20 customer reviews of reimageplus.com
Reimage Rating
Based on 20 reviews from Reimage customers, company has accumulated an average rating of 4 stars, indicating that majority of customers are satisfied with its service.
Overall satisfaction rating ▼
so far has been very helpful have taken a computer that did not work very well at all and got it up and running . I can check my e-mails now. they even cared enough to call and to check with me to see how it was operating the next day
Boa Tarde
Não consigo activar a minha CHAVE DE LICENÇA numero 13603629-mt-9rs que tentei activar para rectificar oa erros detectados. De notar que a chave que entra é
136036-MT9RS e dizem que está errada pois não consigo escrever em minúsculas as letras MT e RS.
AGRADEÇO QUE O FAÇAM POR MIM E CORRIGEM
After a phone call explaining my computer issue (ransomware), their technicians were able to remotely solve the problems, and give me solutions for avoiding this type of issue in the future. Excellent customer service!
I really really needed my computer and Reimage was able to resolve my issues within a couple of hours. i am thankful that this stress is gone! Great customer service and respectful conversations. Thank you!!!!!
All those who helped to rectify my pc problem were brilliant particularly Alyssa. It took along time to complete but it's great to get it back to where it was originally. Also thanks to Noel, John.
Dennis Green
Each employee that we had contact with was knowledgeable and helpful. We appreciate getting our desktop up and running much quicker.
Somehow McAfee's total protection VPN usually causes my computer to run very slowly.
When I reboot my computer, VPN is automatically set off. The problem is when VPN is set to OFF. I told Albert, my ReImage technician, that my computer was running fine (which it was).
It funs fine with Microsoft Word and Excel.
As I write this review, my computer is running very slowly again. So I don't know what to do.
Keep resetting McAfee's VPN every time I log in? - or not use my computer?
I rate your service as 4 Stars since it was running fine after my technician last fixed my computer.
I was able to contact support to run a check on my computer and my tech was very helpful and was able to resolve my concerns within 30 minutes. Great Job!
all representatives have been helpful and patient. Remote fixing is better for someone like myself who has limited computer knowledge. Living in a fairly remote part of city it is wonderful to access support remotely.
il est impossible d'afficher un code bancaire avec 3 chiffres CV parce que je ne dispose pas d'une carte visa ,je suis actuellement une personne sous tutelle des biens qui m'en empêche, paypal je ne l'utilise pas car j'ai été victime de 3 escroqueries et j'ai du me battre pour prouver ma bonne foi.je ne dispose que d'une carte bancontact débit sans CV.Je ne suis pas maître .
All members of staff extremely courteous, and computer check carried out efficiently. Prices and card exchanges processed efficiently
We solved my issue with my disappearing email and removed some viruses and malicious software. Hopefully. Problems solved. If we haqve to go here again I;ll probably use a flame thrower.
Thank You
update and went smooth and McAfee installed. And the auto renewal was stopped as I originally called about. Thanks Kristin for your great help
Working with reimage greatly improved the performance of my laptop and eliminated nagging problems with existing software and speed of operation. I would not hesitate to recommend them to others.
Dianne, was very helpful & knowlegeable, She worked hard to fix the problems I was having on my computer. I thank her for knowing so much. You should be very proud to have her!!!
I had a recurring from yesterday that I thought was resolved but it was not and I had to call back today about it. The problem was solved to my satisfaction and I am pleased.
The programme is so annoying one minute it moving doing all that is asked of. Looking at the next part i is updated then freeze too
I think Eunice is a very clever girl and has made me very happy by fixing my computer and printer. I pay a lot initially but it's well worth it. It's as one of your agents once said; it's like getting a new computer.
Thank you so, so much.
I was in trouble on my computer. It started with a printer issue and after I tried to correct it myself I made the problem much worse. I contacted Reimage and they worked with me to resolve a number of problems and I am very pleased.
Very professional. Treated with respect and not expected to know the ins and outs of computer work. Communication clear and timely. Contacted within parameters of time on job.
Thank you.