50 customer reviews of pixelfilmstudios.com
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PixelFilmStudios Rating
Based on 50 reviews from PixelFilmStudios customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
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Description: Pixel Film Studios presents Final Cut Pro X Plugins, Effects, Transitions, Themes and Motion 5 Special Effects. Specifically designed for FCPX.
Address: 120 Vantis Suite 300, 92656
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There are lots of really cool technical plug-ins that add an extra dimension to your footage and help with colour grading, lighting effects, motion graphics and titling. They are my go-to provider for FCPX plug-ins and I have them on 'speed dial' on all of my Mac computers.
During the COVID-19 pandemic lockdown, they have been extremely responsive and helpful with any technical issues. The support staff have been amazing!
Also, now that they have introduced the new PFS App 2.0 it makes it so easy to keep track of all your plug-ins and installed/purchased software.
I can't recommend them enough!
An example of their amazing support, I bought the ProAnonymous 2.0 plugin, and was having difficulty understanding how I would blur/pixelate MULTIPLE faces dancing at a party (as this was the first time I used a product like this). They spent over 3 hours screensharing with me (after I couldn't understand what they were instructing me over chat; being a newbie myself) until they "spoon-fed" me even the basics of masking! :P :P So far, ANYTHING I have needed help with, they've been there. So KUDOS to them! :)
The customer support is awesome - they are available on chat whenever they are open for business, and I always get prompt and thorough support. They even set up a screen share session for me once when something just wasn't getting fixed, and they walked me through fixing it from start to finish. GREAT SUPPORT! This morning my new installation was having a problem with email validation, and they fixed it once again! I give them a A++ for the value of products and awesome support!
Will definitely be buying more Pixel Film Studio plugins again!
The whole support process is just about the best support I have ever experienced - thank you Pixel Film Studio, It is so good to experience high quality customer service (so rare these days!).
To you all editors out there, you are using FCPX and you need plugins? The Answer is Pixel Film Studios. If you don't know about them, NOW YOU DO.
Stop wasting your time bringing headaches to your projects. You need Pixel Film Studios in your life.
I'm gonna say it one more time: If you don't use Pixel Film Studios plugins, you life SUCK!
I just purchased FCPX along with PixelFilmStudio Looks Suite yesterday. I downloaded the Looks Suite and tried dragging the Lut's (color grading tool) onto my timeline clip. Well, it gave me a red screen error on every tool in the package. I submitted a ticket to live support and PixelFilmStudios walked me through every step, with very patient support! They even refunded one of the five provided downloads available. As a young adult, they cooperated with me the best they could. I searched everywhere on youtube and reddit to find out that all of the processes on those platforms were way too long and incorrect. To the guy/girl who helped me, thank you partner!
Need a recommendation? Pixel Film Studios without a doubt. I told him the same thing I'll tell you... PixelFilmStudios now have a lifetime customer because of the excellent way they handled this.
Thanks so much, PFS. I appreciate you all!