Netflix

I have been with Netflix for almost ten years and now I am done with them. Back in the beginning it was a great service, stream and one DVD out at a time for $9.99 a month... it was a great deal. I am now at $24.82 a month to stream and can have two DVD's out at a time... now the problem.

Netflix hype you can keep the DVD's as long as you want and no late fee but why would you want to do that when the big selling point is you can get as many DVD's as your heart desires just by simply mailing back the postage paid DVD as soon as your done? What they don't tell you is that the average turn around time from shipping you the DVD, you getting it, you sending it back the next day, them getting it and sending you another is six days. There are on average thirty days a month so the most DVD's you can get a month is five. Then there is their poor quality control of sending out unplayable DVD's due to scratches or cracks. I average at least one of these a month so take your five down to four. Sure they will send you another after you tell them the problem with it but go back to the turn around time I mentioned earlier. Now I mentioned in the beginning that I get two DVD's out at a time but that doesn't mean that I will get two DVD's at a time from them even when I sent the two prior DVD's back at the exact same time. I don't know who is to blame here for this one, be it the US postal system or if Thing1 and Thing 2 work for Netflix and each processes my returned DVD's differently. Regardless of who is to blame for that it changes how many DVD's you will get a month. I average between eight and nine DVD's received a month and of that at least one is unplayable so I am down to seven to eight DVD's I can actually watch. Now the cost. I pay $11.99 for the privilege of having two DVD's out at a time and I religiously send them back the very next day so I can get the most bang for my buck. So going with the high of eight (honestly closer to seven) playable DVD's a month at the cost of $11.99 I am paying $1.50 per DVD, Redbox is $1.50 and they have new releases weeks before Netflix. Now that price goes up if you are only getting one DVD out at a time to $2.00 per DVD based on the average of four playable DVD's a month. The only single benefit to a Netflix DVD plan is to see movies that have long left the rent que of your local Redbox.

Finally the latest stunt from Netflix, the switching of the five star rating system to a binary rating system is really the last straw for me. This is obviously a move to make things for the millennials user friendly, don't want to overwork their brains with that "old school" thing called thinking. After all any window licker can make a yes or no decision. I liked the star rating and from the number of stars shown on movies based on my ratings I could easily target what to watch. Now with the new mindless rating system I will no longer have that simple way to target what I might want to watch but now will have to read the synopsis and try to decide from it if it is a movie I want to watch.

In short stay away from the DVD plans as they are not worth the cost unless you are after old movies long gone from your local Redbox que.

I have been a member of netflix since their earliest days and am still old school in that I receive actual disks in the mail. Don't ask me why - it just works for me. I've never had a problem and find that turnaround time is fairly fast. I think I am near a distribution center. I can mail a watched disk back in the morning and receive notification that something new is on its way evening.
I have used Netflix to watch many, many cable shows I never had the chance to see when Netflix first aired - series like The Sopranos and Nip/Tuck. Netflix's inventory includes many shows I enjoyed the first time and want to watch again in sequence like The Office and Parenthood. It's also good for viewing shows I never paid attention to when they were new but want to watch once hearing the hype later.
I appreciate the short and sweet online descriptions for shows and movies and find the site incredibly easy to navigate. I choose not to rank what I have seen because I know many suggestions for things I might like would follow.
I know it's probably crazy but I also use Netflix for research. (Yes, I know about google and others made for this purpose.) Often, we will see an actor and wonder what he or she was in before. A quick search on Netflix almost always gets us an answer.
I have been hearing about rate increases the last couple days. Although I love getting the little red envelope in the mail, I am not sure I will continue the disk plan if rates will affect it too much.

I have been a member since 2001. For months now, my returned dvds are received by Netflix but the next dvds in my queue (400+ titles) do not get shipped out promptly like Netflix used to. I constantly see the message informing me that the next dvd will be shipped out as soon as possible. So instead of shipping another dvd the same day, there is a delay of one to two business days. When I first called customer service, I was told that the delay is a rare occurrence and not to be concerned. However, now it's happening week after week and I get different answers when I inquire. I used to be able to watch four dvds per week on my 2-dvd plan; now I'm lucky to be able to watch two.
Another issue I have is the availability of newer titles. For example, I have been waiting for "Allied" since last November and for "Fences" since last December. Delays of eights months and counting are ridiculous. Could Netflix be purposely causing all these delays to reduce postal expense or perhaps in hopes of increasing their streaming only subscriptions -- or both?

Been using this site for years, and I love the fact that there are literally thousands of movies on demand for a low monthly rate! Plus many TV shows to watch whenever you wish, and Netflix add new ones all the time. There is a wait for new releases, but 8 bucks a month is worth it.

I kinda wish they still had their contract with showtime and sony though. They lost a lot of good shows and movies when they let those two drop off. I also wish all the movies you can get on DVD could also be streamed. My only problem with them is that they charge twice as much to obtain DVD's as they do to stream. I wish they'd go back to the old prices or at least add their DVD selection to streaming. I also wish they would let you stream more then two devices at one time. If you can have up to five devices, you should be able to stream those five devices if its your wish.

Other then that, this site is awesome and I don't even use cable or buy DVD's anymore! It saves on space in my house as well as money just to watch netflix and hulu.

Most of us try to keep track of all our favorite movies and TV shows but sometimes it's very difficult with most of our busy schedules. Netflix, Hulu and Sidereel are three of many sites that allow us to track the things that we want to watch. Watching our favorite videos online saved us money and time. We can watch something faster online since there are less commercials (usually saves about 15 min.) it's also cheaper than going to the movies or renting a video for a night. Using these sites we can watch them from anywhere in the world at a convenient hour.

Netflix is a really great site since it has thousands of movies and TV shows to choose from. I personally really like the fact that it has no commercials. I think that Netflix should update their site daily so that the viewers can watch a show that was shown the night before. I also wish that Netflix was more affordable since the prices are a little high. But overall it's a fantastic site and I would definitely recommend it to anyone.

Customer service is the worst thing ive seen this of the 49th parallel!
I've been a client of many years now and i just cant believe that we live in a society that could not give a $#*! about CUSTOMER SERVICE,, IT USED TO BE "the CUSTOMER is always right" that's a load of crap.
NETFLIX has enough nerve to double and triple it's monthly payments which went on for several months in 2017... we confronted them about it and Netflix gave us 2 months free for all payments they red's (it was more than 2 months that's for sure it was several monthe) and they said to get rest from your bank... needless to say the bank said they were foolish and the laughed us out the door saying "that's a NETFLIX problem" we called NETFLIX and they refused to pay, we sucked up the cost (of all those payments) and moved on.
FLASH FORWARD TO TODAY...
Same thing happens since January 2018 to present day NETFLIX has taken not 1... not 3... YES COUNTEM A RECORD SEVEN TIMES, SEVEN PAYMENTS OF 13.99 THATS 97.93!
After November 2017 we were "assured that this second account was closed and never to be opened again)... somehow this acct was re opened and NETFLIX charged us. We tried to explain to VERY BAD CUSTOMER SERVICE AGENT that that acct somehow was reopened after we'd been ASSURED it wouldnt be and ive asked for something in return for them remove 97.93 (2018) and well over a hundred dollars in 2017.
Now NETFLIX flat out refuseS to budge any not assume any responsibility and basically laughed as I asked for a refund or exchange for a few months free considering that with all payments they'd taken would be over a year free. They refuse to even give a month free.
So would I recommend NETFLIX not after I found out they DO NOT CARE about their CUSTOMERS, WE'RE JUST $$$$$$$ SIGNS.
NOW IM ON A MISSION TO TELL EVERYONE I MEET NEVER TO BECOME A MEMBER OF NETFLIX... TERRIBLE CUSTOMER SERVICE TERRIBLE
SIGN DISSATISFIED CUSTOMER

I belong to this tech discussion site where someone asked "What are the best films on Netflix" and everyone listed about the same 20. Which reminds you the selection is not that wide.
Then there was the Narcos fiasco.
Netflix already had a 60 segment drama about Pablo Escobar made in Colombia of very good quality. Netflix decides to spare no expense to make their own version seen through the eyes of 2 clueless US DEA agents?!

The alleged formula for suggestions base on your ratings of other films is a bad joke. I do not have to rate anything on Amazon and they manage to get my book and movie suggestions spot on. I always have to turn off the "chosen for you" because it is always junk they want to dump on me rather than reflecting my choices.

I do not like their original programming. HBO and Showtime are much better.

Nevertheless, for daring, innovation, originality and foreign films it is brilliant. Also incredibly inexpensive. Did I forget customer service? Terrific. Some helpful person answers the phone instantly.

Netflix has revolutionized my life. Seriously, I didn't even care much about TV until I saw all the TV shows, movies, and documentaries I had access to with my Netflix membership. I have cancelled my cable TV service and believe that Netflix is far a better offer. First of all, the DVDs you rent are yours to watch for as long as you want, there are no late fees to worry about. Second of all, many of the things Netflix have available on DVD are also available for streaming. If you have a video game system, you are already set to stream Netflix into your TV without a problem. Of course, Neftlix doesn't have every single TV episode and movie ever made, but I'd say their selection is great. Another con: people who do not understand English very well, or hearing impaired people, will not be satisfied by Netflix. To this date, there is no closed caption or subtitle service, which is a serious weak point in their service. Hopefully, they will fix this soon, as I saw recently that there are a few shows that you can stream on your computer and will have the subtitles option.

I live in an English speaking country yet Netflix finds its best to provide my country with a Spanish feed. I remember sitting and finally deciding on a movie only to press play and the movie was in Spanish with Spanish subtitles. I was all the way done as the main reason I got rid of my cable company was for the exact same reason.

When I finally contacted a CSR I was told because of some licensing issue with my region and due to the fact that a Spanish company buys the rights, that's the reason we get that particular feed. That was the dumbest thing I ever heard because Netflix just grouped together entirely different countries and nationalities and gave them one product.

I had 4 screens but changed it to 2 and really the only reason I still have Netflix is because I cancelled my cable and I at least get to see The Walking Dead in English. If the language issue is fixed one day that would be awesome, but for now Netflix is a disappointment on my side of the globe.

I don't pay for regular tv. No dish and no cable bill. I rely on netflix for all my tv viewing with the exception of 2 free channels I get from my antenna. It annoys me that you can search on the website and find a lot more shows and movies available than what it shows you when you search on your tv. Netflix also have removed some really good old shows like MASH. Over all I'm happy with Netflix vs Amazon and Hulu... I can't get either of those to work on my tv without it constantly stopping to re buffer. I don't have that problem with Netflix. I live in a small town that doesn't offer very many internet options, so it's very limited for me and the speed I get is not the greatest. Netflix loads just fine even on a slow connection like mine. I have two smart tv's and I have noticed that it also depends on which version of Netflix you have on your smart tv. The one in my bedroom is newer and and harder to navigate.

If you want the Best Entertainment Value then a Dual Membership to Netflix is second to none.
The cost of for rights to streaming content is very competitive and expensive. Netflix still leads, and you pay $8-10/mo for streaming, I think currently about 4,000 titles, and increasingly original Netflix production.
Here's the goldmine everyone seems to be ignoring being so fixated on streaming -- If you want a great depth and breadth of content, Netflix DVD library is second to none! 93,000 titles! And access to New Releases, 9-18 months before Netflix go to streaming, if at all. I pay $12/mo for 2 DVD's at a time. I might watch 8 DVD's month at this flat fee. If they were all new releases you could use Amazon PPV and pay $6/pop and the same 8 movies would cost you $48 in a month.

So for $20/mo I get the best streaming service@ $8/mo for one TV and 12/mo for 2 DVD's at a time. So for $20/mo I get access to 100,000 titles! No streaming service alone will ever be able to match this simply because Netflix bought DVD rights cheap for years before the competition woke up and have an incomparable library of TItles - 93,000 plus access to New Releases on DVD. Streaming is great for skimming the surface. DVD's for going deep. Can't imagine where you can spend $20/mo for a comparable value of nearly 100,000 titles! Dust of your DVD player or go buy one.

During this time of recovery from an economic downturn, people are saving money and have become more frugal than ever before. Many people have cut back on the luxury items and only focused on obtaining the necessities. Going to the movies with high priced tickets and popcorn was a luxury that many people cut back on.

As we began to embrace these cut backs we put together a list of websites to watch movies and/or tv on to little or no cost. We kept in mind a number of things such as affordability, reliability, clarity, and much more.

I personally think that this site is the best when it comes to online movie/tv screening because it is very easy to use and aesthetically pleasing. It is a very visual website and you can find just about every movie you can think of. There is a very low monthly price which is a con because nothing beats a free site, however it is affordable. I would definitely recommend this site to a friend.

As movie stores, such as Blockbusters and Movie Galleries, are becoming slim to none in existence, many people have resorted to online options to watch movies. Many people prefer the online option to view their movies because it is often times free or cheaper than renting one at a store. Also having to be home or near a tv at the exact time your favorite tv series airs its newest episode is no longer an issue with these web 2.0 tools since Netflix have both movies and tv episodes for their users. This instant availability has definitely been a major pro for users and is probably one of the main reasons movie stores are going out of business.
I found three web 2.0 sites that people can use to watch their favorite tv shows and movies. I took into account the websites' affordability, accessibility, reliability, and more to create my reviews.
Netflix is very user friendly. A con of the website is that you have to subscribe to the monthly fee of $7.99 before even using the site which means there are no free options. However after subscribing you can watch unlimited episodes and movies online. A pro of the site is that it also offers the option of watching through PS3. Wii, Xbox, Mobile, Tablets, Smart TVs, and Bluray players. I would definitely recommend this website to a friend due to all of the options the site provides.

First, I love Netflix. I live 20 miles from town and even 1/2 a mile from our mailbox. I put one in the mail, Netflix get it the next day and I get the new one the day after. I have a 2 dvds out at once subscription. One I use for movies and the other for TV shows. When they started the extra cost for streaming I was surprised so many people were angry. I read a angry comment on one report where a woman stated she used to subscribe to a plan with 4 dvds out at once. When they offered free streaming she cut down to one and she wonders why they had to start charging separately and threatens to cancel! Sounds to me like it was just a matter of time for the loss of profits to start. I didn't stream anyway and actually pay less for dropping it. The real crime here is the cost of high speed internet that is fast enough to stream. You have to spend $60 to $80 a month to get speeds that fast! In these hard times that could go for rent, food, utilities, gas. I can't afford it.

I have been with Netflix for approximately 6-8 months. I use their program of 8.99 a month, in order to have 2 devices used. This comes in handy for when a friend is visiting and we wish to watch different shows. I have it taken off my debit card monthly so it is all automatically done for me. I have never had any kind of problem or dispute with Netflix. The site is always up and running with such a large catalog of movies and TV shows. All ad free, which is a huge bonus with me. Netflix add to their selection on a regular basis. If you have been unsure, I encourage you to not be. They are legit, you pay only the monthly fee and have access to what you want when you want it. So easy to use as all shows have categories to choose from. After watching one or more shows, they make recommendations for future shows based on your viewing history. Pretty sweet deal for the low and affordable price.

For the amount you pay every month, it's kind of worth it just to have it. That is, if you watch movies on the side and don't really pay attention to them. Netflix has plenty of those. It's not their fault that Netflix don't get rights to certain movies, but their selection doesn't change often enough. I cancelled my subscription two months ago and went back, and there was literally nothing new to watch, except for a new season of Marco Polo.

It has a great web player on Safari, runs on HTML5 so no Flash which is good. The app on the iPhone and iPad works just as well. Simple player and functional. Netflix is rarely down for me. It's overall a good deal if you don't have high expectations for movies.

05/04/17

I'm updating my review for Netflix to be average now. Ever since they removed the star ratings, I have no way of knowing whether or not I'd like a movie through any basis. While I wouldn't mind the thumbs up/down system, Netflix DOESN'T show what percentage of people rated it either thumbs up or down. It just gives an ambitious broken number of "92%" match or "77%" match which tells me absolutely NOTHING about a movie.

I remember titles that were rated very poorly OR they weren't in my interest, which most are now given a 90%+ match to me. This is completely untrue and crap. Although this isn't a deal-breaker to me, I'm just going to check the rating on IMDB instead. I don't know who at Netflix thought this was a good idea!

Not everyone mindlessly binge watches bad movies all day. Since Netflix's selection is already pretty mediocre but decent enough for the monthly price, I have no complaints. What I'm not happy about is my inability to see which movies are actually MY taste. I don't need them to tell me what I "may" like because they're wrong.

If you're a movie addict with a lot of time spent watching movies you will quickly find there's not enough good flicks here. The selections are slow to change and they're mostly b grade. And not even good b movies. This might be the fault of the people making movies, Netflix just don't make that many good ones. The best movies on Netflix tend to be foreign or classics. Netflix is cheap enough, though it was better when you could order DVDs by mail and it was included in the subscription. ( Can you still mail order?) The mail order selection was better. If you do subscribe you will find the selection boring in less than two months. If you quit they will offer a free month to come back 3 or 4 months later, which is cool because by then they will have some new stuff. The second time you quit it will take longer before you get the offer again. And then they will have more new stuff. Or you can use it for a month and quit for a month and then resubscribe. But if you subscribe continuously it gets boring. Maybe it's changed I haven't used it in over a year.

It's not a website - it's a window into filmography and describes 90% of my downtime. Yes, I am biased - and use Netflix every day I've even paid for my family to use this service, as Netflix have their own viewing habits. I like the feature to set up different accounts and I also enjoy the email/whatsapp notification for a new series link or episode. It's one of the few websites which has changed the way I spend my leisure time and I think concept for investing in new netflix shows are funded in a non-traditional, low budget series really supports the fact, I am enjoying TV more now than I have ever watched before.
So, in summary - give netflix your money every month and you'll enjoy every moment of the new series released to your devices. There's no debating the matter. The service is far better than Amazon Prime, Now TV or Apple TV (ive used them all) and wayyyy better than getting a DVD delivered or going to the local video shop (awww, remember those days?)

Especially compared to my Spectrum/Time Warner (rip off) cable bill, Netflix is one of the few great deals in my budget. $8.57 for unlimited streaming, good shows and movies of the kind I like to watch.

I do however, hate the new Thumbs Up, Thumbs Down rating system like so many do. A lot of the things I watch, I don't even bother to rate anymore unless I write a review. The 5 star system was great and 6 starts would have been even better. I don't know why big corporations think Netflix have to keep changing something that works just fine. IF IT AIN'T BROKE, DON'T FIX IT!

Customer Service is very, very hard to get in touch with. It takes a lot of time and effort to get connected to a real human being. Once you do, they are actually very nice and helpful. (He was even an American without an accent!) I do not like the fact that Netflix obviously does not want to be bothered by their own customers.

On shows that I am thinking about watching, I'd like to see the overall star rating for all viewers.

One last thing, I would love an option to click "stop showing this". Sometimes I will start a movie or show that I end up hating and will never finish but have to see that show on the section that says "Continue watching".

Overall, the best deal for the money but all of the changes made recently are negative.

Aside from shows buffering slowly (which could very easily be my ISP's fault, though Netflix isn't perfect) Netflix has been a very enjoyable experience for me. Lots of great original content coming out. No ads (extremely huge plus, probably the biggest). I haven't had to deal with their customer service before so I can't comment on that.

Suggestions:
- Please change the rating system to make it so: you can turn it off, you can show the AVERAGE USER REVIEW (most people would probably use this), the Netflix recommended for you rating (which is often inaccurate), and the IMDB score if possible (not sure about the legality of using their name on your site as a main feature)
- Put some kind of clear and immediate way to remove something from your Continue Watching list if you don't want to continue watching it
- Please add more genres in the Browse section
- Make it a point to get more Academy Award films (maybe even make it a genre, and then sort by award section)