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50 customer reviews of offerpad.com

Easy home selling process
We utilized offer pads real estate services to list my house in Tampa, FL on the market, make a few upgrades and sell it from beginning to end the process was seamless and simple. I wanted to give a shout out to my realtor Sonja for making everything happen, thank you so much for making this process so easy for us you are the best! My realtor and her team had great communication throughout the entire home selling process and home modification process for the upgrades we made. Offerpad handled all the contractors and all the pricing all the negotiations on our behalf so we did not have to get in the weeds with any of that. Our realtor did a great job of keeping us in the loop on what was going on every step of the way! When it comes to negotiations Sonja is the one you want in your corner!

I think some of tge questions are ivasive & it defently...
I think some of tge questions are ivasive & it defently trys to lock you in to agreement quick. I am just getting qoutes and info about bussiness and how fair and resonable. I am not for sure that I am gonna sell but depending on the price As well because i have just had home impraised so seeing what you guys will say. I do not want anyone showing up at door or calling my number

It doesn't appear you rely on averages to estimate...
It doesn't appear you rely on averages to estimate my homes current value. On my $500k home, your estimates of my home's value vary as much as $100k up or down from week to week. Therefore, if I decided to sell my home to you, I am confident you would 'draw me in ' with your higher estimate and when I finally pull the trigger, you are gonna hit me with that 'much lower' price in reality! Therefore, I don't think your offers are credible

Not a good experience
We bought our home via Offerpad, and I would not recommend them. Offerpad did minimal cosmetic changes to make the house seem appealing, but after moving in, we realized how poor the quality was. Peeling trim paint that was improperly applied, misleading age of AC compressor- in general, a lot of unexpected large items from the home inspection that were very expensive to repair. They just want to sell a house fast for maximum profit, with the least investment. Buyers beware.

Good except the website should tell you straight up...
Good except the website should tell you straight up that the dialog box to add detailed descriptions only holds 1500 characters and there are 113 characters per line. That way customers don't have to waste time deciding which 1500 other characters to delete after Offerpad are allowed to type for 3,000 or more characters. That is asinine.

This is the 4th attempt to upload all the data and...
This is the 4th attempt to upload all the data and you site seems to time out and freeze?

Please email us for the full set of photos
There is a website with Explanation for the Restoration Project: 415west.weebly.com

Sellers are current occupants and ready to vacate
Negotiable - 100% equity holdings - motivated

DO NOT USE!
On their website it says its easy and fast. Not true. Offerpad do an onsite inspection, then they send out other inspectors and inform you of the issues they found and deduct from the price that was quoted. They do not locally move you, they send a couple of men (without a truck) to help with the move. Their title company is a joke and unwilling to help. With their 7.5% fee it is definitely not worth it. Takes too long if you are in a hurry. Waited 6 months still no close and today said they would have to cancel our contract because of the overall condition of the property. We had a fire in 2011 and had to rebuild so how could it be that bad in only 8 years. Inspectors don't know what they are doing.

Company does not know the Hamilton County Indiana Market
I can't speak to other markets but It is a complete waste of time to get an offer if you are in the Carmel/Westfield/Hamilton County Indiana Market. Their offer was approximately 50k+ lower than the CMA performed by my realtor. I wasn't expecting the offer to be over market but I definitely wasn't expecting it to be 50k+ below! I know the company just started doing business in Indiana and it is clear that Offerpad definitely do not have a good grasp on what the market is like here.

I'm considering listing with an agent, but wanted to...
I'm considering listing with an agent, but wanted to check what your offer would be first. The only issue I have with your website is it doesn't have a place to designate that I have weathered wood looking "Luxury Vinyl Tile" throughout the home, except on the stairs which have a high-grade carpet.

Pissed off sellers make for pissed off buyers
I bought an offerpad house in Keller TX. The sale went decently despite them being quite unresponsive. We bought the house and moved in and ran the dishwasher 3 days later and the sewer backed up. We used their home warranty which was a joke. Offerpad sent out two plumbers who took 5 days to come out (cant use any water during this time because the downstairs toilets are overflowing.) One of them broke off his auger and left us with a quote for $5600 and said the clog was in the pipe in the front yard... so the home warranty doesn't cover anything outside of the foundation. I hired my own plumber who pulled out a 2x4, rocks and a rope that were too big to flush but fit perfectly into the plumbing clean out. They had to dig 7 feet down and this cost $2350 (luckily I have an awesome plumber Ive used for 10 years.) They also found a second clean out that was uncapped so offerpad concluded that the building debris must have fallen down that pipe and clogged it in the 3 days that we lived in the house. A more realistic scenario is that the previous buyer was disgruntled (read some of the offerpad reviews) and put them in the clean house out and then when we started using the house they drifted down to the street clean out where they wedged and started the clog. This is why the neither mine nor offerpad's inspectors caught it. I have attached pictures of what came out of the pipe. Does that look like it spent 10 years in the mud under a driveway?
Bottom line is the house is sold "as is" and the legality of the seller's disclosure stops with offerpad since my contract is with them. I believe Offerpad didn't know about the clog but in either scenario, the previous owner had to know about it. But I have no recourse and am out the $2350.
I guess i should be happy that it only cost me $2350 and wasn't something more serious. If your house house has some sort of house cancer, sell it to offferpad and hope the inspectors misses it. If you can make it through the inspection then you are home free.
If your a buyer then understand that you have no legal recourse and for that reason I would not buy from these guys again.

Unethical practice
Read a lot of bad reviews here but mine is not even on their "buy or sell" business. How unethical can a company be when Offerpad sent out UNSOLICITED emails in Yahoo mail and "rigged" it so that you can not delete their emails. For that alone, I can not trust them on anything, much less on a real estate transaction..

I am weighing the use of a traditional agent with the...
I am weighing the use of a traditional agent with the cash offers businesses. I have a rescue dog that does not do well with strangers so showing my home is not a good option. Also, I don't have the money to replace/repair (such as the upstairs carpet) that would make my home sell easier, so the cash offers are attractive

I called to schedule a walk thru and the girl said...
I called to schedule a walk thru and the girl said someone would get back to me. Hours later I get a text that says just go to the dashboard. I don't know what or where that is. No very professional texting back I would lime to speak to someone. Just because he knows the dashboard doesn't mean your customers do.

Courey is hands down your best Specialist!
Courey is hands down your best Specialist! We are not quite ready to go- but he was very knowleageable and helpful throughout- and most importantly, attentive and empathetic, and made us feel like a family looking to sell our home- and not merely a transaction. When we are finally ready, we will for sure be working with OfferPad and Courey to do so.

So far I'm on the fence with my experience
So far I'm on the fence with my experience. I felt my offer was a bit low but the offer expired before I could look into further options and make a final decision. Now I am resubmitting so I can get another offer. Hopefully it will be better in light of the fact that the home across the street from me sold for $43,000 more than Offerpad offered me just two days before their offer expired.

The offer was lower than all other Ibuyers and inspection...
The offer was lower than all other Ibuyers and inspection fees were not even deducted from offerpad yet. We requested phone calls to from customer service and Offerpad didn't return them. My reps number that was on the offer didn't work so I couldn't call him. Whenever I refreshed the offer months later after the market had increased there was no increase in the offer, every other ibuyer which was already had higher offers to start, increased their offers by $10k+.

I've been contacted by Kelly B
I've been contacted by Kelly B. Out of your Kansas City office. It wasn't clear how to access an existing request to add photos, so I filled out a duplicate request. Please note the photos aren't complete, as my wife is in the process of moving out, and I did my best to avoid photographing boxes and empty spaces.

Selling Review - Pros and Cons
Let me start by saying I have sold probably 15 houses in my time so I am familiar with a 'normal' process. You will find many reviews, both good and bad, on OfferPad. Mine is no different, it's just an actual account so you know where the pitfalls could be.

OfferPad, as you know, is in the business of buying and selling real estate for a profit.

Let's start with the offer. The offer you received will definitely be less than you would receive on the open market. Let's make this easy, you are taking a lower offer for the convenience of their process. For me, the offer was low but was reasonable, so we decided to take it. We did so by first asking them to explain their negative ratings on excessing repair fees and canceling their offer ahead of time. We were assured these cases were rare, yada yada. There is only one condition to where you both can back out, once you have signed your contract, and that's when Offerpad do an inspection. If you don't agree on costs then you can walk away no fee. After that, you are both legally bound to complete the transaction.

Overall communication was decent, there were times it was difficult to reach team members, but that was early on and quickly resolved.
Everything was fine for us, until the inspection. We have a very lovely and large house, backed up to a pound, and we own the empty lot next to us. Our renters just exited so of course there are things you need/want to fix here and there, but their report came back with several items identified. Some were so crazy, we just put a new 30,000 roof on it and they complained about chips on the chimney and metal fencing being too low around the chimney and thus subject to leak (that is put there to deter squirrels from entering, not water:-)).
We reviewed the items on the report, and then the lady told us the repair costs would be $23,800.00. I told her we did not agree. She stated that the report clearly states what must be fixed in order to sell the house. I challenged her because the report is to cover the buyer, but it by no means every single item 'must' be handled. My biggest problem was her attitude, basically, take it or leave it. In one instance I told her "so this is take it or leave it" and she replied "yes". I asked for a detailed list of what repairs were required, she said refer to the report. But the report says "resurface the pool", it does not say with what. The price difference between basic and diamond brite could be $5,000.00. She said this is the bid that their contractors provided, but would not provide details of what those repairs would be. I then said I think I can get the repairs cheaper, I'll elect the option to repair it myself. She said I could not get the prices lower, and that she would have to get approval from her supervisor. I told her that I had the option of doing the repairs myself, so please provide an itemized list so I know what to repair, and to what level. She again stated she could not and would have to ask her supervisor. She then told me I would have to provide receipts for repairs, on and on. I told her fine, but when it comes to receipts, you are asking for $23,800.00 for repairs, cannot tell me exactly what needs fixing and to what level, and what guarantee do I have that the repairs will be made? She she we're reputable, on and on, but would not provide receipts or a guarantee that they would do the work instead of just take the money. In the end, their offer that you can do the repairs yourself is bogus, so definitely watch out for the inflated fees. They say, "sorry, take it or leave it" and that's their entire answer. There was no willingness to work, they made you feel like crap.

The rest of the process is so smooth you don't even know someone is working on it. Contracts are notarized and signed digitally, the next day the money is in your account.

Although they definitely simplify the process, the do so in a very informal, and in some cases, disrespectful manner. They assume you have never had to deal with an inspection report, they definitely do inflate the fees. Their job is to just flip the house so they will make a profit for sure. Their fee is 7.5% for the deal. You have to pay doc stamps, which is either. 5 or 1.0 percent of the value of your house probably. So closely calculate up the money coming back to your report. When you see the settlement sheet you may very well be getting back less than you think!

Look, overall it's definitely simple and easy. Because the renters were still in out house, I think from signing to closing was 48 days, but I think they could have done it a lot faster if they wanted to. They know what to do, have a team prepared to execute, and do execute. I had it put into our contract that if we didn't agree to repair costs we can get out of the contract with no penalty or fee, you should as well. My main issue is with the going over of the inspection report. I think it could have been handled with much better skill and interpersonal relations. They do not like to give an inch, and give all kinds of excuses. There's nothing major in an inspection report unless it says its major. Hold them to task. If they are quoting you $5000 for a repair and you think it's $1000, they will say "sucks to be you, do you want to cancel"? I hear that so many times I thought once that perhaps they were intentionally trying to get us to cancel the contract. So like anything else, "seller" beware in this case!

I did not edit the pictures..
I did not edit the pictures. Sorry, As you can see in the basement we have some finishing touches to complete. Right now, as you can see we are using it for storage. The back wall has two windows, a large tv area and two areas that could be made into bookcases. The experience has been fine and interesting. I do hope the pictures uploaded. If Offerpad did, you made it easy for a person that is not very savvy in regards to photos or other computer areas. Thank you.

There's nothing wrong with my home I bought it and...
There's nothing wrong with my home I bought it and build it we bought it put it here and then everything to it in 2012 I'm getting older there's a lot of clear land and it's just in all my kids are grown and gone and it's just me cuz my wife got killed and I accident and it's just too much house for me and land that's the only reason I'm getting rid of it and I don't have to sell it I'm not in no buying or not behind on no payment or nothing like that it's nothing that do with that it's just too much for me by myself

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Offerpad Rating

Based on 50 reviews from Offerpad customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Description: Offerpad is the new way to buy and sell a home. Built on decades of firsthand experience buying, selling, renting and renovating nearly 100,000 properties across the country, Offerpad reinvented the home sale process to provide homeowners with the convenience, control and certainty lacking in the traditional way to sell a home.

Coupling powerful proprietary technology with local real estate market expertise, Offerpad sets itself apart with a personalized customer experience to make buying and selling homes easy. Its exclusive, one-stop Real Estate Solutions Center features custom selling solutions, services and options — including express cash offers and flexible home listing services — that empower customers to sell and buy a home their way.

For more information, please visit Offerpad.com.

Address: 2150 E. Germann Rd, 85286

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