20 customer reviews of mobiles.co.uk
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Mobiles.co.uk Rating
Based on 20 reviews from Mobiles.co.uk customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Helpful advice given on the phone, and best price available for my mobile and contract. Next day delivery and I was kept informed all the way through the order/delivery process. Highly recommend.
I had trouble signing up for a contract over the Web and they were able to manually set up a pay monthly contract fairly quickly over the phone. Best deal for the phone and tariff on the market and it arrived (with a sim) the very next day. Great service!
Great service from mobiles.co.uk. I called to discuss as I had a few questions, the person dealing was great had the answers I needed and was very efficient. Phone arrived the following morning as promised. Recommended.
I guess I've chosen one of the best phones on the shelf. It has only been 5 days but so far so good. Google could have added charger but the box contains just the phone and charging cable. But it's okay, I would like discounted charger from Google, if possible . I recommend this phone.
Buying not a ;problem but there were delivery issues. A delivery time was given and it was stated by DPD that if they couldn't deliver the phone it would be left at a DPD pick up shop. This didn't happen and instead the phone has now been rescheduled for delivery 3 days away
Used Mobiles.co.uk 4 or 5 times now and every single time has been so easy, quick delivery and the best prices. I don't go anywhere else now as Mobiles are just so good.
The help I received from Jason, you know who you are, was above and beyond and wouldn't have got my contract without his help so can not rate the staff highly enough.
Easy ordering process phone was delivered about 15 days before due date so really pleased about the great service and better prices than the service providers for identical phone and plan đź‘Ť
Managed to order the wrong phone online but Mobiles.co.uk shorted everything out over the phone, cancelled my order, phoned me back with stock levels to avoid me hanging on the phone, ordered me the correct phone and set everything up there and then and my new phone arrived the next day. Can't sing their praises enough.
This is the third time I have used mobiles.co.uk.
Great service. Chose a phone that was unavailable for a week arrived the next day. Always got a better deal here than I do with the supplier. Can definitely recommend.
Phone priced well, prompt delivery. Disappointed they still offer the stupid consumer-unfriendly manual cashback options. It's 2022, make it automated or just discount the headline rate.
I purchased a lovely Samsung Galaxy A33 and it was delivered the next day. Super quick and I was able to set up my new phone with Vodaphone really easily. The deal was super. The handset was part of it and it was ÂŁ20 a month for a lot of lovely data. Way better then what I was on.
Really great service and part of Currys Group which also owns Carphone Warehouse. The deal I got gave me a tariff unavailable either direct from Vodafone or with Carphone Warehouse; I got more for a lower monthly fee. Phone was ordered 5pm and was delivered by noon the next day DPD - I'm thrilled with the service and will be back in 2yrs time for the next device.
very good service , agent was brilliant and helpfull
only problem is how am i suppose to charger my phone , i purchased charger but no charging received
kind regards
zach
I rang up the customer service line and I was given all of the information I requried and had a very nice interaction with the repasentative who was friendly and very informative. I later went online and continued with my purchase and the next day recived my goods. Very impressed and I will be recomending to all of my friends and family for their phone purchases.
I recently took out a contract with Mobiles.co.uk and had amazing service. I rang with an enquiry just to ask about the process and the employee on the other side was so lovely and made sure they answered all my concerns and questions. Not only this but my phone came next day delivered in perfect condition, with no faults. I am so happy with my purchase and would 100% recommend all of my family and friends to join.
Great deal on iPhone 13. Really quick delivery and even though the website said it wouldn’t be delivered for another week, I got it the next day. Phone is perfect and exactly as ordered.
Just waiting for my sim to be activated. I was expecting it to be active as soon as I put the sim into my new phone, but kept saying "sim not provisioned for voice"
I found it easy to buy from Mobiles.co.uk. The order was fulfilled quickly, it was easy to speak with customer services and they solved my issue promptly, and everything was as advertised. The deal was the best I could find so they are competitively priced yet not at the expense of the service provided. I would recommend the website.
I ordered a google 6 pro.
The order acknowledgement and delivery paperwork said 6 pro.
You actually sent me a google 6 not the pro model then went out of stock on the Pro after l had boought the cases etc.
what a waste of time.
call me back if you want my order details