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50 customer reviews of onlinestores.com

Canada shipping limited items only
I had some help with the subbed out customer service but OnlineStores really didn't know how to ship to a major city in Canada. After repeat attempts and kindly explanation only certain "things" aka Flags are able to ship to Canada, who knows specifically... NO sale for the United States Flag Store... my Chinese made flag will have to come through some other country I guess

Pretty sure this is the same as the one I have now
Pretty sure this is the same as the one I have now. Grill is the same and the bucket I have I made 20 years ago is the same size and needs to be replaced. I have my fingers crossed. I couldn't find any others, so I am taking the chance.

Found you by accident prices resonable we are an...
Found you by accident prices resonable we are an amvets post we get alot of flags keep us on your radar much appreciated love pittsburgh go steelers i might live in fla but im still a steelers girl thank you

So excited to find this site
So excited to find this site. Wanting to honor a Vietnam vet buried near my parents who never has anything on his grave. Very easy to order. Decent price. Thank you!

Easy to find what I was looking for and entering billing...
Easy to find what I was looking for and entering billing and shipping information was very straightfoward with some nice automation/lookups for my address.

True thanks to the reps answering the phones
True thanks to the reps answering the phones. However, there are consistency mistakes when it comes to the products themselves. This will be the 3rd time trying to reorder something just to get the correct size. The SKU numbers are all the same yet the items are different sizes. If I were the company, I'd work closer to the manufacturer to make sure there are little to no inconsistencies.

This is my second flag order the first flag was great...
This is my second flag order the first flag was great but time to replace as it's flying 24/7. Great quality and Made in USA.
I'm a Retired USN Vet also.

Impressive
Before ordering I did call their office to ask them a few questions. The representative I spoke with was very helpful. I place my order for the pedestal, flag
Display box & plaque. The overall quality of workmanship is very good. The inscription on the plaque is top notch. The product was very well packed and well
Protected, and arrived well within the shipping schedule. I would recommend this item and the company that sells this, without hesitation.

Had what we needed and arrived in time.
We needed several national flags one apiece. OnLineStores was the only place we could find from whom we could purchase singles. The website was a bit tricky to maneuver, but we got exactly what we wanted and got it on time. I am impressed that the order came with instructions on returning the purchase, but we are keeping the flags.

Very very pleased with the shopping experience!
Was searching for a smaller flag for outdoor landscaping project, found this website. The ease and simplicity of ordering was great. Also very SPEEDY delivery. The flag looks great too!

Flag pole
I received the flag pole before it was promised, i wont know the quality until i open it on christmas morning, hopefully it will be of good quality and my wife will like it.

The only flag we buy
We live on top of a hill where the wind blows constantly the Super Tough flag is the only flag that can tolerate the weather and will last up to 6 months. Our flag flies 24 hrs a day every day!

First time customer representing a military veteran...
First time customer representing a military veteran organization. Will verify quality once this order is received and put on high poles for 6 months.

Great service...
Great service... great flags. We place the Betsy Ross flags twice annually on the graves of eight Revolutionary War Patriots that we recently identified in Provincetown, Massachusetts! I hope that you will have the Don't Tread On Me flag back in stock soon!

BEWARE... no customer service by phone! 1 hour wait, no amswer!
Flags were NOT as advertised. Sharp, clear stars in advertising... blurry out of propitiation stars on delived flags! No way to return..."Easy Return" on web site does NOT work! Avoid this business!

Shopping experience 4 star shipping experience 0
Shopping experience 4 star shipping experience 0. Last order I paid $8.00 for priority to receive in two days. Items came 5 days later.

I have called three times the first time you were not...
I have called three times the first time you were not open and there was now way to leave a message, the second time (6/18/20) i was placed on hold and said there was a 16 minuted wait after about 15 to 20 minutes i was disconnected, i called right back again was told there was about a 21 minuted wait after about 18 more minutes again I was disconnected again with out ever getting to talk to anyone to ask them my questions before I ordered a flag. I have stopped doing what I was working on and got on line to order the flag as i wanted it before July 3rd. Now i am hoping it is what I am looking for and as heavy of material as I want. I am also hoping it holds up in the weather 24/7 here in central Florida similar or better than what I currently fly.

I ordered a catalyst from Online Stores and I had it...
I ordered a catalyst from Online Stores and I had it delivered in 2 days! Every other place had it backordered for weeks. The catalyst was perfect and was just what our wood fired boiler needed.

..
.. My first experience when i involved a chat with customer service was a joke!. I was left hanging for 10 minutes!. Luckily I'm tenacious & continued to hunt on my own

Great product, better price
The flags are exactly as described and look great. Delivered without breaking and in good time. The flag hemming and long sticks with finial look elegant.

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OnlineStores Rating

Based on 50 reviews from OnlineStores customers, company has accumulated an average rating of 3 stars, indicating that majority of customers are satisfied with its service.
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Description: Shop at Online Stores for the best selection of flags, poles, cases and accessories. Get the most competitive prices every day.

Address: 1000 Westinghouse Drive, 15672

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