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Patpat AU

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Reviews Baby & Kids, Kids Clothes Patpat AU

18 customer reviews of au.patpat.com

Understand customers point of view
Phoebe Has replied me back within 24 hrs as I want to return my item and told me may be leave the item with you as it will cost me to pay shipping and straight away refund my money. I really appreciate their service

Good Quality
Amazing quality and products. Highly recommended. Good customer support. Great price with great value.

Excellent customer service
Had a good experience with their customer service. Very polite in processing my refund and Patpat AU have very cute kids clothes and love the shoes

Great customer support
Quality products at great reasonable prices and very friendly customer service will recommend anyone.

Convenient Shopping
Really like the convenience of shopping at PatPat. Patpat AU have beautiful clothes very affordable and of good quality. They also have a fantastic customer service JANN. I bought very good quality MNC for only $3.

Excellent customer service
I never expect such a great customer service from a online shopping. How quickly Patpat AU answered my questions excellent. Thank you so much for great assistance!

Great customer service
The clothes are very cute. April G was very helpful in resolving my issue with sizing in a timely manner

Amazing!
I wasn't so sure about Pat Pat until I saw a sponsored post on Instagram, so I decided to go for it! I was so happy with the items as Patpat AU were packaged nicely and the quality is amazing!

Good customer service.
Good customer service. Lovely clothes. Always happy with my purchase. Site is recommended. CSR Tiffany is amazing.

Best app I have tried
This is the best app I have used so far to order clothes for my kids. I love the collection and the quality of each product that I have ordered.

Cool baby clothes
Ordered from Sydney Australia - great timing arriving within 8 days which is great! This is size 3-6 months and my boy is 2.5 months! Just slightly fold the wrists and legs :) although the collar of the hoodie is pretty tight and was hard to put on!

Fantastic Clothes and Amazing Customer Service
I recently had an experience with Pat Pat where some of the clothes I ordered were not right size and also some were doubles which I failed to check while ordering. I reached out to Pat Pat and Patpat AU came back with their reply which truly shocked me. They have raised the bar for Online Retail customer service I feel. They saved me from the hassle of returning the goods, instead they refunded my money and let me keep the doubles as well.
I must say the quality of their clothes is fantastic too. Very good quality and color and also very attractive.
I highly recommend them. Their response to my situation has changed my online shopping experience.
Thank you Pat Pat for understanding what online shoppers go through and helping us believe and trust in online shopping more now especially with you.
I will keep continue shopping with you guys! :)

Exchange
I ordered the shoes for my daughter... the size which i ordered is small I want one size up... patpat is really good and Patpat AU agree to change it for me... really appreciate... thank you soo much patpat...

Excellent customer service
It was a very nice shopping (great products with quality) with Pat Pat and excellent customer service. I am very satisfied with all the products. Delivery was also fast.

Quality product with best price shopping platform
Great shopping experience and amazing service team to support client at every step of your shopping, cancellation, refund etc.

Great site for kids clothing
Great clothing for the little ones at really good pricing. Customer
Service very quick and helpful. Highly recommend them

Amazing app
Feel satisfied to do shopping with patpat. Amazing product with amazing services
Wonderful products for family

I ordered matching family tops for my self, husband and kid. We received the delivery on time.
I ordered matching family tops for my self, husband and kid. We received the delivery on time.
I ordered large size for both of us as we usually buy large size in store which fits us well, but sizes of patpat were bigger than that.
Upon trying the tops I initiated refund request, for which I received the reply within 24 hrs.
After confirming the items and knowing my issue patpat team decided to refund full amount and let me keep the tops so that I don't have to pay return shipping fees.
I am so happy with my experience with patpat team and will definitely recommend the website to family and friends.

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Patpat AU Rating

Based on 18 reviews from Patpat AU customers, company has accumulated an average rating of 5 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating

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