films, bumpers, skins, or cables, simply bring in the product with your receipt, and we make it right." could very well be false. After he replaced the screen protector, I queried on whether I could return if I was facing any problems. All he mentioned was "that's it no more". Firstly, even though the receipt clearly stated that replacement within the first 7 days is without cost and secondly, nothing was mentioned about the replacement with the small fee.

Lifetime warranty on what? My phone broke as soon as I fell on the ground, I told you this and said we are not responsible!!!! When I replace the product from you, I always pay an amount and capacity, why? Is the amount you paid at the start of the warranty not enough? Really, this is the last time I will exchange it from you, thank you for your service that has never benefited me

The quality of the protection is really good and I have just replaced after one year just for new look otherwise the protection is intact.
The service and team are very impressive at the site and very cooperative.
Thank you for your service.

If ever I need a screen guard for a new phone i don’t try any, just directly to Mobile outfitters at Al Wahda or Dalma!
They are super professional and quick and with the life time replacement for the screen guards, this is my go to! And they have never turned me down against a replacement with no sticker or any other reason!
Claire & Charles were very helpful, friendly and professional! Every time

My husband and I are an avid Mobile Outfitters customers. Every gadget we have with a screen has the MO seal on them. We had the best experience in the Dubai Mall with Mr. Jayvie Domingo. He was extremely helpful and knowledgeable, with the best attitude. 5 stars to Mr Jaybie Domingo.

For the first time, I m disappointed with the quality of Mobile Outfitters. The screen protector has started peeling off twice in two days. I first got it done in Burjuman and two days later it was bulging with bubbles. I got it done again at Deira City Center and once again it has started peeling off. I maintained all the precautions recommended by the installers.

Price plan to replace upon damage for minimal payment 10% of original price, is awesome, because you will change it or any brand in a matter of one year even with using case for protection.
Cover was finger print resistant and my mobile survived summer vacation without a scratch, awesome enough 👏

Get it wrapped yesterday on my s22 ultra. The finishing is good even thou the first apply had tiny dark spot bubble when they ask me to finalized check. One thing good is that when they redo it again, they replaced it with new wrap sheet. The only feedback to improve your service is for next time please cover the charging port with sticker or something when spraying liquid before wrap. I received notification stated moisture at the charging port on my phone. Perhaps ive seen most wrap videos from other brand that they do cover the charging port when applying wraps/glass. Overall , im satisfied with the wrap applied and ive seen the staff trying their best working on it.

I initially bought a clear fit, only to realise that I meant to get a simple black coat. They had already used the clear film and began applying when I asked if I could switch there and then. They could have charged me another set but instead they took the liberty of getting the black coat and applying it for me for no additional cost. Thanks guys!

Excellent product I am fully satisfied with the screen protection it reduces brightness from mobile and gives good contrast to our eyes. I highly recommended the Matte it looks neat and the quality of their screen guard really last long. Special mention to Ms. Claire of Al Wahda Mall Branch she’s so accomodating with her customer and really knowledgeable with the product that she sells. Thank you!

I was at the Mall of Emirates on 10 May 2022. The person attending was very polite, kind and customer friendly. Attended to me very efficiently and professionally without having to wait for long time. Was really impressed with the service. Keep it up. Really happy with the service given.