20 customer reviews of oorooauto.com
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OOROO Rating
Based on 20 reviews from OOROO customers, company has accumulated an average rating of 5 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
Description: Welcome to OOROO Auto. Weâre an auto repair and maintenance provider dedicated to our communities throughout Tucson and Phoenix. Whether you come to our auto repair shops or use our OOROO mobile mechanics, youâll have access to high-quality car repair and maintenance thatâs customized to your schedule and lifestyle.
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I am very satisfied with the service I received, The technician that serviced my car was very professional Zach was a pleasure to work with and knew his stuff đ Leroy identified the issues I was having over a brief conversation on 5he phone, very knowledgeable and I have already put the word out ooroo is the people to call for automotive service, WELL DONE GUYS
George showed up earlier than expected which I appreciated. He introduced himself and was friendly. He completed my job quickly.
Nothing to do with George at all, but might I suggest that when you have a wiper blade replacement job, it would be a nice bonus service if the technician carried glass cleaner and a rag and washed the windshield.
I will definitely use your services again. Thank you.
Ooroo has come out to both my work and home to help service my cars. Recently, they managed to come out within 2 hours of calling them on a Friday before a holiday weekend. They fixed my brakes that day so I could take my kids on a planned trip out of town. They are always reasonably priced and honest with me. So grateful to have found this company!
OOROO is my go to auto center. They are friendly, accommodating and always provide quality work. I recently had a need to have their mobile service come to my residence to change a battery. The technician, George, provided excellent communication, was polite and friendly and completed the job promptly. I have always been completely satisfied with OOROO.
My wife and I are both senior citizens. I checked on our Camry and discovered the battery was dead! What to do? I could not leave my wife alone and then I remembered a commercial I had seen for OOROO. Perfect. I called and they came to my house within the hour with a new battery. Friendly, honest and no worries...and a fair price. Thank you, John and Pam. Oro Valley, AZ
George knew exactly what was needed (a battery), and he efficiently and quickly replaced the old battery with the new, bringing my vehicle to full functionality again. He is professional, courteous, friendly and made me feel very much at ease.
I would highly recommend Ooroo with such fine mechanics.
I'm so happy I found Ooroo! Their mobile service is the greatest idea since sliced bread.
Zach showed up for my appointment on the dot. Friendly & kind, he answered all of this old lady's questions & I never felt I was imposing.
Besides the scheduled work, I was impressed with the way he inspected the undercarriage, took pix of possible problems & discussed options with me.
This ole gal is happy & now so is my car because we belong to Ooroo's Happy Car Club!
Everyone was very knowledgeable on what the problem was with my truck. Fixed the drive shaft and u joints and saved me money where they could. Didnât try to over sell but did make me aware of any problems or potential problems with my truck.
Very enjoyable experience and will definitely return.
Everyone was very knowledgeable on what the problem was with my truck. Fixed the drive shaft and u joints and saved me money where they could. Didnât try to over sell but did make me aware of any problems or potential problems with my truck.
Very enjoyable experience and will definitely return.
Everyone was very knowledgeable on what the problem was with my truck. Fixed the drive shaft and u joints and saved me money where they could. Didnât try to over sell but did make me aware of any problems or potential problems with my truck.
Very enjoyable experience and will definitely return.
From the time I called Frank until Zack finished my repair I was treated with respect and everything was made very clear.The work was fast and professional. Zach was very good about making sure I was well informed.The price was great.This mobil mechanic is what a business should strive for. Class A service at a fair price and no sticker shock.I will use and refer people here from now on.
Ooroo went above and beyond with getting my Mazda CX-5 fixed. From talking with Frank the head of scheduling for the mobile service, who greeted me with a professional and kind tone to working with the mobile mechanics it felt like a top-of-the-line service. They went to my home and were able to diagnose the issue while setting expectations that it might not be something they could repair at my home. We had an issue after the initial fix and Ooroo provided pickup service for my family back to our home and then also took care of the tow, provided pickup to the physical shop and they were able to resolve the issue. It was a wonderful experience and I felt taken care of the whole time. I will be using Ooroo again the future.
George came to my work to change my oil. He was very professional and friendly and changed my oil, and replaced my air filter and wiper blades in an efficient and timely manner. I have used your company twice now and I am very impressed by the professionalism of your staff (both scheduling and field service techs). I will be using you for the foreseeable future and recommending you to everyone I know!
Just recently moved to Vail, have a 2001 Toyota Tacoma that need some work. Received a flyer in the mail and decided to call them, told Frank that I have a handicap and don"t drive anymore, and the only way I could get it down to their shop was to do it on Saturday when the wife was home. He made it so his mechanic Zach would come and pick it up, do the work and return it. Really nice to do business with real professionals. Definitely will look to do business with this company again as long as Frank and Zach are there.
Thank goodness for OOROO!!! Over the years theyâve been absolutely terrific in working through some very difficult situations with my car (thanks Janelle!!). Then, the icing on the cake is George with their mobile service!! He is so knowledgeable, helpful, friendly, respectful, all things goodâmy thanks to you too George!! I am so very thankful for EVERYBODY thereâwhat a great team!! OOROO is the bestâdonât even think about going anywhere else!!
George is great! He always listens and is honest about everything. We just got my daughter her first car and he took the time to listen about possible concerns and addressed everything and then some. I feel confident in my daughter driving her car all because of George . Thank you, George !!
I have NEVER been happier with an auto service company! So far I have been not been treated like a dizzy girl. Come on ladies, you know what I mean. We know we don't need blinker fluid, okay?! Lol.
Ooroo is more affordable than the drive ot auto shop. They always call, before completing any work on the vehicle. They show me what's wrong and explain why it needs to replaced or how long I can go before getting it fixed. The customer service is great! I just can't say enough nice things about Ooroo! I refer whomever I can, whenever I can.
Able to service car within 2 days of calling them. The problem was the AC blower and with triple-digit heat a very much-needed feature in my car. Shuttle service provided to allow me to go home and not have to sit there all day. Service completed same day, kept up to date as problem was diagnosed and fixed. Will certainly be back for future service needs.
The morning began with a dead battery. I called Ooroo and was given the number of the mobile unit. Everyone was friendly and kind. I was told that someone could be there as early as 11 or as late as 2:00.
George Rude arrived around 11:00. He was polite, friendly and efficient. In 20 minutes the new battery was in place and I was good to go! This was my first experience with Ooroos mobile unit, and I was very pleased. I am grateful they were available and would call them again in the future.
5/5 for Ooroo from the start! From my first call they were helpful and set everything up! As soon as Zach showed up (early which was GREAT!) he explained all of the needs that I had explained on the phone, so I didnât have to repeat myself, and he assured me he would check EVERYTHING out before doing anything!
A previous car shop told me I was in desperate need of brakes, because I was metal to metal⊠when Zach inspected the vehicle he determined I was lied to and my brakes were completely fine!
They told me what I needed and proceeded with what was scheduled!
About an hour and 45 min later, I Zach calls me, I walk out to my drive way, pay what is due and all is done!
This was perfectly convenient for me since I am packing to move and didnât have the time to drop off and pick up a car. Highly recommend to Busy moms, working moms, or EVERYONE AND anyone who just needs to save a little time in the day AND HAVE THE CAR SERVICE COME TO YOU!
These guys are the best!! đđŒ