Royal Mail

Royal mail lost or stole parcel and have admitted this but are ignoring my request for cost of parcel I've emailed every day

So now they have started taking photos as a proof upon delivering parcels, capturing my legs/feet and a bit of inside of hall. Just like the other couriers do.
When I complained to customer services I got a very silly response -saying that they would never capture door number or face. So taking pictures of my legs/feet and a bit of inside of hallway without my permission is alright then? I AM LIVID!
I think my days of online shopping are done now! It's time to return to physical stores once again!

They really need to add a divert part. They are so bad and the customer service is horrendous. Like ew

Around 70% of international parcels i post with Royal Mail usually get sent back tofor no apparent reason. Forms are 100% filled out with the correct information also provided. Also impossible to contact the international customer service team. Only method is via email and response is very slow. Half of the times you dont get a response. Other half usually the response is not helpful and then when you reply you have to wait another 2 weeks to get a response. Things as simple as the whereabouts of the parcel due to a major delay in the customer receiving , why parcel has been returned, how comes tracking not showing movement for a month, why cant the international posted parcel be tracked when it arrives abroad etc. Aloy of returned parcels seem to be with a partner company of Royal Mail called Anpost . This Anpost company are useless especially posting to Ireland they return every single parcel for no apparent reason. They apply a sticker and dont even tick the reason for return and thats because no reason exist but simple just wanting to return all parcels to the UK. Royal mail needs to Provide a online chat so customers can speak directly to the international customer service team regarding issues also . A response 3 weeks later is no good when the customer parcel is lost and they have been waiting weeks past the delivery date already. Also contacting Royal mail customer service by phone you always get this vibe that the customer agent doesn't want to help and cant be bothered. Also many questions they can never answer and you are just told to fill out a form online for everything. Too many issues to mention just improve everything........

This is not a delivery service, this is utter s**te very slow and inconsiderate to top it up + staff are not helpful at all, and after 3 days of ups and downs I've basically cancelled the order and asked for a refund, and that's maybe the only thing that they good at, paying refunds back.The stress and complexity of things that these guys involve into their deliveries it's mind-blowing STUPID. You wouldn't think that at this day in age,anyhow,hand on heart,every single time I've used royal mail there was a problem of some sort along the line.
I really mean this : NEVER in my life I'll use their services again !

What's the point of signed for if I can't track my parcel.Another useless example of our glorious postal service.For crying out loud RE-NATIONALISE it.

I don't know the staffs working in Royal Mail are all retards or just lazy as shits, but all of my parcels are delay at least for 7-10 days. Totally unacceptable! If the Supermarkets operate in this way, we'll be all starved to death!

The most incompetent company around! You pay them to deliver parcels and they expect you to go and collect them! What are they being paid for? Some of us have disabilities and no transport! Hence why you pay for delivery!!!!😡😡😡😡😡

Package delivered on time, not left in the communal area but delivered to the door - very happy. Thank your to our Royal Mail/Parcelforce team.